Clock spring issue
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Cross-Country
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Clock spring issue
So after researching I’ve determined that I have a bad clock spring. My issue now is finding the correct replacement. The part number is 2C7Z-14A664-AC. No luck finding this part anywhere online. My 03 Excursion is an Eddie Bauer trim with all options including the factory dvd player. I’ve contacted Dorman who makes this aftermarket clock spring for Excursion and they know this is an issue. What can I do to modify one to work on my Excursion? The white plug is a 6 pin and the gray plug is a 7 pin. Anyone else had this issue in finding a correct clock spring for their Excursion??
Laughing Gas
Joined: May 2011
Posts: 855
Likes: 40
From: SoCal
I've been there and done this. I ordered mine from Tasca Parts. I have a 2002 Limited, and the Dorman part won't work. The Dorman part is made for trucks that don't have all the extra controls in the steering wheel. I'll try and find my ordering history.
Laughing Gas
Joined: May 2011
Posts: 855
Likes: 40
From: SoCal
So after researching I’ve determined that I have a bad clock spring. My issue now is finding the correct replacement. The part number is 2C7Z-14A664-AC. No luck finding this part anywhere online. My 03 Excursion is an Eddie Bauer trim with all options including the factory dvd player. I’ve contacted Dorman who makes this aftermarket clock spring for Excursion and they know this is an issue. What can I do to modify one to work on my Excursion? The white plug is a 6 pin and the gray plug is a 7 pin. Anyone else had this issue in finding a correct clock spring for their Excursion??
Clock Spring
$306.67
1
$306.67
$306.67
Shipping (UPS - Ground):
$24.47
Total:
$331.14
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Cross-Country
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Thanks blueovl….When I googled the part number Tasca came up but unfortunately the part is discontinued. Every Ford dealership out there shows the same issue. My thought is.... Can a modification be done on a new part to get everything working except for maybe the dvd player? I can always do that manually. I may have to resort to getting a used clock spring but will probably have the same issue of finding the correct one. Has anyone else had this issue ?
Laughing Gas
Joined: May 2011
Posts: 855
Likes: 40
From: SoCal
Thanks blueovl….When I googled the part number Tasca came up but unfortunately the part is discontinued. Every Ford dealership out there shows the same issue. My thought is.... Can a modification be done on a new part to get everything working except for maybe the dvd player? I can always do that manually. I may have to resort to getting a used clock spring but will probably have the same issue of finding the correct one. Has anyone else had this issue ?
Mountain Pass
Joined: Mar 2013
Posts: 201
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From: Long Island, NY
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Cross-Country
Joined: Nov 2006
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Contacted Tasca by phone today, was only a 20 minute wait, and as I feared the part is discontinued!! Has anyone out there had an issue with the clock spring on their Excursion?? I find it so hard to believe that no one has the correct part. Forman, the after market supplier does not have the part. So now I’m off to the used part market to see what I can find. I would much rather be putting new in! If anyone has a solution out there that I may not have thought about I’m welcome to any suggestions.
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Mountain Pass
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Laughing Gas
Joined: May 2011
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From: SoCal
Mountain Pass
Joined: Mar 2013
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From: Long Island, NY
It's the same part number that you had on your order from Tasca. So whatever you got, this is probably the same.
More Turbo
Joined: Dec 2009
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So after researching I’ve determined that I have a bad clock spring. My issue now is finding the correct replacement. The part number is 2C7Z-14A664-AC. No luck finding this part anywhere online. My 03 Excursion is an Eddie Bauer trim with all options including the factory dvd player. I’ve contacted Dorman who makes this aftermarket clock spring for Excursion and they know this is an issue. What can I do to modify one to work on my Excursion? The white plug is a 6 pin and the gray plug is a 7 pin. Anyone else had this issue in finding a correct clock spring for their Excursion??
Kyle
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Cross-Country
Joined: Nov 2006
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Thank you All for your help. I haven’t contacted that Ford dealer but will in the morning. It’s amazing how difficult it’s been to find this part. Especially when it controls so many things from your horn,airbag, HVAC, cruise, radio. I will let you all know if that dealer does indeed have it.
Cargo Master
Joined: Nov 2017
Posts: 3,106
Likes: 540
From: Rock Hill, SC
What exactly is your failure leading you to the clock spring as the issue? Do you have inop buttons?
As you know it's a ribbon connector, and you may have a break in one of either end pivot points, which eventually happens cause they see the most stress, the overall coil "spring" just expands and contracts slightly when turning the wheel. If you find a split, or crack at a stress point, it can be fixed if you know how, with a pencil soldering gun, and patience. Best to get your new one if you can, then save the original one for down the road.
As you know it's a ribbon connector, and you may have a break in one of either end pivot points, which eventually happens cause they see the most stress, the overall coil "spring" just expands and contracts slightly when turning the wheel. If you find a split, or crack at a stress point, it can be fixed if you know how, with a pencil soldering gun, and patience. Best to get your new one if you can, then save the original one for down the road.
Thread Starter
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Cross-Country
Joined: Nov 2006
Posts: 63
Likes: 0
What exactly is your failure leading you to the clock spring as the issue? Do you have inop buttons?
As you know it's a ribbon connector, and you may have a break in one of either end pivot points, which eventually happens cause they see the most stress, the overall coil "spring" just expands and contracts slightly when turning the wheel. If you find a split, or crack at a stress point, it can be fixed if you know how, with a pencil soldering gun, and patience. Best to get your new one if you can, then save the original one for down the road.
As you know it's a ribbon connector, and you may have a break in one of either end pivot points, which eventually happens cause they see the most stress, the overall coil "spring" just expands and contracts slightly when turning the wheel. If you find a split, or crack at a stress point, it can be fixed if you know how, with a pencil soldering gun, and patience. Best to get your new one if you can, then save the original one for down the road.
Laughing Gas
Joined: May 2011
Posts: 855
Likes: 40
From: SoCal