craftsman question
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Elder User
Joined: May 2007
Posts: 769
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From: Cary/Rocky Mount NC
craftsman question
hey guys.. i have a craftsman creeper and it "had a blow out" lol... one of the plastic casters has fallen off and disappeared. Considering it is craftsman with a lifetime warranty, what do i do? Can i take it to sears and get a new one free?
be nice to have it since i need to change oil soon in the truck
thanks all
be nice to have it since i need to change oil soon in the truck
thanks all
Elder User
Joined: Mar 2005
Posts: 878
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From: Cornelius, Oregon
Are you sure it has a lifetime warranty? I thought that was only on craftsman hand tools.
If it does in fact have a warranty, just take it in and explain it to them. Being Sears, they will probably just give you a new caster instead of a whole new creeper though.
If it does in fact have a warranty, just take it in and explain it to them. Being Sears, they will probably just give you a new caster instead of a whole new creeper though.
Tuned
Joined: Sep 2003
Posts: 489
Likes: 2
From: Between Shelby / Avoca Ia
Creapers are like jacks and the other lifting equipment. They only have a 1 year warranty if that. There is a slim chance a Sears store would have casters. You would be better off contacting Lisle in Clarinda Iowa directly to get a new wheel.
Elder User
Joined: Apr 2004
Posts: 799
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From: State of Misery (Missouri
I picked up a creeper from a garage sale and transfered the wheels last time. Next time I will get these:
http://www.creepersweeper.com/
http://www.creepersweeper.com/
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Elder User
Joined: May 2007
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From: Cary/Rocky Mount NC
i called up and the answer is a negative, just guaranteed on tools, not a creeper. so now if i can figure out a way to prove that the creeper is a tool, i may be home free. like 3 more wheels fell off it while it was in the back of the truck lol
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Hotshot
Joined: Jan 2004
Posts: 19,767
Likes: 1,082
From: St Louis
Originally Posted by Bdox
I'll bet you can get Sears to replace the creeper. If the first clerk is no help, ask for a supervisor. If he/she is no help ask for their boss.
Sears' managers are under significant pressure to maintain and improve margins and the avoidance of improper warranty exchanges is high on their visibility list.
Steve
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