I got this message from Tasca after ordering an air filter for my truck earlier this year…. they ended up just canceling my order a few weeks later and said that it was unknown when they would actually get any of them in. Same for the Hill Descent button I ordered.. it wasn’t in stock and they weren’t sure when it would be there… plus the price decreased by half the next day that I ordered it… when they finally got the button in and shipped it is when they cancelled my air filters. Seems they let folks place orders even without the parts on hand, or a grasp on if they will even get the parts in. Not saying that’s what’s going on with the camera orders, but I have seen others report the same from Tasca. Just sharing my experience. I likely won’t order from them anymore.

 

I had mine replaced twice under warranty. I hope it's replaced with a redesigned unit.

 

I got the same message the other day. It would be nice if they would just drop ship them to us instead of having to have it shipped to Tasca and then Tasca ship them out. Guess that's one way they help justify the high shipping. I'm glad to save the money on the camera, but the delays are ridiculous. I ordered multiple parts from Ford Parts Giant and they had all but one item in stock and held the order till the last item was received and then they shipped it all out at once. My camera was originally expected around Oct 24 - 26th, but we'll see when they arrive.

 

Have you checked Fordparts.com? If you are a new customer (or new email address) you can get $20 off of $75 or higher purchase. And shipping is free. The order somehow goes through the dealer you choose but can ship directly from a Ford hub. So it may be cheaper and faster.

I accidentally broke the lock **** on my rear passenger door. It's less than $5 at full MSRP so I ordered through Fordparts.com. Not only was it free shipping but they overnighted it even though I selected standard free shipping. So I recieved it in 1 day.

 

I just got my notification that the camera shipped from Tasca. So seems like they are getting parts in.

 

Awesome! Hopefully I'll hear something soon. Thanks for the update.

 

Well, I got the e-mail that my camera has been shipped, and got my USPS tracking number. Here's hoping it'll be here soon.

 

And it should be here by Monday, according to USPS. I can't wait...I'm getting tired of seeing nothing but fog from the front camera.

 

I got mine yesterday. Maybe i'll get around to installing it this weekend. Cheers!

 

Cool. Let us know if you have any issues changing it out. If you could snap a couple of pictures also, that would be great. The YouTube video I saw makes it look pretty easy.

 

got a link to the youtube video? thx

 

This is the video I watched.

 

My camera came in today. If I have the energy, I'll get to it this weekend.

 

Okay, here we go. This was a really easy project. Took less than an hour. It could take less for someone who isn't slowed by medical issues. But nevermind that. Tools needed are:

Tool to remove the plastic pop-buttons (whatever they're called). I used a trim tool to pop them out.
Long screwdriver - I happen to have a 36" (or so) flat screwdriver. Or something else to pop the trim clips loose at the bottom of the grill. (reference the video I referenced in post #42 above. It will show you where you need this).
Hex socket or driver - to remove two screws for the camera cover.
Some kind of tool (I used a flathead screwdriver) to pop the connector off of the camera.
10mm socket/driver/wrench.

First thing to do is clean the black cover (if you don't keep it clean). I just shot it with a little Purple cleaner. This just keeps your hands a little cleaner. Next, pop up and remove all the buttons for the grill cover: This shows them all removed. Now you can remove that top cover to show the one beneath.


Next, remove the 10mm bolts. There's like 6 or 7...the ones along the front of the underneath cover.


Now the grill is ready to remove. (NOTE: please forgive me for not including pictures here...I'm a horrible documenter!) This is where you have to be careful. It pulls straight out. There are several plastic tabs. Be careful doing this. I broke two of the tabs. Not vital I don't think, but yeah...be careful. Once you pull it straight out, there are 4 or 5 metal clips at the bottom inside of the grill. This is where the long screwdriver (or other tool) comes in. Again, reference the video from post #42 above to see these clips. Just push down on the clip as shown in that video, and they will pop right out. Now the grill should be free. The wire to the camera and the hose for the washer (I don't have the washer, but do have the connection and the hose) will need to be removed. The hose just popped off the washer. The wire to the camera has a push clip to pop it right off. Now you can take the grill to a place to work on the camera.

First remove the cover to the camera. This is where the hex piece comes in. Sorry I didn't get the size for it, but if you have a set, it's easy to find the right one. Here is a picture:


As a quick reference, the "tube" on the top is the washer unit. This had the washer hose connected to it. The "tube" at the bottom is actually the wire connector for the camera. Once you remove the camera cover, the camera is beneath it. It just sets right in it's little spot. Lift the old camera out, and set the new one in.



Go in reverse to put everything back together. Easy peasy. I will throw the caution out again about being careful when pulling the grill out. There are a lot of plastic tabs, and well, just be careful. Other than that, there is really nothing to it. Below is a side by side picture of the old and new camera. You can see the old one is all washed out and white around the lens. The new one is perfect. The picture is crystal clear, just like it was new...which uh...it is. Anyway, hope this helps anyone wanting to do this. $53 for the camera, and an hour labor...if you want to call it labor. This was really one of the easiest things I've done to my truck.

Oh yeah...the old and new camera. Sorry I didn't get a before and after of the screen shot...like I said, I'm a horrible documenter. Anyway, any questions, lemme know.

 

Got my camera today and install was about 35 minutes start to finish. The picture is much better from the new camera than my old camera. Glad to get this replaced and get a new one in there. I have pulled my grill a few times so it pops out pretty easy just pulling straight out from the front. One of the best updates I've done and probably the cheapest (except the FORScan changes).