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Keystone Bullet problem

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Old Jan 26, 2020 | 03:41 PM
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Unhappy Keystone Bullet problem

Took my 2018 Bullet to the dealer for what I suspected was a wet floor. Dealer found four spots that were saturated. It's going back to the factory for a new floor. My dealer sent two back last week for same problem. Has anyone here had a travel trailer go back to the factory?
 
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Old Jan 26, 2020 | 04:58 PM
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Not me. I have heard to tell them everything that needs to be repaired and the factory will do it while it is there.

Where is the water coming from?
 
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Old Jan 26, 2020 | 06:17 PM
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Water is coming in thru both storage door,entry door and one window. Many others have same problem. Keystone transports them.to factory, haven't heard of anyone returning .
 
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Old Jan 27, 2020 | 10:54 AM
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The factory will do a much better job the any dealership could. Good time to get it now before camping season comes.
 
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Old Jan 28, 2020 | 01:11 AM
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I've heard of the leaks with several brands, and the ones that don't ship back to the factory are almost always the ones that has the owner posting that it has been in the shop for months etc.

My suggestion: Require that the factory actually water-test it after repair, then require the dealer also water test it when it returns before you take delivery. Then take it immediately home and water test it yourself.
 
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Old Jan 29, 2020 | 06:45 PM
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Keystone has problems, especially from roof leaks. Their seals disentegrate only after a few years. Also, most TT companies are only putting in minimal weight axles and leafs and Keystone is the worst. I had a collapsed leaf only after three years and only put in about 3/4 of the weight rating for cargo.
 
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Old Feb 1, 2020 | 05:25 PM
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Factory called yesterday,they will transport it back in two weeks. From what others have experienced looks like I will get it back in three or four months.
 
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Old Feb 4, 2020 | 12:31 AM
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Originally Posted by SnowPlowDriver
Factory called yesterday,they will transport it back in two weeks. From what others have experienced looks like I will get it back in three or four months.
I'd bug them until you're on a first-name basis, then keep bugging them until you're on a Mr./Ms. basis again . . . unless you don't want to use it until June. And that's banking on it actually being fixed.
 
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Old Feb 6, 2020 | 04:51 PM
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Exclamation

Originally Posted by SnowPlowDriver
Factory called yesterday,they will transport it back in two weeks. From what others have experienced looks like I will get it back in three or four months.
Three to four months? It may be time to chat with an attorney:

Is Your New Motorhome a Lemon? Stern Law, PLLC Explains New RV Lemon Law

HTH,
Jim / crewzer

 
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