Travel Link not functioning
Thread Starter
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Cargo Master
Joined: Mar 2014
Posts: 2,031
Likes: 72
Ya, that's my fear, a waste of time. I'm hopeful they will find a solution and dump it through the automatic updates. Hopeful, but low expectations. Actually disappointed I paid $500 when I ordered my truck and included Navi, I only will use Google Maps, and only like the travel link to show traffic on my daily driving. That is now gone (hopefully temporary) but I have no high expectations. Let us know if / how you ever sort out if you do, thanks
I do use my navigation system - my wife's expy doesn't have it, so I use google maps there. Not much disappointment for me with this truck. Over the 10 or so trucks I have had - including one old GMC, a chevy 2500hd, a few super duties and other f150s, this is my keeper truck, I think.
Thread Starter
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Cargo Master
Joined: Mar 2014
Posts: 2,031
Likes: 72
Applied the 3.4.20351downgrade to my sync 3 system during lunch break. All works now. Had done this once before and somehow the system updated itself. Must have left auto update on. Verified it was off today.
Service writer called me this morning and said he and the technician had both came across the TSB themselves yesterday and were getting with the their IT person to try two download the "official" dowgrade thumbdrive from Ford..
Service writer called me this morning and said he and the technician had both came across the TSB themselves yesterday and were getting with the their IT person to try two download the "official" dowgrade thumbdrive from Ford..
Fleet Mechanic
Joined: Jan 2020
Posts: 1,371
Likes: 417
Applied the 3.4.20351downgrade to my sync 3 system during lunch break. All works now. Had done this once before and somehow the system updated itself. Must have left auto update on. Verified it was off today.
Service writer called me this morning and said he and the technician had both came across the TSB themselves yesterday and were getting with the their IT person to try two download the "official" dowgrade thumbdrive from Ford..
Service writer called me this morning and said he and the technician had both came across the TSB themselves yesterday and were getting with the their IT person to try two download the "official" dowgrade thumbdrive from Ford..
Thread Starter
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Cargo Master
Joined: Mar 2014
Posts: 2,031
Likes: 72
Will see. I know I had weather maps and all of the sync sirius apps were good to go on the way to work this morning on my short drive into work.
Posting Guru
Joined: Apr 2003
Posts: 1,089
Likes: 1
From: Michigan
I don't recall if the TSB indicates the auto updates should be turned off, but I did. As pointed out earlier, this is not a fix as much as a patch and the patch is going in reverse on Sync versions.
Will see. I know I had weather maps and all of the sync sirius apps were good to go on the way to work this morning on my short drive into work.
Will see. I know I had weather maps and all of the sync sirius apps were good to go on the way to work this morning on my short drive into work.
Thread Starter
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Cargo Master
Joined: Mar 2014
Posts: 2,031
Likes: 72
I went with the recommendation of 3.4.20351 as opposed to the 3.4.20136 based on the urging of a cyan lab member at that site who has shown a lot more insight into the issue than others, is a fellow Texan, has f150 in his nickname and shows some knowledge.
He helped me fix it once before, but thinking I must have left auto updates on as after about 3 days, it upgraded to current version.
Junior User
Joined: May 2006
Posts: 57
Likes: 2
From: North Georgia
I have this exact same problem on my 2020 Fusion. This happened after the update SiriusXM support is no help. I was able to get the weather to come up one time by sending a refresh. I did a Master Reset which was a pain to get everything reset again. After the master update, all the travel link stuff was there. BUT, the music didn't work. After a couple of hours, the music came backend the travel link features disappeared again.
I use the travel link features a lot. This is such a pain and no-one seems to know anything about how to fix.
Mark
I use the travel link features a lot. This is such a pain and no-one seems to know anything about how to fix.
Mark
Junior User
Joined: May 2006
Posts: 57
Likes: 2
From: North Georgia
Master reset does not fix this problem. The only thing it does Is wast about an hour of your time getting everything set back. I don't understand why Ford does to provide a way to backup and restore your settings. Travel link will work for a while after the master reset but it will get again after a few minutes or hours.
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Junior User
Joined: May 2006
Posts: 57
Likes: 2
From: North Georgia
Your screen looks exactly like mine. So far, nothing I have seen here is a fix. One poster said that Ford found a bad board..,I find it hard to believe all of us would have a bad board after the update.
Thread Starter
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Cargo Master
Joined: Mar 2014
Posts: 2,031
Likes: 72
I have this exact same problem on my 2020 Fusion. This happened after the update SiriusXM support is no help. I was able to get the weather to come up one time by sending a refresh. I did a Master Reset which was a pain to get everything reset again. After the master update, all the travel link stuff was there. BUT, the music didn't work. After a couple of hours, the music came backend the travel link features disappeared again.
I use the travel link features a lot. This is such a pain and no-one seems to know anything about how to fix.
Mark
I use the travel link features a lot. This is such a pain and no-one seems to know anything about how to fix.
Mark
Fleet Mechanic
Joined: Jan 2020
Posts: 1,371
Likes: 417
I just posted on Fords Facebook page asking for a resolution to be pushed through.
Please feel free to add your displeasure as well
https://www.facebook.com/ford/
my post, feel free to add to it facebook.com/ford/posts/10159132319135049
Please feel free to add your displeasure as well
https://www.facebook.com/ford/
my post, feel free to add to it facebook.com/ford/posts/10159132319135049
Junior User
Joined: May 2006
Posts: 57
Likes: 2
From: North Georgia
I just posted on Fords Facebook page asking for a resolution to be pushed through.
Please feel free to add your displeasure as well
https://www.facebook.com/ford/
my post, feel free to add to it facebook.com/ford/posts/10159132319135049
Please feel free to add your displeasure as well
https://www.facebook.com/ford/
my post, feel free to add to it facebook.com/ford/posts/10159132319135049
New User
Joined: Jun 2021
Posts: 1
Likes: 1
Same here
I have been working with XM for a month now same issue. Some days it works others it doesn’t. Refreshed signals don’t work, Master Reset doesn’t work. Very frustrating!!
Thread Starter
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Cargo Master
Joined: Mar 2014
Posts: 2,031
Likes: 72
It has been over a week since I used the Cyan Labs approach to downgrading my sync version to 3.4.20351 on my 2020 F150 and my Sirius travel apps are still working. I will leave my auto updates off.
New User
Joined: Jun 2021
Posts: 1
Likes: 0
From: Cape Cod
Is the Travel-Link in your Explorer still working? Travel Link in my 2021 Explorer stopped working about 2 weeks ago. I contacted sirius did some refreshes talked to their techs and super techs. been to the dealer. Still not working.
It will work for a few restarts after a master reset then back to not working.
Maybe I need to get my APIM (what ever that is) recalibrated.