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Sync 3, 3.0 Update

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Old Jun 23, 2018 | 04:27 PM
  #1  
jwc410's Avatar
jwc410
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Mountain Pass
Joined: Jan 2010
Posts: 144
Likes: 7
From: West Newton, PA
Sync 3, 3.0 Update

So this week, I did the 3.0 update and now after I leave the truck sit for a period of time and I restart the truck the radio turns on in "FM" and not the last mode, either Sirus or USB. I never even listen to FM radio (because Pittsburgh radio stations suck, haha). Is anyone else having this problem and is there a fix for it? Also, I have the Nav radio.

Thanks,
Joe
 
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Old Jun 23, 2018 | 04:29 PM
  #2  
Sterling_47ag's Avatar
Sterling_47ag
Senior User
Joined: Feb 2018
Posts: 171
Likes: 0
From: Iowa
Yeah we all are dealing with it that have done the update. Very annoying.
 
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Old Jun 23, 2018 | 04:45 PM
  #3  
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jwc410
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Mountain Pass
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From: West Newton, PA
Thanks, this is very annoying.
 
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Old Jun 23, 2018 | 05:14 PM
  #4  
wildcard30's Avatar
wildcard30
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Joined: May 2003
Posts: 1,666
Likes: 4
From: Sunny tourist infested FL
Are you turning off the system before you turn off the truck? I was having the same issue until I started turning the sound system off before I turn off the truck.
 
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Old Jun 23, 2018 | 08:09 PM
  #5  
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k7lvo
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Joined: Jun 2014
Posts: 959
Likes: 10
From: Medford, OR
I’ve found that if I turn the key to either ACC or ON for 4-5 seconds, the turn it to START, SYNC seems to always come back where I left it. The only reason I say “seems” is because I’ve only been doing this for a few days and want to give it a while before I reach a conclusion.
 
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Old Jun 23, 2018 | 08:11 PM
  #6  
Ram2Ford's Avatar
Ram2Ford
Junior User
Joined: Jan 2018
Posts: 69
Likes: 2
From: Montana
I’m in the exact same boat. Just uploaded the newest Sync update and mine goes to an AM station. Thanks geniuses at Ford.
 
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Old Jun 23, 2018 | 10:35 PM
  #7  
rc1991's Avatar
rc1991
5th Wheeling
Joined: Oct 2017
Posts: 28
Likes: 1
It did that when I updated my F150 but not all the time....so far so good with the F350 but we’ve only had it a couple of weeks.....3.0 was already installed. When I updated the 150 I was never able to confirm the update....not sure if they ever fixed that issue?
 
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Old Jun 24, 2018 | 06:31 AM
  #8  
GABAR's Avatar
GABAR
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Originally Posted by jwc410
So this week, I did the 3.0 update and now after I leave the truck sit for a period of time and I restart the truck the radio turns on in "FM" and not the last mode, either Sirus or USB. I never even listen to FM radio (because Pittsburgh radio stations suck, haha). Is anyone else having this problem and is there a fix for it? Also, I have the Nav radio.

Thanks,
Joe
This is an issue for "some but not all" 2016-18 F150 & SD truck owners. I have a 2016 F150 and i`ve performed 3 SYNC 3 system updates since i`ve had my truck and i`ve never had this issue. Sirius, FM/AM, CD, iPhone or iPad, whatever was being used when I turned my vehicle off, that`s what comes on the next time I start my vehicle up and yes, i`m currently on 3.0 after starting with 1.0 back in 2016.

Perhaps the next update, which should be coming out in a few months, will eliminate/solve this problem but right now, there is no fix.
 
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Old Jun 26, 2018 | 03:38 PM
  #9  
clongtine's Avatar
clongtine
4wd Low
Joined: Apr 2018
Posts: 11
Likes: 3
Same issue here, talked with Sync support and they stated this is normal operation and I should use voice commands to change source on startup. BS I have never owned a vehicle that did not keep the last source used. Frustrating to say the least as I am a loyal XM listener and to have to switch from FM back to XM after most power cycles is annoying. Strange thing is it does not happen every time but most no real rhythm to when or why it will keep the source sometimes and not all. Seems to go in sync with my speedo changing from MPH to KPH without input talk about throw a guy off look at it and its says you are doing 89 you quick let off the gas then realize you were in KPH and not MPH LOL LOL.
 
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Old Jun 26, 2018 | 03:45 PM
  #10  
wb6anp's Avatar
wb6anp
Logistics Pro
Joined: Dec 2004
Posts: 3,541
Likes: 5
From: Weatherford Texas.
Sync support knows nothing about their systems, ever since I got the 3.0 update, I keep getting a message that it is downloading an additional file as soon as it hooks to my home wifi, it never downloads, I called sync support, they tried to tell me I have to buy a map update for that file to download, BS it is not map related, it is sync voice related.
 
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