Recall 20E07
New User
Joined: Nov 2017
Posts: 13
Likes: 0
From: California �ᘶ
I just got off the phone with their tech support. Excellent EXCELLENT tech support. They aren't going out of business. I'm fact I read the guy your comment about that and he explained that just recently they had to put their foot down on taking calls on tech support for older model devices. Takes up a lot of room in their database and lots of training on newer employees to keep up on older models.
But to answer the question about why the truck won't take a pre loaded tune after the PCM update, they will be updating their tunes to work with this new update. He was able to load a custom tune file that was basically just a stock file which told him it is still tunable with what they have, but that they needed to update some stuff on their end and then send it out to us in an update.
I should be hearing back from them when that happens.
But to answer the question about why the truck won't take a pre loaded tune after the PCM update, they will be updating their tunes to work with this new update. He was able to load a custom tune file that was basically just a stock file which told him it is still tunable with what they have, but that they needed to update some stuff on their end and then send it out to us in an update.
I should be hearing back from them when that happens.
Nice brother, way to get hold of them. I sent a message last week before I posted here, and when I didn’t hear back from them I started assuming. I plugged in for updates and there were a cpl, but when I tried to upload tune to my truck, I’d didn’t recognize anything.
not supposed to have this thing where I live, not sure if I should call them direct or not.
Ur the man for diggin in tho!!!
Lead Driver
Joined: Dec 2020
Posts: 8,635
Likes: 2,430
Well, I had heard rumor that Ford put a hold on performing this recall but when I asked my service advisor this morning he did not verify that. In fact they just performed the recall on my 2019 recently. If not yesterday then it was last Thursday.
Sure enough I found this......
Sure enough I found this......
New User
Joined: Sep 2020
Posts: 4
Likes: 1
I just took my 2017 F250 in Wednesday and on the paperwork I got back it showed that this PCM update was completed. My truck is deleted and tuned. I went ahead and loaded my tune again yesterday when I got the truck back and it loaded just fine. I’m running the EZLYNK with Proven Tunes. I wonder why they still did the update after that video clearly says to stop doing it. Geez lol
Lead Driver
Joined: Dec 2020
Posts: 8,635
Likes: 2,430
New User
Joined: Jul 2021
Posts: 4
Likes: 1
Greetings,
I am new to the forum and hope I do not cover material that has been discussed. I recieved the update program on April 5 of this year and my milage went from 17.5 to 7.5. The truck had thrown a code in Indiana and so the ford shop there, loaded the new program 20E07 and did what they called "reset the parameters". They also did a manual re-gen and sent me on my way back home to NV. When I seen the milage drop I took the truck to the local Ford dealer. They said they could not reset the old programming back to stock and had to wait fro Ford to revamp the recall. This did not speak to the "reset parameter" from the original service ticket in IN. Does anyone have an idea if these parameters could be part of my problem? This milage has cost me over $500 so far and this is getting annoying. The truck appear to run ok otherwise. With that bad of fuel milage, you would think I would be blowing black smoke.
Thanks for your help.
Shady
I am new to the forum and hope I do not cover material that has been discussed. I recieved the update program on April 5 of this year and my milage went from 17.5 to 7.5. The truck had thrown a code in Indiana and so the ford shop there, loaded the new program 20E07 and did what they called "reset the parameters". They also did a manual re-gen and sent me on my way back home to NV. When I seen the milage drop I took the truck to the local Ford dealer. They said they could not reset the old programming back to stock and had to wait fro Ford to revamp the recall. This did not speak to the "reset parameter" from the original service ticket in IN. Does anyone have an idea if these parameters could be part of my problem? This milage has cost me over $500 so far and this is getting annoying. The truck appear to run ok otherwise. With that bad of fuel milage, you would think I would be blowing black smoke.
Thanks for your help.
Shady
Lead Driver
Joined: Dec 2020
Posts: 8,635
Likes: 2,430
Haha, I would if I knew it was an update (fix) to the last. There was a post in another thread that had me thinking this new one might be unrelated to the last.
https://www.ford-trucks.com/forums/1...all-21e14.html
https://www.ford-trucks.com/forums/1...all-21e14.html
FTE Stories
Ford Trucks for Ford Truck Enthusiasts
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make
Brett Foote
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!
Michael S. Palmer
Ford's 2001 Explorer Sportsman Concept Looks For a New Home
Verdad Gallardo
10 Best Ford Truck Engines We Miss the Most!
Joe Kucinski
2026 Shelby F-150 Off-Road: Better Than a Raptor R?
Brett Foote
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!
Michael S. Palmer
10 Most Surprising 2026 Ford Truck Features!
Joe Kucinski
Top 10 Ford Trucks Coming to Mecum Indy 2026
Brett Foote
5 Best / 5 Worst Ford Truck Wheels of All Time
Joe Kucinski
New User
Joined: Oct 2021
Posts: 2
Likes: 0
I made the mistake of letting the dealer do this.
Big mistake and lesson learned, the throttle response is totally different and needs to be pushed further to get a response. Feels like it have to force a lockdown to get the response I used to have. Prior to this the truck responded with the pedal. I am trying to get the dealer to set it back.
Big mistake and lesson learned, the throttle response is totally different and needs to be pushed further to get a response. Feels like it have to force a lockdown to get the response I used to have. Prior to this the truck responded with the pedal. I am trying to get the dealer to set it back.
Lead Driver
Joined: Dec 2020
Posts: 8,635
Likes: 2,430
I made the mistake of letting the dealer do this.
Big mistake and lesson learned, the throttle response is totally different and needs to be pushed further to get a response. Feels like it have to force a lockdown to get the response I used to have. Prior to this the truck responded with the pedal. I am trying to get the dealer to set it back.
Big mistake and lesson learned, the throttle response is totally different and needs to be pushed further to get a response. Feels like it have to force a lockdown to get the response I used to have. Prior to this the truck responded with the pedal. I am trying to get the dealer to set it back.
Lead Driver
Joined: Dec 2020
Posts: 8,635
Likes: 2,430
Unfortunately I don't think there is another program for you then. Those who had the 20E07 done before July 3rd are getting the 21E14, but those who got it after July 3rd are supposed to be good to go. The dealers don't have a way of reversing the program, or at least that's what they say. The response myself and some others have recieved is to wait for the next reprogram.
I'm thinking the program you recieved is the 21E14.
I'm thinking the program you recieved is the 21E14.
Super Moderator
Joined: Aug 2008
Posts: 37,375
Likes: 1,860
From: Frederick, MD
tell him No if you don't want it.
Cross-Country
Joined: Oct 2007
Posts: 83
Likes: 8
From: Detroit