Didn't get answer from Motorhaven yet.

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Oct 11, 2004 | 03:58 PM

55 vicky

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From: southern tier ny

Didn't get answer from Motorhaven yet.

I wrote a note to them on Sat. and I know they don't work weekends but I thought I should have gotten a response sometime today. Tried to install performance tune on my 2003 f150 4.6l and it said my "vehicle is not in our database". I'm pretty sure this can resolved, but I just paid some good money for the thing and am a little anxious. Please help.
55 vicky

Oct 11, 2004 | 04:11 PM

WhëëlMå1

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From: MA

You really should give them a call. They are a busy establishment, and emails arent the best mode of communication with them. I have always had great success calling up, and talking to a human, and getting the answers I need.

Oct 11, 2004 | 05:28 PM

55 vicky

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From: southern tier ny

Thanks, Rich, I was going to do that but the only number on their website
says "orders only". I will give them a call tomorrow.
55 vicky

Oct 11, 2004 | 07:21 PM

FTE Ken

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From: Enjoying the real world.

Basically, the message means you have newer PCM code than is available on the Predator unit you have. Diablo is knocking out new PCM revisions at a rapid pace (more than 1 per week!). New release today I believe (I haven't checked out there page today so it don't know 100%). Basically, download today's revision from their site into your Predator and it should work.

Sorry I didn't communicate earlier, I handle many of the emails and I'm dealing with a family emergency right now. The paperwork that we send with the Predator should have a support number with it: 770-736-7122.