Filing complaint
Fleet Mechanic
Joined: Dec 2016
Posts: 1,819
Likes: 544
From: Florida
You guys are missing the point. Up until about a week and a half ago, ALL Ford literature said Lariat gets LED tail lamps. Ford only changed its websites AFTER Lariats began delivering with halogen tails and customers started raising a ruckus about it.
More Turbo
Joined: Jun 2022
Posts: 520
Likes: 317
Correct, it's shady, but not fraud though. Technically this would be fraud IF the customer had prepaid the full price of the truck before delivery. I expect the state attorney general will not pursue this case.
Lead Driver
Joined: Dec 2020
Posts: 8,640
Likes: 2,435
Not as a standard item, but yes, full LED's were available 17-22 as an option on the Lariat. Every light on the truck was LED except maybe in the visors. Now it appears there is no longer an option for that on the '23 and they went from a projector LED headlight to a reflector LED headlight. At least they are included at no additional charge.
Tuned
Joined: Sep 2022
Posts: 467
Likes: 317
From: Flint
I can't say I can really think of another industry where a retailer can advertise a product or feature as standard on something and then not give you that advertised product/feature. It'd be like paying for a higher quality TV to get an OLED screen but them putting in a basic LED panel because they couldn't source the OLED and had that disclaimer. Seems like if this was something they could get away with on a large scale, almost all industries would have a lot of companies putting a disclaimer on their sales contracts and delivering a lesser product to pocket the difference.
TV manufactures advertise TVs as having certain features (HDMI 2.1, VRR, ALLM, 120Hz refresh rate @ 4K) that are not actually supported out of the box and never actually get a firmware update to add these features as promised (looking at you, Sony).
NVIDIA advertised the new RTX 4080 GPU as having a 3x generational performance improvement over the outgoing RTX 3080 yet it ended up providing ZERO general performance improvement at a cost of $200 more.
Plenty of other industries do it. Fortunately in the NVIDIA situation there was enough consumer backlash that removed it from the market. That's what Ford needs if things are going to change.
Cross-Country
Joined: Nov 2021
Posts: 80
Likes: 52
From: Indiana
When you ordered the lariat ultimate package in 2022 you had the option to get led lights. Both the headlights and tail’s were led. Did everyone forget about the trailer navigation on the 22’s that clearly says in the owners manual it has when in reality it didn’t. The same thing will happened here nothing.
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