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Does Your FordPass App Show DEF Level?

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Old Aug 23, 2022 | 03:37 PM
  #46  
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I deleted my fordpass app and reinstalled it

i reset my sync software to defualt…it did a reset then rebooted

checked my software version and it said up to date.


still didn’t work

phooey

 
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Old Aug 23, 2022 | 05:11 PM
  #47  
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OK, so here is what I've concluded so far. And this certainly could change given more user inputs. It looks like the DEF display in the app started with 2020 and then the version of Sync controls whether the app displays the DEF level. None of the Sync 4 commenters had the DEF display in the app. I wasn't able to fill-in the Sync version for each commenter but based on Sync 4 not being available until 2022 and 2022 Lariat and above all having Sync 4, I got the majority.

Model years 2020 thru 2022 with Sync 3 (all trim levels on Sync 3) - Yes
Model year 2019 with Sync 3 (at least Lariat) - No
Model year 2022 with Sync 4 (all trim levels on Sync 4) - No

This is based on 18 different users commenting on 20 different truck or phone configurations. Jaredtown's response pointed me to my conclusion that I was then able to see on a spreadsheet I threw together. His two 22 trucks, one XLT (Sync 3 with DEF display) and one Platinum (Sync 4 without DEF display). The phone OS didn't make any difference.
 
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Old Aug 23, 2022 | 05:18 PM
  #48  
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Originally Posted by Lariat Driver
OK, so here is what I've concluded so far. And this certainly could change given more user inputs. It looks like the DEF display in the app started with 2020 and then the version of Sync controls whether the app displays the DEF level. None of the Sync 4 commenters had the DEF display in the app. I wasn't able to fill-in the Sync version for each commenter but based on Sync 4 not being available until 2022 and 2022 Lariat and above all having Sync 4, I got the majority.

Model years 2020 thru 2022 with Sync 3 (all trim levels on Sync 3) - Yes
Model year 2019 with Sync 3 (at least Lariat) - No
Model year 2022 with Sync 4 (all trim levels on Sync 4) - No

This is based on 18 different users commenting on 20 different truck or phone configurations. Jaredtown's response pointed me to my conclusion that I was then able to see on a spreadsheet I threw together. His two 22 trucks, one XLT (Sync 3 with DEF display) and one Platinum (Sync 4 without DEF display). The phone OS didn't make any difference.

wow, great work

 
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Old Aug 23, 2022 | 05:22 PM
  #49  
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I've have a 2022 F350 Lariat Ultimate with Sync 4. The DEF level was showing in my Ford App when I setup the app, WiFi, etc. I took delivery in October of last year. Sometime during this year, the DEF level display was lost in my Ford App.

Edit - Phone is an iPhone 11 with up to date software.
 

Last edited by RDavis - OKlahoma; Aug 23, 2022 at 07:40 PM. Reason: Added phone and model
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Old Aug 23, 2022 | 07:05 PM
  #50  
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2019 Lariat Ultimate
iPhone 12 - iOS 15.6.1
iPad Mini 5 - iPadOS 16 beta 7
FordPass app up to date on both

Neither show the DEF gauge in the app
 
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Old Aug 24, 2022 | 01:56 AM
  #51  
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2021 xlt F350 yes on def on ford pass
 
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Old Aug 24, 2022 | 04:29 AM
  #52  
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DEF fluid on Ford Pass?

My new 2022 built August 2022 Lariat does not show DEF level in FordPass just oil Life and Tire Pressure.
 
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Old Aug 24, 2022 | 06:47 AM
  #53  
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Originally Posted by 4wd6.7L
How about anyone with a 2019 seeing the DEF level in FordPass?
I've a 2019 and I do NOT see DEF level in the mobile application. iPhone 11 with iOS 15.6
 
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Old Aug 24, 2022 | 06:58 AM
  #54  
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Originally Posted by RDavis - OKlahoma
I've have a 2022 F350 Lariat Ultimate with Sync 4. The DEF level was showing in my Ford App when I setup the app, WiFi, etc. I took delivery in October of last year. Sometime during this year, the DEF level display was lost in my Ford App.

Edit - Phone is an iPhone 11 with up to date software.
So the Sync 4’s did actually show DEF levels at one point anyway.

So has anyone reported made Forscan changes that could have made a difference?
 
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Old Aug 24, 2022 | 10:02 AM
  #55  
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Samsung Note 20
YES, have DEF on the app
 
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Old Aug 24, 2022 | 01:48 PM
  #56  
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iPhone 10 up to date software. DEF level shows under the vehicle tab and then status tab. It appears next to Oil Life. You have to click the DEF icon, then it shows the level.
 
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Old Aug 24, 2022 | 02:04 PM
  #57  
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Originally Posted by Keokie
iPhone 10 up to date software. DEF level shows under the vehicle tab and then status tab. It appears next to Oil Life. You have to click the DEF icon, then it shows the level.
Year and Sync 3?
 
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Old Aug 24, 2022 | 02:46 PM
  #58  
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Originally Posted by chadstickpoindexter
So the Sync 4’s did actually show DEF levels at one point anyway.

So has anyone reported made Forscan changes that could have made a difference?
I have made a couple of Forscan changes (lights, double horn, and chimes) but nothing else. I do have the DEF level showing on my vehicle dash.
 
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Old Aug 24, 2022 | 02:58 PM
  #59  
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Originally Posted by 4wd6.7L
Year and Sync 3?

2021 Sync 3
 
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Old Aug 24, 2022 | 03:07 PM
  #60  
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The real question, who is sitting around in their house at zero dark thirty and feels the need to use their phone to see what the DEF level in their truck might be? I can see using the app to start the truck or lock/unlock it but is checking DEF away from the truck really needed.
 
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