Recall Service Issues
Thread Starter
|
Trailering
Joined: May 2021
Posts: 22
Likes: 1
Recall Service Issues
‘21 F450 - Was wondering if everyone is experiencing the same issue: Getting recalls done.
Northern Nevada Carson/Reno dealers have had parts for the wiper recall for @8+ months, but can’t get a mobile tech to do the job (@6 months). Latest word is their mobile techs all quit. Also have the emissions update recall. Recall ‘manager’ refuses to schedule to have work done at dealer.
Northern Nevada Carson/Reno dealers have had parts for the wiper recall for @8+ months, but can’t get a mobile tech to do the job (@6 months). Latest word is their mobile techs all quit. Also have the emissions update recall. Recall ‘manager’ refuses to schedule to have work done at dealer.
Last edited by Desertdogs54!; Aug 16, 2023 at 11:36 AM. Reason: edit
Logistics Pro
Joined: Jan 2010
Posts: 4,129
Likes: 1,649
Mobile techs? Never heard of a dealer that had any. Everything has to go in to the shop to get worked on around here.
If the dealer has the parts, usually you have to drop it off or arrange to have it picked up somewhere, they don't usually do the work in the field.
If the dealer has the parts, usually you have to drop it off or arrange to have it picked up somewhere, they don't usually do the work in the field.
Lead Driver
Joined: Dec 2020
Posts: 8,640
Likes: 2,435
Mobile techs? Never heard of a dealer that had any. Everything has to go in to the shop to get worked on around here.
If the dealer has the parts, usually you have to drop it off or arrange to have it picked up somewhere, they don't usually do the work in the field.
If the dealer has the parts, usually you have to drop it off or arrange to have it picked up somewhere, they don't usually do the work in the field.
https://www.ford.com/service/ford-mo...9&gclsrc=aw.ds
More Turbo
Joined: Jul 2020
Posts: 709
Likes: 188
I've spoken to 6 or 7 dealers in the Tulsa area to get the Spring Seat Weld recall done. All except one refused to do the recall because they didn't have welders available. The one that would do it said I needed to leave my truck with them for a week before they could look at it and additional weeks if parts aren't available. They wouldn't even allow me to use the truck while parts were on order. I've had some very strange service from dealers, like they simply don't care.
Don't even ask about loaners, that seems to be a thing of the past.
Don't even ask about loaners, that seems to be a thing of the past.
Thread
Thread Starter
Forum
Replies
Last Post
explorer003
2017 - 2022 Super Duty
47
Aug 9, 2023 07:43 PM
