I wish I would have never bought a FORD....1st and last time would be my guess. This is a major problem. My truck is in the shop for the 4th time and qualifies as a LEMON in Texas, I think. I was hoping I would not have to find out. I experienced the vibrations in all 3 of the loaner tucks I was given to drive the 3 previous times my truck was in the shop... I am more worried now about safety issues...even if they make it where I can no longer feel the vibrations inside the truck, how do I know it does not still exist and is not causing some other problem? I won't, until it happens....I want a vehicle that I do not have to spend all of my time worrying about or wondering "what's next" or "when is the vibration going to come back"?!?!? The problem is very big and very REAL and I am sure there are many customers that do not know there is such a place "as this forum". I stumbled on to it accidently. I would love for a news station to broadcast what is going on but do not think they will...I sent an email to a local news station so they could read all of this for themselves and never received a reply back....guess FORD is to big to go up against. Guess I will make a decision when / if I get my truck back again. Kay

 

At least you can come here and get some therapy like the rest of us dcurry1! I spent way too much time angry and upset, but there have been quite a few who have helped with good advice. Personally if you have a potential for the Lemon Law, do it. I'm not impressed in the least bit with the process that is in place going through Ford for a resolution. I have had 9 services....yes 9. Tires were supposed to be the first issue, not....then vibration dampening kit...not, then differential clutch packings, not....then steering rack gear...not, then transmission output shaft....not, it's really pretty funny at this point. I think most people start laughing just before final insanity don't they?

Believe me. I have had enough and I'm in the process of settling this at all costs. It's funny what you can get done with a little bit of money and the law on your side. I really wanted this fixed, really, but it's apparent we are dealing with a bigger problem and it's not happening. What a shame....I've been a Ford fan for years and I think many will be lost over this.
But then maybe the CEO will accidently fall upon this site and do the right thing, right?

 

Wow! I guess you don't want anyone to be happy with the F150, even those with no problems... Nice.

 

Not sure about the other guy, but I want everyone to be happy with their F-150. It gives me the chance to live through them as if it could have been me!

I'm sure it will all work out and I will be happy once again.
Happy, happy, happy.

 

I think the "not being happy" was caused by FORD ENGINEERS! They knew before mass production there was a problem and you will never convence me otherwise. Glad you are so happy and hope you do not have to walk a mile in OUR shoes, I would not wish that on anyone. BE HAPPY STAY HAPPY and DRIVE HAPPY I would not want it any other way..... except I wish the roles were reversed and you had my truck. Will gladly change so that you will not be left out......... . The VIBE is guaranteed to change your opinion about FORD..... one of lifes lessons...research, research, research. THANKS TO ALL OF YOU WHO HAVE TAKEN THE TIME TO SHARE, I REALLY APPRECIATE THE HELPFUL INFO.....it will hopefully make my process a little easier. Kay

 

Wow!

It will be one year in December that I have owned my truck (Lariat 4x4 super cab). The Vibration topic is still going strong. Alot of the gripes written here don't make any sense. Most are basic "TRUCK" charateristics. I have had many Ford trucks over that last 14 years. My vibration is still there and IS not normal, but varies from day to day.

1. The longer it sits (its not my daily driver) the worst it is when I first start driving (no, not the tires out of round!) I think it has something to do with the new suspension set up.

2. Is most pronounced on a very smooth stretch of road on my way to work. On any normal road with bumps or cracks, it is smooth, even on 95% of freeway and highways. That is why I have not had the dealer start messing with things. Don't have them start poking around when they don't have an update with specs to fix the problem!!

3. IT IS THE SMOOTHEST riding truck I have ever been in. That is probably why I get so upset about that smooth stretch of road where it rides like c_ _ap.

Bottom line is there is something wrong that needs a minor "tweeking" from the ford engineers. They are probably working on it as we speak. Since it is the best selling vehicle for the last 20 plus years, you don't go on televison and start blabing about a problem. That would kill sales and give the other truck makers something to feed on. I am sure the update will come soon.

I would not own any other brand of truck PERIOD!!

Still waiting!!!

 

The dealer told me this morning that my vibration may be caused by my truck being muddy of course I had to tell them that it vibrated long befor it ever had seen the mud. The new TSB could be that ford will wash your Truck!

 

muddy! now that's funny.....so now we are not supposed to get the TRUCK muddy.... do we also need to keep them on paved roads all the time? C'mon it's a truck, a vibrating truck but still a truck at least some of us still have our sense of humor. wonder if I can get an extended warranty for my sense of humor before it runs out? Kay

 

Just turned my truck over to the dealer today. Bought back thru dsb. May be one of the happiest days of my life.

 

Well I just join the viabration crew, my truck started today, 28,000 miles so I'll be at the dealership tomorrow, Hope everyone gets this problem fixed, I love the truck. So let the games begin.

 

Just picked my truck up from the dealer last night (4th time in)...they kept it from 11/23 to 11/30 for vibration problem but did not do ANYTHING ..invoice stated NO WORK DONE. The FORD OPER REP said that there was nothing wrong with the truck and the serv mgr said the vibration is just the characteristic of the '04 f-150..... so I guess they are leaving me no choice but to LEMON the truck. The salesman at the dealer mentioned some sort of RAV (reacquired vehicle) that FORD could do if I chose to purchase another type of vehicle from ford. Has anyone else ever heard of this? Also any thoughts on the '04-'05 Sport-Trac? I like the idea having an actual backseat for extra passengers and the kids, that is why I purchased the super-crew in the first place. I drove the old tried and true HERITAGE model last night and I liked it but did not like the small (extended) back seat area....... WHY COULDN'T FORD just fix the truck I have I hate looking for another vehicle and I am afraid to stay with the same model that has already caused me such grief. Thanks, Kay

 

What the salesperson is referring to is an Owner Appreciation Certificate (OAC) that, at Ford Customer Service Division's (FCSD) discretion, could be applied toward the purchase of another Ford. It's a device that allows Ford to avoid escalating the matter to it's Dealer Policy Board or worse for them, having a consumer file for a Lemon Law buyback and having to eventually buy the vehicle back (RAV).

And when I say at FCSD's discretion, I mean whatever the Zone Manager (formerly Customer Service Manager, CSM) feels it will take to make you happy. Which is to say discretion and subjectivity is involved. They do have guidelines and if your not happy with the number (let's say $1,000) and would otherwise entertain the notion, it could be escalated for higher dollar consideration to his/her boss - the District Manager (formerly District Operations Manager, DOM), with whom the Zone Manager has probably discussed the matter with anyway. Who's next? The Regional Manager. Then it pretty much goes to the Dealer Policy Board.

If properly negotiated, the Owner Appreciation Certificates can be a sweet deal if you have any interest in purchasing another Ford. My suggestion in this scenerio - first see what they'd be willing to offer. Then leave emotion and sarcasm at the door and simply state your intention to file for Lemon Law protection unless they are willing to extend their OAC to $XXXX.XX (something on the edge of reason). Mention how upside down you are and the huge depreciation they should be responsible for subsidizing.

Also, work through the GM at the dealership if possible. He'll likely carry more weight than the Service Manager and also be more anxious to put you into another car.

Good Luck,

Secret Squirrel

 

Just another bit of info. I pulled OASIS on the rental truck I'm driving, 2004 (Built 5/2004) 4x4 SCrew XLT, and systematically went through every Symptom Category and Symptom Code trolling for TSBs or Special Service Messages. Came accross the following under Chassis Special Service Messages:
Just a bit more artillery when discussing with Ford - they have acknowledged a problem exists. My 05 is scheduled to arrive soon, hope the prob has been fixed.

Secret Squirrel



<TABLE width="100%" border=0><TBODY><TR><TD vAlign=top align=left width="100%" colSpan=2>306000 - CHASSIS TIRES/WHEELS</TD></TR><TR><TR><TD><TABLE cellPadding=2 width="95%" border=0><TBODY><TR><TD vAlign=top width="100%" bgColor=#c0c0c0 colSpan=2>SPECIAL SERVICE MESSAGES </TD></TR><TR><TD vAlign=top width="1%"></TD><TD vAlign=top width="99%">18161 2004 F-150 - VIBRATION 45 MPH (72 KM/H) AND HIGHER


<!--

--><!--SOME 2004 F-150 VEHICLES MAY EXHIBIT A VIBRATION WHEN DRIVING 45 MPH (72 KM/H)OR HIGHER. ENGINEERING IS CURRENTLY INVESTIGATING VIA THE QUICKER SERVICE FIX(QSF) PROCESS. UNTIL A NEW REPAIR PROCEDURE AND/OR PARTS ARE AVAILABLE,CONTINUE TO DIAGNOSE AND REPAIR PER TSB 04-03-03. MONITOR OASIS FOR UPDATES.
EFFECTIVE DATE: 09/16/2004-->SOME 2004 F-150 VEHICLES MAY EXHIBIT A VIBRATION WHEN DRIVING 45 MPH (72 KM/H) OR HIGHER. ENGINEERING IS CURRENTLY INVESTIGATING VIA THE QUICKER SERVICE FIX (QSF) PROCESS. UNTIL A NEW REPAIR PROCEDURE AND/OR PARTS ARE AVAILABLE, CONTINUE TO DIAGNOSE AND REPAIR PER TSB 04-03-03. MONITOR OASIS FOR UPDATES.
EFFECTIVE DATE: 09/16/2004 <!--</pre>-->

</TD></TR></TBODY></TABLE>and




<TABLE width="100%" border=0><TBODY><TR><TD vAlign=top align=left width="100%" colSpan=2>501000 - DRIVELINE AUTO TRANS UPSHIFT CONCERNS</TD></TR><TR><TR><TD><TABLE cellPadding=2 width="95%" border=0><TBODY><TR><TD vAlign=top width="100%" bgColor=#c0c0c0 colSpan=2>SPECIAL SERVICE MESSAGES </TD></TR><TR><TD vAlign=top width="1%"></TD><TD vAlign=top width="99%">18250 2000-2005 F-150/E-SERIES/EXPEDITION WITH 4R70W/E OR 4R75W/E - INTERMITTENT CLUNK ON 3-2 DOWNSHIFT DURING COASTDOWN/TIP-IN

<!--

--><!--2000-2005 F-150, E-SERIES OR EXPEDITION VEHICLES EQUIPPED WITH A 4R70W/E OR4R75W/E TRANSMISSION MAY INTERMITTENTLY EXHIBIT A SLIGHT CLUNK ON A 3-2DOWNSHIFT DURING COASTDOWN/TIP-IN UNDER NORMAL DRIVING CONDITIONS. THIS IS ANORMAL CHARACTERISTIC, SO DO NOT ATTEMPT REPAIR.
EFFECTIVE DATE: 10/21/2004-->2000-2005 F-150, E-SERIES OR EXPEDITION VEHICLES EQUIPPED WITH A 4R70W/E OR 4R75W/E TRANSMISSION MAY INTERMITTENTLY EXHIBIT A SLIGHT CLUNK ON A 3-2 DOWNSHIFT DURING COASTDOWN/TIP-IN UNDER NORMAL DRIVING CONDITIONS. THIS IS A NORMAL CHARACTERISTIC, SO DO NOT ATTEMPT REPAIR.
EFFECTIVE DATE: 10/21/2004 <!--</pre>-->
</TD></TR></TBODY></TABLE>and

<TABLE cellSpacing=0 cellPadding=3 width="96%" border=3><TBODY><TR><TD class=VERTCENT align=middle width="25%" bgColor=#ffffff>Article No.
04-1-6
</TD><TD class=VERTCENT align=left width="65%" bgColor=#ffffff>

• NOISE - DRIVELINE CLUNKING/GRUNTING NOISE OR SHUDDER SENSATION DURING LIGHT TO MODERATE ACCELERATION AND/OR BRAKING
• TRANSMISSION - DRIVELINE CLUNKING/GRUNTING NOISE OR SHUDDER SENSATION DURING LIGHT TO MODERATE ACCELERATION AND/OR BRAKING

</TD></TR><TR><TD bgColor=#0000ff colSpan=2>Publication Date: January 15, 2004</TD></TR></TBODY></TABLE>
<TABLE border=0><TBODY><TR><TD width=230>FORD:
</TD><TD>1998-2004 F-150</TD></TR></TBODY></TABLE>



ISSUE:

Some 1998-2004 F-150 4X4 vehicles with a one piece drive shaft may exhibit a clunking or grunting noise and/or a shudder sensation from the driveline. The condition will typically occur during light to moderate acceleration from a stop and/or braking. This may be caused by the slip yoke not sliding smoothly on the transfer case output shaft splines.

ACTION:

To service, lubricate the slip yoke with Teflon Grease (D2AZ-19590-A). Refer to the following Service Procedure.

SERVICE PROCEDURE

1. Road test the vehicle to verify the condition.
2. Remove the driveshaft per Section 205-01 of the Workshop Manual. <TABLE border=0><TBODY><TR><TD width=80>NOTE:</TD><TD>INDEX (MARK) THE DRIVESHAFT YOKE TO AXLE FLANGE FOR REASSEMBLY. </TD></TR></TBODY></TABLE>
   
3. Lubricate the slip yoke with 7-13 grams (0.25-0.46 oz.) of Teflon Grease (D2AZ-19590-A).
4. Re-index and reinstall the driveshaft per Workshop Manual.
5. Check the transfer case fluid level and add MERCON Automatic Transmission Fluid XT-2-QDX if necessary.
6. Road test to verify the condition is corrected.

<TABLE cellSpacing=0 cellPadding=3 border=1><TBODY><TR><TH align=middle>PART NUMBER</TH><TH align=middle>PART NAME</TH></TR><TR><TD class=NOBOTTOMBORDER align=left>D2AZ-19590-A</TD><TD class=NOBOTTOMBORDER align=left>Teflon Grease</TD></TR></TBODY></TABLE>

OTHER APPLICABLE ARTICLES:

NONE

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage

<TABLE cellSpacing=0 cellPadding=3 border=1><TBODY><TR><TH align=middle>OPERATION</TH><TH align=middle>DESCRIPTION</TH><TH align=middle>TIME</TH></TR><TR><TD class=NOBOTTOMBORDER align=left>040106A</TD><TD class=NOBOTTOMBORDER align=left>Lubricate The Slip Yoke With Teflon Grease Vehicles With One-Piece Driveshaft (Includes Time To Remove And Install Driveshaft)</TD><TD class=NOBOTTOMBORDER align=left>1.0 Hr.</TD></TR></TBODY></TABLE>

DEALER CODING

<TABLE cellSpacing=0 cellPadding=3 border=1><TBODY><TR><TH align=middle>BASIC PART NO.</TH><TH align=middle>CONDITION CODE</TH></TR><TR><TD class=NOBOTTOMBORDER align=middle>4602</TD><TD class=NOBOTTOMBORDER align=middle>42</TD></TR></TBODY></TABLE>

</TD></TR></TBODY></TABLE>

</TD></TR></TBODY></TABLE>

 

Thanks for all the info...I will print this out for future reference. Not exactly what I want to be dealing with anytime, much less the HOLIDAYS. This site has been a great source of information, do not know what I would have done without it. What did we do before we had access to soooo much info?

 

Drove my brother-n-laws 2004 f-150 today, wish mine rode like that one. No vibrations at all, rode great. I can see why some people think we are crazy complaining about the "vibration". Wish they could ride in one like mine and they would realize we really do have a legitamate complaint.