Sync Apple Itouch Issue
Thread Starter
|
Junior User
Joined: Nov 2011
Posts: 65
Likes: 0
Sync Apple Itouch Issue
My Itouch is hooked up via usb jack on the dash. 2012 F250 Lariat FX4 with Sync and Nav. For 8 months it worked fine even with voice commands. Lately it's trying to "index" the itouch and wouldn't play for over 3 weeks. I unplugged and replugged USB. I did a master reset. Nothing. Left unpluggd for 2 weeks and it worked last night. However, when you stop truck and come back later, Itouch does not start back up where it left off. Just says "unplayable media file" But you can manually choose a playlist from the nav screen and it plays. Voice commands are now "not available" for this device.
Any clues to fix?
Any clues to fix?
Official Ford Rep
Joined: Jul 2013
Posts: 474
Likes: 0
My Itouch is hooked up via usb jack on the dash. 2012 F250 Lariat FX4 with Sync and Nav. For 8 months it worked fine even with voice commands. Lately it's trying to "index" the itouch and wouldn't play for over 3 weeks. I unplugged and replugged USB. I did a master reset. Nothing. Left unpluggd for 2 weeks and it worked last night. However, when you stop truck and come back later, Itouch does not start back up where it left off. Just says "unplayable media file" But you can manually choose a playlist from the nav screen and it plays. Voice commands are now "not available" for this device.
Any clues to fix?
Any clues to fix?
Has the system exhibited any erratic behavior when using a different feature? My first suggestion would be to place a few song files on a blank USB thumb drive, then connect it with SYNC. This way there isn't much hardware or any firmware for SYNC to contend with, which is useful when troubleshooting USB-related issues. See if the system is able to play music a bit more reliably from the thumb drive and that would be a good indication of where the issue might be.
Antonio
Official Ford Rep
Joined: Jul 2013
Posts: 474
Likes: 0
A simple step to take to improve overall functionality would be to soft reset your iPod: How to reset iPod
The above will address most connection hiccups without doing anything major. In regards to your second statement, do you mean to say that you would prefer to play music on your iPhone via USB, as opposed to using Bluetooth? Please clarify.
Antonio
Cargo Master
Joined: Aug 2010
Posts: 3,220
Likes: 62
Hi porthole,
A simple step to take to improve overall functionality would be to soft reset your iPod: How to reset iPod
The above will address most connection hiccups without doing anything major. In regards to your second statement, do you mean to say that you would prefer to play music on your iPhone via USB, as opposed to using Bluetooth? Please clarify.
Antonio
A simple step to take to improve overall functionality would be to soft reset your iPod: How to reset iPod
The above will address most connection hiccups without doing anything major. In regards to your second statement, do you mean to say that you would prefer to play music on your iPhone via USB, as opposed to using Bluetooth? Please clarify.
Antonio
As to the phone, I would prefer it only connect via BT for the phone. I do not need or want to he phone to automatically start playing music every time the phone syncs.
Even though I am only listening to the radio, the phone will start the music player ever time I start the truck.
My iPod has all of my music on the pod.
My iPhone has the music synced with iCLoud, which means I either need a wifi connection or I am using data to stream the music.
Trending Topics
Official Ford Rep
Joined: Jul 2013
Posts: 474
Likes: 0
My iPod is buried up under the dash, not easy to get to. Resetting though in the past did not help.
As to the phone, I would prefer it only connect via BT for the phone. I do not need or want to he phone to automatically start playing music every time the phone syncs.
Even though I am only listening to the radio, the phone will start the music player ever time I start the truck.
My iPod has all of my music on the pod.
My iPhone has the music synced with iCLoud, which means I either need a wifi connection or I am using data to stream the music.
As to the phone, I would prefer it only connect via BT for the phone. I do not need or want to he phone to automatically start playing music every time the phone syncs.
Even though I am only listening to the radio, the phone will start the music player ever time I start the truck.
My iPod has all of my music on the pod.
My iPhone has the music synced with iCLoud, which means I either need a wifi connection or I am using data to stream the music.
Would you be opposed to PM'ing your VIN? I'd like to look into this a littler deeper. Do you recall the last time your SYNC software was updated?
Antonio
FTE Stories
Ford Trucks for Ford Truck Enthusiasts
10 Best Ford Truck Engines We Miss the Most!
Joe Kucinski
2026 Shelby F-150 Off-Road: Better Than a Raptor R?
Brett Foote
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!
Michael S. Palmer
10 Most Surprising 2026 Ford Truck Features!
Joe Kucinski
Top 10 Ford Trucks Coming to Mecum Indy 2026
Brett Foote
5 Best / 5 Worst Ford Truck Wheels of All Time
Joe Kucinski
Ford Super Duty: 5 Things Owners LOVE, 5 Things They LOATHE!
Joe Kucinski
Every 2026 Ford Truck Engine RANKED from WORST to FIRST!
Michael S. Palmer
The Best F-150 Deal of Every Trim Level (XL through Raptor)
Joe Kucinski
Tuned
Joined: Jun 2013
Posts: 344
Likes: 5
From: North Shore MA
My iPod is buried up under the dash, not easy to get to. Resetting though in the past did not help.
As to the phone, I would prefer it only connect via BT for the phone. I do not need or want to he phone to automatically start playing music every time the phone syncs.
Even though I am only listening to the radio, the phone will start the music player ever time I start the truck.
My iPod has all of my music on the pod.
My iPhone has the music synced with iCLoud, which means I either need a wifi connection or I am using data to stream the music.
As to the phone, I would prefer it only connect via BT for the phone. I do not need or want to he phone to automatically start playing music every time the phone syncs.
Even though I am only listening to the radio, the phone will start the music player ever time I start the truck.
My iPod has all of my music on the pod.
My iPhone has the music synced with iCLoud, which means I either need a wifi connection or I am using data to stream the music.
Cargo Master
Joined: Aug 2010
Posts: 3,220
Likes: 62
Have not had any success trying to update the software, in either my truck or my Wife's Lincoln MKX.
Have tried two brand new USB sticks, one dedicated for each vehicle.
Mentioned it to the dealer one time and all they wanted to do was the $200 GPS update.
And as to that GPS update - way - way overpriced. I will never spend that kind of money for what amounts to mostly POI updates.
Thanks in advance,
Duane
Official Ford Rep
Joined: Jul 2013
Posts: 474
Likes: 0
VIN PM'd
Have not had any success trying to update the software, in either my truck or my Wife's Lincoln MKX.
Have tried two brand new USB sticks, one dedicated for each vehicle.
Mentioned it to the dealer one time and all they wanted to do was the $200 GPS update.
And as to that GPS update - way - way overpriced. I will never spend that kind of money for what amounts to mostly POI updates.
Thanks in advance,
Duane
Have not had any success trying to update the software, in either my truck or my Wife's Lincoln MKX.
Have tried two brand new USB sticks, one dedicated for each vehicle.
Mentioned it to the dealer one time and all they wanted to do was the $200 GPS update.
And as to that GPS update - way - way overpriced. I will never spend that kind of money for what amounts to mostly POI updates.
Thanks in advance,
Duane
You posted your information on our profile wall, where it has been received. Your VIN is considered Personally Identifiable Information (PII) though, so we don't want that to be put anywhere public if we can help it. I've requested the post be removed, in case you aren't able to delete it yourself. Just wanted to give you a heads up!
Your VIN revealed that there may be a software update solution available, but your dealership would need to determine if this can be applied. Software updates include an overall functional improvement to system capabilities, so it's important to verify that there aren't any more recent versions available when encountering any hiccups or glitches. We would have to verify that the system software is in its best form before the root issue can be effectively determined.
Antonio
Thread
Thread Starter
Forum
Replies
Last Post
steveg_nh
Ford In-Vehicle Tech
3
Apr 8, 2015 08:09 AM