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Dec 11, 2019 | 12:17 PM

moterbiker

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From: Raleigh NC

Owner.ford.com

I bought a truck, signed up for Fordpass so i can remote start my truck among other things, I can't seem to log into owner.ford.com, tried resets and everything, any ideas?

Dec 11, 2019 | 12:25 PM

David1986

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Did you try to delete the APP and reinstall it?

Dec 11, 2019 | 12:26 PM

moterbiker

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From: Raleigh NC

The phone works fine to control the truck, I can't get to the website though. Isn't that where you log maintenance and things?

Dec 11, 2019 | 12:30 PM

redford

FTE Leadership Emeritus

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From: Stephensville WI

It seems to be working OK for me. The website isn't the issue.

Dec 11, 2019 | 12:44 PM

moterbiker

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From: Raleigh NC

OK, thanks

Dec 11, 2019 | 12:46 PM

moterbiker

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From: Raleigh NC

And I just figured out it isn't working in Chrome on this machine

Dec 11, 2019 | 12:57 PM

Wildweasle86

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Put in call to Ford.

Quote:

Originally Posted by moterbiker

And I just figured out it isn't working in Chrome on this machine

I have tried for several days with three different browsers to download the sync update and the site is a mess. I registered a complaint with Ford at their toll free number (since chat service on the web was also inop.). They said wait 48 hours to try again. I've heard that one before!

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Dec 11, 2019 | 02:38 PM

BC2019F250

More Turbo

Joined: Sep 2019

Posts: 579

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From: Southwest Michigan

When trying to access it using Chrome I get no where, but if I try Safari it works 2/3 of the time. It also keeps telling me there is a Sync update but it's the same one I installed in early October and confirmed the install on the owner site.

It's very frustrating!