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Have any of you heard of anyone having a cracked piston in a 6.0L. I do and now Ford is voiding my warranty. They say the reason is because I must of had a programmer installed. I do not have a programmer and never have. My vehicle has 28,000 miles on it. Anyone have any Ideas or insight?
What is the dealers reason for thinking you had a fuel box or programer? Did you buy the truck new? Can they prove by reason your tuning the truck? Just thinking does not void the warrenty.
That is quite a story, did you choke the service manager when he told you this? The owners manual has a procedure in to obtain service satisfaction. Go through the motions, you will get your truck fixed.
Thank you for welcoming me to this forum. Yes, I did buy the vehicle new. Ford says the only way that the piston will crack like that is from to much timing from a programmer. I once again I explained I did not have a programmer. The dealer is not arguing with me it is Ford. I could not take it in to my normal dealer because it broke down on me 45 miles from there. I want to tow it up to Dearborn MI and put it right in front of Ford headquarters and light it on fire right now.......But I won't.
You might want to talk to your service dept and see what they have to say. Might have to tow it there instead of Ford in Dearborn. Probably get better results at the dealership
I hope they see the light and fix your truck for you. I know what a pain it can be to deal with Ford. But i will buy another psd. Guess i just like all that power, when they do run right.
Have any of you heard of anyone having a cracked piston in a 6.0L. I do and now Ford is voiding my warranty. They say the reason is because I must of had a programmer installed. I do not have a programmer and never have. My vehicle has 28,000 miles on it. Anyone have any Ideas or insight?
That is absurd, plain and simple. IMHO, I would attempt to get everything in writing. The next step would be to take it to a dealer you trust... it sounds like your home dealer is decent. Hopefully they can/will back you up. Keep excellent records of everything... with who you spoke, when, where, etc, etc. Maybe I missed it, did you mention what the build date is on your engine?
As I understand it, the common way to crack a piston in a diesel engine is to let the piston get too hot. If the motor sees too much boost for a long period or if it gets overfueled, things will get hot real fast and you could lose a piston or two. Too much boost for too long will result in high EGTs and this could also crack a piston if the temps get up around 1400 or higher.
If you don't have and never did have a programmer, it would be real hard to overfuel the motor. But, if you managed to get the EGTs too high, you would never know it because these trucks don't ship with pyrometers in them.
The dealer cannot prove you had a programmer and I don't think the system records EGTs. But, you could ask them to open up the turbo and look at the vanes on it. If the vanes are worn away due to overheating, it will be obvious. The vanes erode fairly quickly when the EGTs climb too high. If the vanes are ok, Ford owes you a motor.
Like Whalerron said, overboost can cause piston failure, also, interference with something, valve, (from broken spring, roller problems, etc) bolt sucked into the cylinder, maby injector problems, broken rings from improper installation, to much piston clearance, to little piston clearance resulting in seizure, bla bla, bla, bla.
Take carefull notes, keep records of everything, get your truck fixed, get the dealer in your corner and find someone else from Ford to look at this problem.
If ford really believes that the engine failure is your fault then I am afriad that litigation is your only out for recovery of expense. They may want to settle the matter when you get serious. Send them out a few lawyers letters, request for information and that stuff. List everybody, dealer, ford people etc.
So you are looking at a 4 to 5k repair bill, be prepared to spend 2 to 3 grand on attorneys fees. This you may not be able to recover. I think cooler heads will prevail and this will be worked out.
My current PSD has been a very good truck but I had a 1995 that was not so good. Ford put 4 motors in that truck. The whole thing was a PITA but Ford did try to do the best.
Lemon law the truck! Attorneys for this are pretty inexpensive ($100 in my case) and are mostly effective at getting ford to actually do what it is paid to do. Do not waste time with the DSB it is a joke IMO and as said before, document everything that is said by everyone as it will change to suit ford's wants.
I have reached the point with my truck that when this is done I'm done with Ford forever!!! I don't care if they build a combat ready escort I will never trust them again and will always see them as the greedy no-service so and so's that they are.
Whoa there t_j82...Slow down...Don't get your blood pressure all cranked up over a goofy, bad truck. Ain't worth it. Don't want to get any bad news from your significant other. If you know what I mean?
There must be something about you Montana boys that Ford really doesn't like 'cause ya'll gots lots of issues wit dem guys.
In any case, as you know, many of those that have gone the DSB route have found it to be a smooth easy process. Lately though, to your point, it seems that the process is getting tougher. And I have to admit that from what we read here and other places...Ford customer service is smelling pretty bad lately. Again, as I have stated before, it seems to be somewhat regionalized (hmm....new word?)
Seems like some take to the DSB right away and never use that thingy between the shoulders.....
I would get the truck back to my original dealer and have the Ford rep show me the reason he thinks a tuner did the damage. You have 7 other pistons for clear evidence that might tell you what happened.
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