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Anyone's Sync keep dropping Bluetooth?

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Old Mar 17, 2021 | 07:18 PM
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Anyone's Sync keep dropping Bluetooth?

My truck keeps dropping my bluetooth signal and then reconnects. Its at random times, cant put any sense into it. Also when I get out of the truck and get back in from say shopping, the truck picks up BT but then pauses and I have to touch the screen to hit the play button so it starts again.. Any idea why?
 
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Old Mar 17, 2021 | 08:41 PM
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Did you do a reset? Search for it. I think you hold the power and fast forward buttons at the same time or something like that.
 
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Old Mar 17, 2021 | 10:40 PM
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Originally Posted by MrOneEyedBoh
My truck keeps dropping my bluetooth signal and then reconnects. Its at random times, cant put any sense into it. Also when I get out of the truck and get back in from say shopping, the truck picks up BT but then pauses and I have to touch the screen to hit the play button so it starts again.. Any idea why?
What version are you running ?

ZooDad
 
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Old Mar 18, 2021 | 03:45 AM
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Originally Posted by ZooDad
What version are you running ?

ZooDad
I'm running the factory sync, 3.0 I guess. I didn't do the upgrade yet. Does it fix that issue I'm having?
 
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Old Mar 18, 2021 | 09:18 AM
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Originally Posted by MrOneEyedBoh
I'm running the factory sync, 3.0 I guess. I didn't do the upgrade yet. Does it fix that issue I'm having?
Inwould first check which version (build) you are running
3.0.*****

Ultimately your call if you want to jump to the 3.4 upgrade. I have done several with no ill effects. I am currently running 3.4.20581. I have no Bluetooth issues on iOS 14.5 beta 4 iPhone 12

ZooDad
 
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Old Mar 18, 2021 | 10:08 AM
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Originally Posted by ZooDad
Inwould first check which version (build) you are running
3.0.*****

Ultimately your call if you want to jump to the 3.4 upgrade. I have done several with no ill effects. I am currently running 3.4.20581. I have no Bluetooth issues on iOS 14.5 beta 4 iPhone 12

ZooDad
Ok cool I'd you don't mind me asking, why does it matter what version I'm running? I haven't done the upgrade so it's whatever is stock. Unless there are some updates for my truck I don't know about
 
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Old Mar 18, 2021 | 11:03 AM
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Originally Posted by MrOneEyedBoh
Ok cool I'd you don't mind me asking, why does it matter what version I'm running? I haven't done the upgrade so it's whatever is stock. Unless there are some updates for my truck I don't know about
There is most likely an update for your factory build version. Unfortunately Ford is not forthcoming on release notes but one could presume there are improvements in the package that may include Bluetooth issues. Just my $.02.

ZooDad
 
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Old Mar 18, 2021 | 04:58 PM
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Originally Posted by ZooDad
There is most likely an update for your factory build version. Unfortunately Ford is not forthcoming on release notes but one could presume there are improvements in the package that may include Bluetooth issues. Just my $.02.

ZooDad
I did find a factory update for the Sync. Im going to run it tomorrow or so since it says its going to take 30 mins or so. I'll see what happens.
 
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Old Mar 18, 2021 | 06:56 PM
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Originally Posted by MrOneEyedBoh
I did find a factory update for the Sync. Im going to run it tomorrow or so since it says its going to take 30 mins or so. I'll see what happens.
The latest version number I found was 3.0.20204. Just for info

ZooDad
 
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