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Lost SYNC Navigation Commands

Old Nov 12, 2019 | 04:15 PM
  #1  
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Lost SYNC Navigation Commands

Hi

I’ve noticed after installing the latest map update that SYNC will no longer take navigation commands, nor will it list them on the onscreen prompts. I also installed the latest SYNC update that came out recently and that didn’t help. I’m pretty sure this worked before any updates. I have a 2018 F350 with the ultimate package... has anyone else noticed this?

thx
 
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Old Nov 12, 2019 | 05:58 PM
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Can you post a photo of your APIM IVSU numbers.
You get to that from diagnostic screen
eject + seek (skip speaker test) > APIM Diagnostics > IVSU software versions
There may be more than 1 screen.

I can send you a link for the install package if your voice package is not installed.

ZooDad
 

Last edited by ZooDad; Nov 12, 2019 at 06:37 PM. Reason: add info
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Old Nov 13, 2019 | 03:48 PM
  #3  
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From: GA
Originally Posted by leejk
Hi

I’ve noticed after installing the latest map update that SYNC will no longer take navigation commands, nor will it list them on the onscreen prompts. I also installed the latest SYNC update that came out recently and that didn’t help. I’m pretty sure this worked before any updates. I have a 2018 F350 with the ultimate package... has anyone else noticed this?

thx
Have you tried a soft reboot or master reset of the SYNC system?

Doing one of these might clear up your problem.
 
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Old Nov 15, 2019 | 04:50 PM
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The master reset fixed it.

also good find on the diagnostics screen; didn’t know about that one.

thanks!
 
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Old Nov 15, 2019 | 05:21 PM
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As far as I'm concerned SYNC voice commands suck for navigation. If I don't type the address in you can forget it. I live in the Los Angeles area and when I do voice it wants give me choices is some other state. My iPhone gets voice commands for navigation correct 99% of the time. I only order it on my 2020 for the traffic and long road trips.
 
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Old Nov 16, 2019 | 04:52 PM
  #6  
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From: GA
Originally Posted by 67_4_ME
As far as I'm concerned SYNC voice commands suck for navigation. If I don't type the address in you can forget it. I live in the Los Angeles area and when I do voice it wants give me choices is some other state. My iPhone gets voice commands for navigation correct 99% of the time. I only order it on my 2020 for the traffic and long road trips.
The voice command on SYNC 3 is definitely not on the same level as iOS and maybe even Android.
Hopefully for some but not all 2020 Ford vehicle owners, perhaps SYNC 4 will have improved voice commands.
 
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