Brake Controller Software Recall
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Tuned
Joined: Sep 2016
Posts: 453
Likes: 46
I just saw the article about the trailer brake controller so I checked the NHTSA site and it returned a recall (but not the trailer brake controller).
It says this is an open recall on my 2022 F350 (built in Sept. 2021):
But the Ford Recall lookup says there are no active recalls for my VIN and nothing is in the FordPass app, either.
Whose information is more accurate? Ford's or the NHTSA?
It says this is an open recall on my 2022 F350 (built in Sept. 2021):
But the Ford Recall lookup says there are no active recalls for my VIN and nothing is in the FordPass app, either.
Whose information is more accurate? Ford's or the NHTSA?
Mountain Pass
Joined: Mar 2006
Posts: 207
Likes: 78
Thanks very much for this post. Mine is at the dealer right now for tire/wheel issues and I called them and said keep it until this update is done. The trailer I pull is 13,900. So this is a big deal.
EDIT - my wife just ran her 2021 F-150 XLT VIN and hers has the same recall. AND - her Ford Pass lists the recall where mine does not. Go figure.
EDIT - my wife just ran her 2021 F-150 XLT VIN and hers has the same recall. AND - her Ford Pass lists the recall where mine does not. Go figure.
More Turbo
Joined: Dec 2020
Posts: 618
Likes: 257
From: Stow, MA
Same boat here. 1/14/21 build date.
Freshman User
Joined: Oct 2021
Posts: 39
Likes: 6
Freshman User
Joined: Sep 2021
Posts: 37
Likes: 22
I called my dealer last Friday for the heat shield recall and the trailer brake recall. Was assured they could take care of both. I explained about the trailer brake module reflash. He told me they had the new software. Made an appointment for Monday. Took it in and dropped off. Got a call in the afternoon that it was ready for pickup but the reflash wasn't done as they don't have the new software. They checked and said Ford hasn't finalized it yet. He told me he would call as soon as they got it. Was very apologetic. We'll see. If anyone gets theirs done I would hope they post here.
Freshman User
Joined: Sep 2021
Posts: 37
Likes: 22
Curious if you really got the new software or a flash of the existing software as so many on various forums are reporting that the new software hasn't been released yet. I also was told that when my truck was in for service Monday. Did you get any paperwork for it that you can post for the rest of us? Thanks.
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Mountain Pass
Joined: Sep 2021
Posts: 104
Likes: 56
Curious if you really got the new software or a flash of the existing software as so many on various forums are reporting that the new software hasn't been released yet. I also was told that when my truck was in for service Monday. Did you get any paperwork for it that you can post for the rest of us? Thanks.
Parts: 1129 reprogrammed ITRM for recall 22S17, cleared codes.
Whatever they did cleared the recall.
Freshman User
Joined: Sep 2021
Posts: 37
Likes: 22
Thanks for the quick response. Just got off the phone with Ford. Multiple times on hold as they checked status of recall for Super Dutys. He stated that software for F-150 and Maverick was released the other day and software for Expedition and Navigator was released today. He was not showing anything yet for the Super Dutys. He started a ticket and advised to keep checking with the dealer. Oh well. Wait and see. I'll post back if I get the go a head for mine at my dealer. Hope everyone gets theirs resolved. My trailer is not that big, but i feel for those hauling large. Not a good thing to be losing your trailer brakes!
Freshman User
Joined: Sep 2021
Posts: 37
Likes: 22
That was my experience on Monday. I hope this gets resolved soon.
Mountain Pass
Joined: Sep 2021
Posts: 104
Likes: 56
Update is definitely available and mine is done. I called the dealer and they said the software is available to ALL dealers and there is even a code for them to charge Ford. He said dealers may not have checked for availability or playing games with customers as the notice is not being sent to customers for another 12 days. Bottom line is that mine is done and the dealers have it.
