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Speaking of door tags- has anyone ordered a replacement tag from Marti before? I ordered mine back in the first week of October, called them twice to check on it and got the same story both times- that it's marked urgent and top of the work list. Just wondering if I'm the only fool.
I got one about the time that thread was posted. I don't remember the shipping being quick by any means but I'm sure it was less than a month. The quality of mine is the same as the one pictured in that thread, looks great except the "1" punch must be new because its heavier than the rest. That's a big name operation, I'm sure they're going to get it to you.
I'm sure they will eventually too. I ordered it on the 3rd of October though so it's been almost double of the expected wait time they quote of 6-8 weeks.
I'm sure they will eventually too. I ordered it on the 3rd of October though so it's been almost double of the expected wait time they quote of 6-8 weeks.
Kevin and his wife are good folks, but it sounds like they could use another reminder of your pending order..
Well, it's been 2 more weeks and 1 phone message left. Still nothing. I'm at a loss what to do about this. I have a tag for my truck it's just 55 years old and beat up. I couldn't care less about the money, it's the principle at this point.
Nope not just you. I couldn't get the site to load either. I have potential resolution now anyway. I hate to do it but I got "squeeky" on their Facebook page about the delayed service and not returning calls. Hour and a half later- I get a call saying the plate is stamped but they can't ship it out today. We'll see if it comes in. Afterward I fully intend on taking down my comment on their FB in hopes that this deal is an anomaly.
Speaking of door tags- has anyone ordered a replacement tag from Marti before? I ordered mine back in the first week of October, called them twice to check on it and got the same story both times- that it's marked urgent and top of the work list. Just wondering if I'm the only fool.
Finally got my new plate last night. Ordered on 3 October 2019, 6-8 weeks normal wait time. I called and left a message for the third time last week then posted on their Facebook page and that's what got a response finally. Once Shelli Marti called me explaining their story, I took the comment down. I just understand why I couldn't get an explanation when I spoke to an employee of theirs back in December. Anyway, maybe next time will be better service.