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Old Sep 8, 2006 | 05:02 PM
  #1  
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wmcutter
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From: Tehachapi, CA
Question Warranty Service

Friend of my daughter, a Marine, bought a car and the dealer closed down. There are no dealers for this make of car within a reasonable distance. Can he do his service intervals at a recognized mechanic and have the maker still honor the warranty as long as he has paperwork? Any input will be appreciated. Thanks in advance.
 
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Old Sep 8, 2006 | 05:21 PM
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wmcutter, assuming he's in your area (Tehachapi), isn't there a dealer in Lancaster?

It's not too far south on highway 58.

Probably less than 50 miles.

If not maybe have him contact the dealer rep and see if they would honor any warranty work done other than from a dealer.

BTW, nice area you live in. Lived in Mojave and hung around California City and Rosamond, Ca.
 
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Old Sep 8, 2006 | 06:17 PM
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You say service intervals. Do you mean scheduled maintenance, or are you talking about warranty repairs.

I'm no expert, but I would think that if you could prove the scheduled maintenance had been done, then the warranty would still be honored, but he would be unreasonable to expect to be reimbursed for warranty repairs that were done by a local mechanic.

*What make of car is it?
 
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Old Sep 8, 2006 | 06:26 PM
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From: Tehachapi, CA
Hey guys, thanks for the comeback. Unfortunately, he is stationed in an area that is quite a distance from any dealer. I'd quess the closest one maybe 75 miles away or more. I also meant scheduled maintenance not repairs. The ones stated in the owner's manual - 5k, 10k, 25k. I don't think they should expect someone to drive 100 miles to get oil and lube, etc.
 
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Old Sep 8, 2006 | 07:01 PM
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No, just keep good paperwork. Meaning all receipts of oil and filters you bought. Also, what DATE and MILEAGE you changed it at.

-Matt
 
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Old Sep 9, 2006 | 10:58 AM
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Originally Posted by Beast12
No, just keep good paperwork. Meaning all receipts of oil and filters you bought. Also, what DATE and MILEAGE you changed it at.

-Matt
I spoke to my favorite stealership friend and he said keep all paperwork(every scrap) and there should be no problem.
 
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