Notices
2015 - 2020 F150 Discuss the 2015 - 2020 Ford F150
Sponsored by:
Sponsored by:

Travel Link not functioning

Thread Tools
 
Search this Thread
 
Old May 24, 2021 | 07:50 AM
  #16  
msgtord's Avatar
msgtord
Posting Guru
Joined: Jan 2006
Posts: 1,490
Likes: 16
From: Arizona/Texas
Took a short trip to the river with the dogs. Travel link not working again.

Like jetjoe, I use travel link everytime we are on the road. I don't pay for the audio, but I make sure both of our vehicles have travel link.

In 2017, I used the travel link weather map to get us out of hurricane Harvey.
 
Reply
Old May 24, 2021 | 08:12 AM
  #17  
hillcountryflt's Avatar
hillcountryflt
Thread Starter
|
Cargo Master
10 Year Member
Liked
Loved
Community Favorite
Joined: Mar 2014
Posts: 2,031
Likes: 72
Club FTE Gold Member
Originally Posted by msgtord
Took a short trip to the river with the dogs. Travel link not working again.

Like jetjoe, I use travel link everytime we are on the road. I don't pay for the audio, but I make sure both of our vehicles have travel link.

In 2017, I used the travel link weather map to get us out of hurricane Harvey.
You saw how I got it back to working again - I am nearly positive, this ain't a sirius issue but a sync upgrade issue.
but definitely do a master reset prior to attempting any other approaches.
I am pretty comfortable with systems and upgrades - been an IT administrator for about 25 years - but have never updated any of my servers OS/Firmware with anything but OEM.
So i did not jump into the cyanlabs thing without a little research.
The process is pretty slick.
As to reliability of sirius. Been using it 15 or so years in my fords. Early days kind of sucked. The last few years have been pretty good.
 
Reply
Old May 24, 2021 | 09:15 AM
  #18  
jetjoe's Avatar
jetjoe
5th Gear
5 Year Member
Joined: Jul 2018
Posts: 5
Likes: 3
Originally Posted by msgtord
Took a short trip to the river with the dogs. Travel link not working again.

Like jetjoe, I use travel link everytime we are on the road. I don't pay for the audio, but I make sure both of our vehicles have travel link.

In 2017, I used the travel link weather map to get us out of hurricane Harvey.
I wasn't aware Sirius allowed you to purchase just Travelink. That wasn't the case when I subscribed years ago as you had to purchase a music package to get it. I tried. I guess I need to give them a call. I'll do it when I have a couple of hours to sit on hold.

We outran Erma from south Florida. But left early enough to beat the traffic. It was really strange headed north watching all the electrical line trucks moving south. And wondering what we would come back to three weeks later.
 
Reply
Old May 24, 2021 | 03:31 PM
  #19  
hillcountryflt's Avatar
hillcountryflt
Thread Starter
|
Cargo Master
10 Year Member
Liked
Loved
Community Favorite
Joined: Mar 2014
Posts: 2,031
Likes: 72
Club FTE Gold Member
Originally Posted by jetjoe
I wasn't aware Sirius allowed you to purchase just Travelink. That wasn't the case when I subscribed years ago as you had to purchase a music package to get it. I tried. I guess I need to give them a call. I'll do it when I have a couple of hours to sit on hold.

We outran Erma from south Florida. But left early enough to beat the traffic. It was really strange headed north watching all the electrical line trucks moving south. And wondering what we would come back to three weeks later.
Not that I would have used just the travel link, but that is interesting to know.
I will say their support guys have been pretty aggressive in reaching out and working with me. Just got off the phone with them. Suggested that as closely linked as xm and ford are in terms of the entertainment system, it might behoove someone to reach out. No upgrades for my system for a while.
I let my expy update, but it is sans navigation, so no travel link.
 
Reply
Old May 29, 2021 | 07:16 AM
  #20  
hillcountryflt's Avatar
hillcountryflt
Thread Starter
|
Cargo Master
10 Year Member
Liked
Loved
Community Favorite
Joined: Mar 2014
Posts: 2,031
Likes: 72
Club FTE Gold Member
well heck. after a week my travel link quit working. apparently the system somehow upgraded to 3.4.21020. not sure what strategy to try now. take to dealer perhaps.
I had the auto upgrade feature disabled.
 
Reply
Old May 30, 2021 | 10:39 AM
  #21  
msgtord's Avatar
msgtord
Posting Guru
Joined: Jan 2006
Posts: 1,490
Likes: 16
From: Arizona/Texas
Originally Posted by hillcountryflt
well heck. after a week my travel link quit working. apparently the system somehow upgraded to 3.4.21020. not sure what strategy to try now. take to dealer perhaps.
I had the auto upgrade feature disabled.
How long of a drive are you taking? I did figure out that it takes 10 to 15 minutes for mine to come on line. It's a bit of a crap shoot. One day it's online in 2 to 3 miles, then the same trip another day, and nothing. .I've never let it idle that long parked in my driveway.
 
Reply
Old May 30, 2021 | 11:23 AM
  #22  
hillcountryflt's Avatar
hillcountryflt
Thread Starter
|
Cargo Master
10 Year Member
Liked
Loved
Community Favorite
Joined: Mar 2014
Posts: 2,031
Likes: 72
Club FTE Gold Member
Originally Posted by msgtord
How long of a drive are you taking? I did figure out that it takes 10 to 15 minutes for mine to come on line. It's a bit of a crap shoot. One day it's online in 2 to 3 miles, then the same trip another day, and nothing. .I've never let it idle that long parked in my driveway.
I have done 30 or 40 minute rides around town.. have has it come online in a block as well.. Yesterday it came online. Haven't checked today.
 
Reply
Old Jun 7, 2021 | 01:59 PM
  #23  
hillcountryflt's Avatar
hillcountryflt
Thread Starter
|
Cargo Master
10 Year Member
Liked
Loved
Community Favorite
Joined: Mar 2014
Posts: 2,031
Likes: 72
Club FTE Gold Member
Dropped the truck off at the dealership this morning. Service writer called back this afternoon. Says technician detected a bad board/module. Ordered a new one. Might be a few days.
 
Reply
FTE Stories

Ford Trucks for Ford Truck Enthusiasts

story-0

Top 10 Ford Truck Tragedies

 Joe Kucinski
story-1

AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

 Brett Foote
story-2

Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

 Michael S. Palmer
story-3

Ford's 2001 Explorer Sportsman Concept Looks For a New Home

 Verdad Gallardo
story-4

10 Best Ford Truck Engines We Miss the Most!

 Joe Kucinski
story-5

2026 Shelby F-150 Off-Road: Better Than a Raptor R?

 Brett Foote
story-6

2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!

 Michael S. Palmer
story-7

10 Most Surprising 2026 Ford Truck Features!

 Joe Kucinski
story-8

Top 10 Ford Trucks Coming to Mecum Indy 2026

 Brett Foote
story-9

5 Best / 5 Worst Ford Truck Wheels of All Time

 Joe Kucinski
Old Jun 12, 2021 | 09:30 PM
  #24  
rlh68050's Avatar
rlh68050
Posting Guru
Joined: Apr 2003
Posts: 1,089
Likes: 1
From: Michigan
Anyone figure out a solution to this issue? My 21 Expedition is doing the same thing. I have Sync ver 3.4.21020. It just started recently. I know it worked after the last update and then at some point after it stoped.
 
Reply
Old Jun 13, 2021 | 06:25 AM
  #25  
hillcountryflt's Avatar
hillcountryflt
Thread Starter
|
Cargo Master
10 Year Member
Liked
Loved
Community Favorite
Joined: Mar 2014
Posts: 2,031
Likes: 72
Club FTE Gold Member
Dealer said issue with sync module and ordered replacement. that was about 5 days ago. they said the part is in stock at the factory. I will be following up with them next week.
 
Reply
Old Jun 13, 2021 | 10:24 AM
  #26  
Buffewo's Avatar
Buffewo
New User
Joined: Jun 2021
Posts: 1
Likes: 2
Fixed...for now

Took my 2020 Explorer to the dealer. Told them my Sirius Travei Link not working. They found that the APIM was not properly calibrated. Also performed a Sirius update. Has been working fine for a week.
 
Reply
Old Jun 13, 2021 | 03:52 PM
  #27  
JKBrad's Avatar
JKBrad
Moderator
Veteran: Army
20 Year Member
Liked
Loved
Joined: May 2005
Posts: 8,209
Likes: 1,225
From: San Antonio, TX
Club FTE Gold Member
How long is Ford going to continue with the faulty APIMs? It can't be that difficult to remedy the design.
 
Reply
Old Jun 16, 2021 | 07:58 AM
  #28  
hillcountryflt's Avatar
hillcountryflt
Thread Starter
|
Cargo Master
10 Year Member
Liked
Loved
Community Favorite
Joined: Mar 2014
Posts: 2,031
Likes: 72
Club FTE Gold Member
Got the truck back from the dealer yesterday after them replacing some sirius related module. Looked good for about 4 starts and no longer appears to be working.
 
Reply
Old Jun 16, 2021 | 12:10 PM
  #29  
hillcountryflt's Avatar
hillcountryflt
Thread Starter
|
Cargo Master
10 Year Member
Liked
Loved
Community Favorite
Joined: Mar 2014
Posts: 2,031
Likes: 72
Club FTE Gold Member
Post

Seems there may be a Ford resolution for our problem here - TSB 21-2150.
This technical service bulletin appears to address our issue right on the nose in addition to a few more.

 
Attached Images
File Type: pdf
TSB 21-2150.pdf (1.42 MB, 1140 views)
Reply
Old Jun 16, 2021 | 05:10 PM
  #30  
SpencerPJ's Avatar
SpencerPJ
Fleet Mechanic
5 Year Member
Community Favorite
Joined: Jan 2020
Posts: 1,363
Likes: 410
Originally Posted by hillcountryflt
Got the truck back from the dealer yesterday after them replacing some sirius related module. Looked good for about 4 starts and no longer appears to be working.
Ya, that's my fear, a waste of time. I'm hopeful they will find a solution and dump it through the automatic updates. Hopeful, but low expectations. Actually disappointed I paid $500 when I ordered my truck and included Navi, I only will use Google Maps, and only like the travel link to show traffic on my daily driving. That is now gone (hopefully temporary) but I have no high expectations. Let us know if / how you ever sort out if you do, thanks
 
Reply



All times are GMT -5. The time now is 12:22 AM.

story-0
Top 10 Ford Truck Tragedies

Slideshow: Top 10 Ford truck tragedies.

By Joe Kucinski | 2026-05-18 19:34:33


VIEW MORE
story-1
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make

And it might be even better than that.

By Brett Foote | 2026-05-18 19:26:42


VIEW MORE
story-2
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!

Slideshow: Does lowering an F-150 Lobo RUIN the ride quality?

By Michael S. Palmer | 2026-05-18 19:20:37


VIEW MORE
story-3
Ford's 2001 Explorer Sportsman Concept Looks For a New Home

Slideshow: Ford's bizarre fishing-themed Explorer concept has resurfaced after spending decades largely forgotten.

By Verdad Gallardo | 2026-05-12 18:07:46


VIEW MORE
story-4
10 Best Ford Truck Engines We Miss the Most!

Slideshow: The 10 best Ford truck engines we miss the most.

By Joe Kucinski | 2026-05-12 13:09:47


VIEW MORE
story-5
2026 Shelby F-150 Off-Road: Better Than a Raptor R?

Slideshow: first look at the 810 hp 2026 Shelby F-150 Off-Road!

By Brett Foote | 2026-05-12 12:50:07


VIEW MORE
story-6
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!

Slideshow: Everything You Need to Know about the 2027 Super Duty Carhartt Package!

By Michael S. Palmer | 2026-05-07 17:51:06


VIEW MORE
story-7
10 Most Surprising 2026 Ford Truck Features!

Slideshow: 10 most surprising Ford truck options/features in 2026.

By Joe Kucinski | 2026-05-05 11:17:22


VIEW MORE
story-8
Top 10 Ford Trucks Coming to Mecum Indy 2026

Slideshow: Here are the top 10 Fords coming to Mecum Indy 2026.

By Brett Foote | 2026-05-04 13:49:49


VIEW MORE
story-9
5 Best / 5 Worst Ford Truck Wheels of All Time

Slideshow: The 5 best and 5 worst Ford truck wheels of all time

By Joe Kucinski | 2026-04-29 16:49:01


VIEW MORE