Notices
2017 - 2022 Super Duty The 2017-2022 Ford F250, F350, F450, F550 & F600 Super Duty Pickup and Chassis Cab
Sponsored by:
Sponsored by: CARiD

Sync3 , Android Auto, incoming calls problem

Thread Tools
 
Search this Thread
 
Old Apr 30, 2019 | 09:24 AM
  #1  
sdetweil's Avatar
sdetweil
Thread Starter
|
Hotshot
25 Year Member
Photogenic
Photoriffic
Shutterbug
Joined: Nov 2000
Posts: 11,591
Likes: 14
From: Pflugerville, tx
Club FTE Silver Member

Sync3 , Android Auto, incoming calls problem

i have a 2018 F350, Sync 3.

when wire connected to truck, and Android Auto is running, an incoming call is connected, but I can't hear them, and they can't hear me.
if I MAKE the call, all is ok.
if I disconnect the cable, all is ok..

i have not found a way to recover the call while in progress.. unplug, but nothing changes.. phone says its on handset (or i can change to speaker) but no change

doesn't look like its on Do Not disturb, or Privacy mode.

anyone else experience this?
 
Reply
Old Apr 30, 2019 | 09:36 AM
  #2  
Wyldfire's Avatar
Wyldfire
Mountain Pass
5 Year Member
Liked
Joined: Sep 2017
Posts: 158
Likes: 30
Android phone? If so has it upgraded to Andoid 9? If so Google android 9 bluetooth issues and follow suggestions to troubleshoot.
 
Reply
Old Apr 30, 2019 | 09:38 AM
  #3  
Wyldfire's Avatar
Wyldfire
Mountain Pass
5 Year Member
Liked
Joined: Sep 2017
Posts: 158
Likes: 30
https://www.ford-trucks.com/forums/1...ora-issue.html
 
Reply
Old Apr 30, 2019 | 09:50 AM
  #4  
Wyldfire's Avatar
Wyldfire
Mountain Pass
5 Year Member
Liked
Joined: Sep 2017
Posts: 158
Likes: 30
http://www.reddit.com/r/AndroidAuto/...ing_t1_drmumww
 
Reply
Old Apr 30, 2019 | 10:12 AM
  #5  
sdetweil's Avatar
sdetweil
Thread Starter
|
Hotshot
25 Year Member
Photogenic
Photoriffic
Shutterbug
Joined: Nov 2000
Posts: 11,591
Likes: 14
From: Pflugerville, tx
Club FTE Silver Member

Originally Posted by Wyldfire
Android phone? If so has it upgraded to Andoid 9? If so Google android 9 bluetooth issues and follow suggestions to troubleshoot.
Yes, Android phone, else it wouldn't work.

Yes just upgraded to v9
 
Reply
Old Apr 30, 2019 | 10:20 AM
  #6  
Wyldfire's Avatar
Wyldfire
Mountain Pass
5 Year Member
Liked
Joined: Sep 2017
Posts: 158
Likes: 30
Originally Posted by sdetweil
Yes, Android phone, else it wouldn't work.

Yes just upgraded to v9
The update is your problem. You just need to change some settings to get phone and sync on same page.
 
Reply
Old Apr 30, 2019 | 10:24 AM
  #7  
Wyldfire's Avatar
Wyldfire
Mountain Pass
5 Year Member
Liked
Joined: Sep 2017
Posts: 158
Likes: 30
I would start with enabling dual mode on your phones bluetooth advanced settings. It can be a simple as your phones media setting volume is off. Dual mode will allow your phones volume buttons to turn up phone volume.
 
Reply
Old Apr 30, 2019 | 10:28 AM
  #8  
Wyldfire's Avatar
Wyldfire
Mountain Pass
5 Year Member
Liked
Joined: Sep 2017
Posts: 158
Likes: 30
Next I would go into andoid auto settings have android auto turn off wireless when connected. Searching for wireless seams to make bluetooth flakey. Also have it turn location on. My bluetooth will not work with location off on phone. I have Verizon. It seems like with bluetooth 4 the have made it a requirement to have location on
 
Reply
FTE Stories

Ford Trucks for Ford Truck Enthusiasts

story-0

This Hennessey Takes the Expedition Tremor's Off-Roading Capability to the Next Level

 Verdad Gallardo
story-1

Top 10 Fords at 2026 Carlisle Ford Nationals

 Joe Kucinski
story-2

3 Best / 3 Worst Parts of Modern Ford Ownership

 Brett Foote
story-3

10 Amazing Upgrades That Solve Common Ford Truck Owner Headaches

 Pouria Savadkouei
story-4

Every 2026 Ford Engine Explained

 Brett Foote
story-5

10 Ugly Ford Trucks That We Still Kinda Love

 Joe Kucinski
story-6

10 Things Every Truck Owner NEEDS (2026 Edition)

 Michael S. Palmer
story-7

Rezvani's Latest Post-Apocalyptic Monster Is a Ford F-150 Raptor Underneath

 Verdad Gallardo
story-8

Top 10 Most Expensive Ford Trucks Ever Sold on Bring a Trailer

 Joe Kucinski
story-9

2027 Ford Super Duty Buyer's Guide (Every Model, Engine, & Package)

 Brett Foote
Old Apr 30, 2019 | 12:26 PM
  #9  
sdetweil's Avatar
sdetweil
Thread Starter
|
Hotshot
25 Year Member
Photogenic
Photoriffic
Shutterbug
Joined: Nov 2000
Posts: 11,591
Likes: 14
From: Pflugerville, tx
Club FTE Silver Member

Originally Posted by Wyldfire
I would start with enabling dual mode on your phones bluetooth advanced settings. It can be a simple as your phones media setting volume is off. Dual mode will allow your phones volume buttons to turn up phone volume.
thanks. my phone (OnePlus 5) doesn't have a Dual Mode bluetooth setting..
 
Reply
Old Apr 30, 2019 | 12:44 PM
  #10  
sdetweil's Avatar
sdetweil
Thread Starter
|
Hotshot
25 Year Member
Photogenic
Photoriffic
Shutterbug
Joined: Nov 2000
Posts: 11,591
Likes: 14
From: Pflugerville, tx
Club FTE Silver Member

thanks for all the help and guidance... it seems AA version 4.5 onward has implemented Do Not Disturb ON by default, with no way to disable that function...
 
Reply
Old Apr 30, 2019 | 06:29 PM
  #11  
Wyldfire's Avatar
Wyldfire
Mountain Pass
5 Year Member
Liked
Joined: Sep 2017
Posts: 158
Likes: 30
Originally Posted by sdetweil
thanks for all the help and guidance... it seems AA version 4.5 onward has implemented Do Not Disturb ON by default, with no way to disable that function...
Yes I had to make changes there also. I used as a guide:

https://www.digitaltrends.com/mobile...de-in-android/
 
Reply
Old Apr 30, 2019 | 07:18 PM
  #12  
sdetweil's Avatar
sdetweil
Thread Starter
|
Hotshot
25 Year Member
Photogenic
Photoriffic
Shutterbug
Joined: Nov 2000
Posts: 11,591
Likes: 14
From: Pflugerville, tx
Club FTE Silver Member

Originally Posted by Wyldfire
Yes I had to make changes there also. I used as a guide:

https://www.digitaltrends.com/mobile...de-in-android/
Thanks. I need to turn it OFF , but Android auto turns on dnd
 
Reply
Old Apr 30, 2019 | 07:27 PM
  #13  
Wyldfire's Avatar
Wyldfire
Mountain Pass
5 Year Member
Liked
Joined: Sep 2017
Posts: 158
Likes: 30
Originally Posted by sdetweil
Thanks. I need to turn it OFF , but Android auto turns on dnd
Might go through you Google assistant settings. I would think that is causing the issue in android auto.
 
Reply
Old Apr 30, 2019 | 08:36 PM
  #14  
sdetweil's Avatar
sdetweil
Thread Starter
|
Hotshot
25 Year Member
Photogenic
Photoriffic
Shutterbug
Joined: Nov 2000
Posts: 11,591
Likes: 14
From: Pflugerville, tx
Club FTE Silver Member

Originally Posted by Wyldfire
Might go through you Google assistant settings. I would think that is causing the issue in android auto.
changing to earlier Bluetooth version, using app to disable DND, checking all the other settings.. nothing improved..

when wire connected, incoming calls cannot hear me, nor me them.. i can call out just fine.
when not wire connected, all is ok
 
Reply
Old May 1, 2019 | 12:21 AM
  #15  
Wyldfire's Avatar
Wyldfire
Mountain Pass
5 Year Member
Liked
Joined: Sep 2017
Posts: 158
Likes: 30
Originally Posted by sdetweil
Thanks. I need to turn it OFF , but Android auto turns on dnd
Make sure location is on then turn do not disturb off.
 
Reply



All times are GMT -5. The time now is 03:39 PM.

story-0
This Hennessey Takes the Expedition Tremor's Off-Roading Capability to the Next Level

Slideshow: The VelociRaptor Expedition gains a lift, upgraded suspension, Brembo brakes, and trail-ready equipment while retaining the stock 440-horsepower EcoBoost V6.

By Verdad Gallardo | 2026-06-12 11:01:55


VIEW MORE
story-1
Top 10 Fords at 2026 Carlisle Ford Nationals

Slideshow: Top 10 Fords at 2026 Ford Nationals

By Joe Kucinski | 2026-06-09 11:10:08


VIEW MORE
story-2
3 Best / 3 Worst Parts of Modern Ford Ownership

Based on years of owning multiple modern Ford products.

By Brett Foote | 2026-06-09 10:53:36


VIEW MORE
story-3
10 Amazing Upgrades That Solve Common Ford Truck Owner Headaches

SPONSORED: From muddy boots to rain-soaked cargo, these upgrades address some of the most common frustrations Ford truck owners face every day.

By Pouria Savadkouei | 2026-06-08 18:50:34


VIEW MORE
story-4
Every 2026 Ford Engine Explained

Here's everything you need to know about every Ford engine available for the 2026 model year.

By Brett Foote | 2026-06-05 12:58:01


VIEW MORE
story-5
10 Ugly Ford Trucks That We Still Kinda Love

Slideshow: 10 ugly Ford trucks that we still kinda love.

By Joe Kucinski | 2026-06-03 09:51:16


VIEW MORE
story-6
10 Things Every Truck Owner NEEDS (2026 Edition)

Slideshow: the best gifts for dads & grads

By Michael S. Palmer | 2026-06-03 15:43:58


VIEW MORE
story-7
Rezvani's Latest Post-Apocalyptic Monster Is a Ford F-150 Raptor Underneath

Slideshow: Called the Fortress, the 850-horsepower pickup combines Raptor underpinnings with military-inspired features, survival equipment, and a starting price of $285,000.

By Verdad Gallardo | 2026-06-03 11:38:36


VIEW MORE
story-8
Top 10 Most Expensive Ford Trucks Ever Sold on Bring a Trailer

Slideshow: 10 most expensive Ford trucks ever sold on Bring a Trailer.

By Joe Kucinski | 2026-05-27 16:24:34


VIEW MORE
story-9
2027 Ford Super Duty Buyer's Guide (Every Model, Engine, & Package)

Here's everything that has changed for the latest model year.

By Brett Foote | 2026-05-27 16:17:28


VIEW MORE