Relieved my 2023 f260 lariat yesterday. As expected the taillights were not LED as ordered but halogen. When previously speaking with ford about them shipping with halogen they said start a case with the dealer. I gave the dealer 7 pages from the order guide stating LED tails. I'm also filing a complaint with states attorney General and BBB. Just wondering if anyone else is doing the same or just accepting the fact we were lied to ? Nothing will probably happen, but I'll get to vent.

 

I am not sure you have much of a case based on, "they lied to me" when there are warnings everywhere that commodity shortages can affect availability... I might open a case with Ford and seek a small compensation, the rest is just a waste of your time. NOTHING you can do will "punish" Ford for not doing what you think they should have done. Would you prefer they not ship the truck for two months while they wait for your precious LED tail lights? That is just crazy in my book... Good Luck

 

sure id wait, people are waiting a year. not a lawyer but it seems like false advertising

 

You should've rejected the truck.

 

actually thought about it. He let it slip he had an offer 10k above sticker. wasn't going to let him have that profit. looking in led bulbs

 

I might suggest that your priorities are different than most peoples then. Yes, people are waiting a year but the vast majority would prefer their new trucks in the 6-8 weeks it used to take, or just dropping by the dealer for a discounted lot model. WE, for the most part would take the truck without the LED tails, I would for sure, no way I would let something that trivial keep me waiting on the rest of the truck.

I agree, you should have rejected it at delivery if it wasn't as ordered, if you have time and the patience to wait another year. Ford is just trying to cater to the masses as always. I am sure it was good intentions shipping the truck, not malicious ones. They sent it that way because they obviously are having trouble getting the parts. Doesn't sound like you have even spoken to the dealer or customer service about it. I see guys getting compensation for errors and you can buy aftermarket LED tail lights if you insist, or have the dealer order the part and wait. So many better solutions than lining a lawyers pocket...

 

This warning comes up every time someone goes to build and price a SD truck... Going to be REALLY hard to show false advertising. I would bet the order guide has similar language. Dealers are familiar with the situation as well, how you missed it all nobody knows...

 

If I ever get my order, I certainly plan on raising an issue of it and if they produce an LED taillight later on which they will

Bear in mind, we are slaves to what everyone in power tells us. We just drink it in and nod out heads like if it is being said, it must be true, like a bunch of jack-in-the-box clowns or monkeys dancing for a quarter by the grinder.

There is no such thing as supply chain issues. We all need to wake the heck up and quit being so stupid.

There are PLENTY of LED taillights available to Ford.

The Super Duty has simply lost priority in their corporate perspective, and once the one they were going to buy costs ONE PENNY more than what their internal purchasing line item budget lists for their purchasing agent, they either make the decision to go over budget on that line item, or they, in this case, substitute it for a lesser quality item and look like heros in the eyes of their bosses because they theorize that not a single SD will fail to sell because of it and the bean counters calculate that some large amount of money will be saved. And just because some indoctrinated useful idiot calls that a conspiracy doesn't make it false for one second. Ive worked in manufacturing. Ive been that purchasing agent. Ive worked for everything from the feds down to self-employed. Ive seen behind the curtain and know where the strings are. And the only thing that is mind scatteringly astounding to me is how many grown men cannot use their brains sufficient to see past the lies that are served to them thru their screens

The typical SD buyer will sit and wait on an order for years. The SD buyer will pay $100k for a truck that cost $70 a few years before. The SD buyer will pay a dealers market adjustment no matter how egregious the amount is and do so with the amount listed right on the sticker. The SD buyer will buy a truck with known factory defects, junk paint, problematic transmissions, reduced options, and slap-in-the-face credits like -($50) for carpet delete. The SD buyer will do all of this for a truck that comes from a company that spends $3b a year on warranty items, refuses to produce replacement parts in favor of building new units, and is so woke that they might as well hire d.mulvaney as their new spokesman.

So am I going to submit to all this treatment and NOT expect to get my precious LED taillights at some point later on??

No sir..And neither should you.

I am going to wait for my $79,000 450 basic Lariat like a good little boy because its a tool that I am going to use up and expense within my business and then after a few years buy another tool and use it up. Just like anything else, I am going to expect it to be what I bought, function like I expect, and demand performance from my vendor and hammer them like pink veal

 

Your point is valid and no doubt is Ford's "King's X" to escape any and all issues. But, its becoming ridiculous how Ford is pushing buyers into, not just higher, but the most luxurious packages, to get things like LED's and adaptive cruise control. Some of the Superduty "luxury" items were becoming standard on passenger cars a decade ago. Even F150's have a lot more creature comforts and electronic upgrades years before they appear on Platinum SD's.

So, while you have a good point, if something doesn't change, a buyer will soon plop down $110k for a Limited and receive an XL two years later because, "Muh supply chain problems!" Is the 2024 KR going to have Naugahyde seats because cow farts kill the planet? Wouldn't surprise me at this point. Ford can't get a pass just because the added a footnote saying sheet happens. we don't need to suffer because Ford wanted to save a buck with a just-in-time supply chain. Ford needs to get its toilet dumplings together, and not just so they can throw them at customers

 

How is it giving them a pass to choose a path other than a lawsuit? Costing them even more money isn't going to fix the problem. I do not see where the OP has tried to find a solution yet. I have seen where Ford has compensated customers, (typing this again) for problems at delivery. The knee jerk though is to "get Ford". Best of luck with that. No matter your resources, you are no more than an annoying gnat to them. I think it is funny to see people thinking they are going to bully a big corp like Ford over petty grievances.

I agree with most of the rest. Ford has done a terrible job the last few years. The argument that it was for all doesn't work for me because many did WAY better. I never got the '22 truck I ordered because of delays. I settled and hoped it would get better but, it has gotten worse. About the only recourse is to change brands. I have to change brands on my favorite rec toy for next season because I have been seriously let down by the brand I have been riding. The manufacturer doesn't care, none of them do. Just pick your poison because no matter how much you "demand better" of them, I am not convinced for one second it makes any difference.

 

I learned a long time ago. That I can always buy a newer more efficient hot water heater. But I keep using the 10 year old water heater in my home because I keep getting a hot shower in the morning. One morning I'll get a cold shower and I'll go buy the latest and greatest hot water heater available on that day. I suspect the Halogen bulbs still produce red light behind my truck so a driver behind me doesn't rear end me. It will blink to display which direction I'm turning and go brighter when I touch the brakes. Is the Halogen taillight assembly differently looking than the led housing? I really didn't order this truck based on what the tail light looked like. If it's the same housing with different Bulbs. It just doesn't seem that big a deal. as long as it produces a red light so people don't run into me.

Now I get it that LEDs produce a whiter light and I enjoy that where I need to see. ie headlights, reading lights etc. But a bulb covered in a red lense produces a red light and the only main difference will be life expectancy and Watts consumed.

With that said, I would not cancel the order and wait another year. Having a Halogen vs LED taillight won't affect my resale value three years from now when I have 100,000 miles on the truck. I'm a general contractor and like others, my truck is a tool that I use and expense off as a business expense. I don't get attached to them

I've had a lot of trucks over the past 50 years. I've often thought, as expensive as they are getting, Maybe I should just back up and get a base XL, XLT or STX model. It doesn't take a genius to see that a base XLT has more features than my 2000 Fully loaded Lariat had.

 

I'd fully read your sales contract and anything you may have signed when you accepted delivery of the truck, or have an attorney look at it. If the contract has a provision saying you allow substitution of parts due to supply issues, or the delivery papers state you accept the truck as configured, you probably have no standing. If that clause isn't there Ford might be on the hook for getting you LEDs, but I'm wagering you're SOL. I'd bet Ford has attorneys that know what their doing write their contracts to favor them in any situation.

 

I’m just as upset as many others about Ford Tail Light Gate, and if my Lariat ever gets build I will be unfortunately expecting the Halogens. It’s not enough of a dealbreaker for me to wait for a 2024, and even then there are no guarantees.

I’m not a lawyer but I imagine it’s going to be really hard to win a case with this, despite what the order guide says

 

Life is to short to give yourself a heart attack about LED lights.

 

I can't say I can really think of another industry where a retailer can advertise a product or feature as standard on something and then not give you that advertised product/feature. It'd be like paying for a higher quality TV to get an OLED screen but them putting in a basic LED panel because they couldn't source the OLED and had that disclaimer. Seems like if this was something they could get away with on a large scale, almost all industries would have a lot of companies putting a disclaimer on their sales contracts and delivering a lesser product to pocket the difference.