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Does Your FordPass App Show DEF Level?

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Old Aug 22, 2022 | 04:48 PM
  #16  
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If I am not mistaken, this has come up before where some folks weren't able to see their DEF levels on the app. Must have just been some sort of glitch that only affected some users... maybe give it a day or 2... or more and check them again? Also, weren't some trucks produced for a moment missing a chip or something, which resulted in some things not showing up in the FP app? I dunno... it's hard to keep up with things now! lol... But, the 22's should show the DEF levels... assuming it's a diesel!
 
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Old Aug 22, 2022 | 05:44 PM
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Shows up on mine, built 8/2021. iOS
 
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Old Aug 22, 2022 | 06:27 PM
  #18  
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Probably a Microsoft thing.
 
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Old Aug 22, 2022 | 06:42 PM
  #19  
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Mine does not on my 2022. Just oil life and tire psi.
 
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Old Aug 22, 2022 | 07:12 PM
  #20  
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Delete the app and reload. See if that fixes it.
 
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Old Aug 22, 2022 | 07:46 PM
  #21  
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Nope, not on mine and everything is up to date. 2022 F-450, got it in Feb.
 
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Old Aug 22, 2022 | 07:59 PM
  #22  
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Post what phone you have when responding. I don't know why that would matter but it is odd that some do and some don't.
 
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Old Aug 22, 2022 | 09:15 PM
  #23  
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It’s worked for me on Apple iPhone 11 Pro, 13 Pro, 13 Mini, and various (non Pro) iPads from over the years. I always update my phones and iPads as soon as updates are available, and the apps are set to update on their own.
 
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Old Aug 22, 2022 | 09:16 PM
  #24  
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Originally Posted by jb3451

Should look like this.

This is an Android screen shot - you can tell by the 3 symbols at the bottom of the screen and ChadStickPoindexter posted his screenshot of an iOS. So it may not be the Android / iOS difference.


Originally Posted by chadstickpoindexter
If I am not mistaken, this has come up before where some folks weren't able to see their DEF levels on the app. Must have just been some sort of glitch that only affected some users... maybe give it a day or 2... or more and check them again? Also, weren't some trucks produced for a moment missing a chip or something, which resulted in some things not showing up in the FP app? I dunno... it's hard to keep up with things now! lol... But, the 22's should show the DEF levels... assuming it's a diesel!
I searched the forum but didn't find any other threads where the DEF level wasn't showing up in the app but that doesn't mean I used the correct search terms.....

My truck was built December 21 and I took delivery January 22. The DEF level has never been on my app and I didn't even know it was missing until I read about it. You know how that goes - you don't know to look for something that you don't know exists.
 
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Old Aug 22, 2022 | 09:57 PM
  #25  
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Spoke to a coworker after I posted. He picked up his 2022 in November and said he had the DEF on his app but it did not work (Lariat, iPhone). He said the option is no longer on his app.
just for the heck of it I downloaded the app onto my android galaxy tablet and it did not appear. So for me it does not work on iPhone13 nor Galaxy tablet with my Lariat.

This almost reminds me of those that had the trailer towing navigation feature that does not work vs those who never had it.

IOS 15.6.1 App version 4.19.0
Android 11 app version 4.18.0

I cannot understand Fords inconsistencies.
 
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Old Aug 22, 2022 | 10:34 PM
  #26  
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2021 has DEF level, IOS 16 (beta), iphone 12, ford pass version 14.9.0, sync 3.4.21194
 
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Old Aug 22, 2022 | 10:49 PM
  #27  
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Shows up on mine. I have a 2020 build date of July 2020. I have the original Sync3 version- I have never updated it. The FordPass app pretty much forces me to update the Android APP in order to continues using it.
 
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Old Aug 22, 2022 | 11:46 PM
  #28  
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No DEF on my 2022 F250 Platinum with a build date on 9/2021. As someone else said, I didn’t know it was supposed to be there until I learned it here.
 
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Old Aug 23, 2022 | 05:18 AM
  #29  
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shows for my 2021. Wonder if it is a trim issue, but the op says he has the connectivity so that should be an upper level trim.

I have the lariet.
 
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Old Aug 23, 2022 | 05:50 AM
  #30  
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Mine is an XLT



 
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