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Sync 4 troubles?

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Old Jul 1, 2021 | 09:31 AM
  #1  
PhilPalmiero's Avatar
PhilPalmiero
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Mountain Pass
Joined: Mar 2020
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From: Virginia
Question Sync 4 troubles?

Anyone else have Sync 4 issues? I bought my truck April 17th. Since then Sync 4 has been working well except one time when the Nav system shutdown mid trip, but it came back the next morning fine.
Then, about 2 weeks it began booting into strange states where it thought it was in a phone call and the radio was disabled or CarPlay just refused to connect with my phone. I first tried deleting the the phone from the radio and deleting the bluetooth device in my phone settings and reestablishing the phone as a new connection. That fixed it short term. This morning, it booted into all kinds of f-d up modes. So, I just went in to the settings and reset the whole system. What a PIA to setup again. But it seemed to fix things for now. I hope this is not something I'll need to do every 3 months.
Anyone else having trouble with Sync 4?
 
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Old Jul 1, 2021 | 07:50 PM
  #2  
GABAR's Avatar
GABAR
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Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Originally Posted by PhilPalmiero
Anyone else have Sync 4 issues? I bought my truck April 17th. Since then Sync 4 has been working well except one time when the Nav system shutdown mid trip, but it came back the next morning fine.
Then, about 2 weeks it began booting into strange states where it thought it was in a phone call and the radio was disabled or CarPlay just refused to connect with my phone. I first tried deleting the the phone from the radio and deleting the bluetooth device in my phone settings and reestablishing the phone as a new connection. That fixed it short term. This morning, it booted into all kinds of f-d up modes. So, I just went in to the settings and reset the whole system. What a PIA to setup again. But it seemed to fix things for now. I hope this is not something I'll need to do every 3 months.
Anyone else having trouble with Sync 4?
Have you or did you check for a SYNC 4 update on the Owner.Ford.com website?

Yes, I know you have OTA updates but it wouldn’t hurt to check.
 
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Old Jul 1, 2021 | 09:11 PM
  #3  
PhilPalmiero's Avatar
PhilPalmiero
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Mountain Pass
Joined: Mar 2020
Posts: 172
Likes: 9
From: Virginia
Originally Posted by GABAR
Have you or did you check for a SYNC 4 update on the Owner.Ford.com website?

Yes, I know you have OTA updates but it wouldn’t hurt to check.
i didn’t even know I could check for an update at that site. I will do that now.
 
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Old Jul 2, 2021 | 09:52 AM
  #4  
GABAR's Avatar
GABAR
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Originally Posted by PhilPalmiero
i didn’t even know I could check for an update at that site. I will do that now.
Yes, you sure can.
If you haven’t done so, make sure you’re registered
 
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