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Sync screen will not turn on?

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Old Nov 23, 2020 | 08:30 PM
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Boatdude60's Avatar
Boatdude60
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Sync screen will not turn on?

My 2017 F350 platinum sync 3 screen froze and then went off on the why home today. Cant get screen to turn on. I tried the power+Forward button reset, but nothing happens. Any ideas?
 
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Old Nov 23, 2020 | 10:28 PM
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GABAR
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Originally Posted by Boatdude60
My 2017 F350 platinum sync 3 screen froze and then went off on the why home today. Cant get screen to turn on. I tried the power+Forward button reset, but nothing happens. Any ideas?
Well, since you can’t get in the SYNC 3 settings to do a Master Reset, your only option is to disconnect the battery for 15-30 minutes.

This might help to reboot the SYNC system and return it to factory default.

If this doesn’t work, you might have to take a trip to your dealer because the APIM might have died.

 
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