Has anyone replaced one or both of their electric motors for their power steps ?
This should be plug and play ?
I’m helping a friend out by replacing his passenger side electric motor. It started acting up. Ordered a new Dorman motor from Rockauto. Hooked it up and it only did half a cycle. Half up , and then back down.The part kept doing this cycle. So I uninstalled and sent back to Rockauto. Asked them to ship out another unit. 1st I plugged it in before installing. Just to make sure it went through a complete cycle. It did ! , but when I installed it . It was operating opposite to what it was to do. Open door raise step , close door lower step.
Figured I would contact Dorman for some input. They asked a couple questions . Vin # and part # . Came back , and set it’s the correct part for the vehicle. And then asked me again the issue I was having. Explained it again . Told them it must have been wired wrong from the factory to do what it was doing . Tried asking some insight on which wires to look at. So I didn’t void the warranty. No response.
A friend of mine suggested trying to fool the system. Leave one door open . Disconnect the battery , and wait a few minutes. Reconnect the battery and open the other door.
well that didn’t work.
he also said I might have to take it to Ford and get them to reprogram the truck
has anybody else had this kind of headache dealing with this ?
thanks for your time

 

I know that those motors should be adopted using IDS after replacement\reinstalling, but I suggest Forscan has this option.

Just one question - are you sure the issue is in the motors? I am asking because I have an issue with driver side and I found that in my case I need to repair the hinge bolt hole, as it become loosen on driver door, and still good on back door, so the power step is working slowly now then passenger side prb.