Computer help, FTE won't load.
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Post Fiend
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From: Enjoying the real world.
Originally Posted by Code3
Are you noticing the troubles at about the same time? I'm a swingshifter, so I'm on here at all hours of the night. I've noticed trouble lately around 3 AM(ish), but not on any other site.
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Posting Guru
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From: central TX
Originally Posted by FXForistell
Try going to http://69.61.74.99 from the affected computer, let us know what you get.
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Originally Posted by tdister
"Cannot find server at <A href="https://www.ford-trucks.com" [/QUOTE">www.ford-trucks.com"
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From: Enjoying the real world.
Start->Run
Type "command" and click "okay"
Type "tracert ford-trucks.com" at the command prompt and hit enter.
On the top/left of the command prompt window click the small c:\ icon then edit.
Then select mark. Highlight the tracert output with your mouse. Then select copy.
Paste that output into an email and send it to service @ ford-trucks.com
Type "command" and click "okay"
Type "tracert ford-trucks.com" at the command prompt and hit enter.
On the top/left of the command prompt window click the small c:\ icon then edit.
Then select mark. Highlight the tracert output with your mouse. Then select copy.
Paste that output into an email and send it to service @ ford-trucks.com
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From: central TX
i'm still running IE6, I'm not brave enough to try 7 yet. I run FF 99%nofnthe time. And yes, it is XP. Uninstalled spybot completely, including traces. nothing yet
Ken, email sent. I just got "Unable to resolve target system name ford-trucks.com". I'm not sure if thats what you needed or not. We have just gone outside my area of knowledge with computers. I couldn't get anything to happen/change after the "c:\" part of your instructions. I think that's what you needed...
Thanks to everyone!
Ken, email sent. I just got "Unable to resolve target system name ford-trucks.com". I'm not sure if thats what you needed or not. We have just gone outside my area of knowledge with computers. I couldn't get anything to happen/change after the "c:\" part of your instructions. I think that's what you needed...
Thanks to everyone!
Last edited by tdister; Apr 9, 2007 at 04:28 PM.
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Joined: Jan 2003
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From: 3rd Rock
When did you send it....the service ticket, still not there.
Last edited by IB Tim; Apr 9, 2007 at 05:18 PM.
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Post Fiend
Joined: Jan 1997
Posts: 23,165
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From: Enjoying the real world.
This looks like a DNS error. You can't browse FTE via its IP address because the server automatically does a redirect to www.ford-trucks.com.
Try the above tracert instructions but instead do this:
tracert 69.61.74.99
I'm willing to bet it'll trace all the way to 69.61.74.99. If so, contact your ISP and point them to this page on FTE (make sure you get a 2nd level tech who understands technical things like DNS, most 1st level techs don't and will simply tell you to restart your router). They'll need to take a look at their DNS server to make sure its resolving ford-trucks.com properly. I know that all sounds like Chinese, but their folks should know what we mean.
Try the above tracert instructions but instead do this:
tracert 69.61.74.99
I'm willing to bet it'll trace all the way to 69.61.74.99. If so, contact your ISP and point them to this page on FTE (make sure you get a 2nd level tech who understands technical things like DNS, most 1st level techs don't and will simply tell you to restart your router). They'll need to take a look at their DNS server to make sure its resolving ford-trucks.com properly. I know that all sounds like Chinese, but their folks should know what we mean.
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From: central TX
I resent the email to "service @...". However, the issue has since been reolved. I just got off the phone with Sudden Link. After going through all the basics (and some not so basics) we finally got to putting some specific DNS numbers in my computer, now it works just fine. Please don't ask me to explain it .
Hey Ken, The lady on the phone wanted me to tell you that she was a level 1. To be fair, it was pretty obvious she had other people and a manual of some sort to read.
Not sure why this was a problem all of the sudden, oh well. Thanks to everyone for trying and helping. Much appreciated.
.Hey Ken, The lady on the phone wanted me to tell you that she was a level 1
. To be fair, it was pretty obvious she had other people and a manual of some sort to read.Not sure why this was a problem all of the sudden, oh well. Thanks to everyone for trying and helping. Much appreciated.
Still kicking!!
Joined: May 2003
Posts: 6,061
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From: Kalispell, Mt.
Just a matter of curiousity. What firewall/virus protection are you running? I've found, that on occaision, I'll get an update that will wipe out a lot of my internet settings and I'll have to go in and reinstall all my DNS and IP numbers.
The problem I had with not being able to access that site turned out to be cookies...or too many cookies. I thought I'd emptied all the caches etc, but when I did the last cookie delete, it cleared things up and I was instantly able to access the site I couldn't before. Weird.
The problem I had with not being able to access that site turned out to be cookies...or too many cookies. I thought I'd emptied all the caches etc, but when I did the last cookie delete, it cleared things up and I was instantly able to access the site I couldn't before. Weird.
Still kicking!!
Joined: May 2003
Posts: 6,061
Likes: 6
From: Kalispell, Mt.
thanks... was just wondering. I do Norton Internet Security... which is basically the same thing, different wrapper.
I'm having troubles now, sending work units for Folding@home . Have two units that won't send and I've OK'd every IP addy and everything for them. It's gotta be their server.
Anyway..before I get trounced for jihacking the thread, I'll shup!
I'm having troubles now, sending work units for Folding@home . Have two units that won't send and I've OK'd every IP addy and everything for them. It's gotta be their server.
Anyway..before I get trounced for jihacking the thread, I'll shup!
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