A Computer/Wireless Router Problem
Elder User
Joined: Apr 2004
Posts: 547
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From: Northwest Indiana
Originally Posted by Torque1st
She probably is giving all the neighbors free Internet also. Very few people know how to set up a wireless router.
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Post Fiend
Joined: Mar 2004
Posts: 24,418
Likes: 3
From: San Francisco, Ca.
Here are some questions I emailed to her and theier resposnses in ( ).
1. Are you using a cordless phone? (Yes)
2. Do you have "Call Waiting"? (No)
3. Have you tried using a different phone? (Yes)
4. Does this happen with both phone lines (business/home)? (Yes)
5. I was asked if you have any reason for your phone to be tapped. I said maybe. "no snswer"
6. Who set up your wireless router? (I did with Linksys help)
7. I was also told that if your wireless router isn't properly set-up, you may
be giving out free internet service to your surrounding area. (I put on a security block with linksys.)
She's going to call Linksys tomorrow.
Thankyou all for posting on this subject. Much appreciated.
1. Are you using a cordless phone? (Yes)
2. Do you have "Call Waiting"? (No)
3. Have you tried using a different phone? (Yes)
4. Does this happen with both phone lines (business/home)? (Yes)
5. I was asked if you have any reason for your phone to be tapped. I said maybe. "no snswer"
6. Who set up your wireless router? (I did with Linksys help)
7. I was also told that if your wireless router isn't properly set-up, you may
be giving out free internet service to your surrounding area. (I put on a security block with linksys.)
She's going to call Linksys tomorrow.
Thankyou all for posting on this subject. Much appreciated.
Elder User
Joined: Jun 2004
Posts: 692
Likes: 0
From: Houston
Linksys has an excellent help desk. They worked with me for over an hour one time. My guess is that there is some interference from her cordless phone. Simple fix is to buy a new phone with a different frequency (2.4 GHz).
Posting Guru
Joined: Jun 1999
Posts: 2,007
Likes: 0
From: Oregon
Might be as easy as changing the channel on her phone or router. She shouldn't need to go to a completely different band, (like 5.8 and 2.4). There's enough separation between channels that any problems should take care of themselves with a simple hardware or software change, even within the same band.
Postmaster
Joined: Jul 2003
Posts: 2,628
Likes: 0
From: Calgary, Canada
The reason the phone tap came to mind, is I lived with a girl whom, I later found out, put a recording device on her ex-boyfriends phone, in order to monitor his calls.
I suppose if a radio transmitter device, that only transmitted during calls, could potentially interfere with a wireless network if it was close enough.
Has she actually used a non-wireless phone, preferrably one that is from outside the house, like a friend's or neighbor's to eliminate the wireless phone and possibly a discreet device.
I suppose if a radio transmitter device, that only transmitted during calls, could potentially interfere with a wireless network if it was close enough.
Has she actually used a non-wireless phone, preferrably one that is from outside the house, like a friend's or neighbor's to eliminate the wireless phone and possibly a discreet device.
Posting Legend
Joined: Sep 2001
Posts: 30,255
Likes: 37
A "security block"... Hmmm, it still needs to be checked. The only good way that I know is to set the MAC address of the devices that are allowed to communicate. The security codes don't work. Have her check for those open jacks and cable lines also. Every one that is not being used must be terminated. I have seen houses and apartments where wires have just been cut off and shoved back inside a wall. 
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Senior User
Joined: Jan 2005
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Originally Posted by okst1
Linksys has an excellent help desk. They worked with me for over an hour one time. My guess is that there is some interference from her cordless phone. Simple fix is to buy a new phone with a different frequency (2.4 GHz).
Postmaster
Joined: Jan 2005
Posts: 4,743
Likes: 3
From: Peoria, IL
Actually I'm pretty sure wireless G runs in the 2.4ghz range and wireless A runs in the 5.8ghz range. Not too many wireless A routers out there though. Linksys actually has a pretty cool wireless A+G setup that uses both at the same time to increase the speed.
My guess is it is the wireless phone. Have her turn the phone on in another room far away from the computer and see if she has the problem. It is usually a good idea to have a corded phone at your desk instead of a cordless if you are using a wireless network for just this reason.
I have heard of other things causing interference with wireless networks also. Microwave ovens being one of them.
My guess is it is the wireless phone. Have her turn the phone on in another room far away from the computer and see if she has the problem. It is usually a good idea to have a corded phone at your desk instead of a cordless if you are using a wireless network for just this reason.
I have heard of other things causing interference with wireless networks also. Microwave ovens being one of them.
Senior User
Joined: Jan 2005
Posts: 352
Likes: 0
Originally Posted by Beerstalker
Actually I'm pretty sure wireless G runs in the 2.4ghz range and wireless A runs in the 5.8ghz range. Not too many wireless A routers out there though.
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