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SYNC Issues with USB Port

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Old Jan 24, 2019 | 10:36 AM
  #1  
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Sunny11
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SYNC Issues with USB Port

Has anyone gotten the message "The USB device requires to much power. Please remove," when plugging your Iphone into the USB port. I started getting the message every time I try to plug my phone in so I can't even use the SYNC system at this point.
 
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Old Jan 24, 2019 | 10:43 AM
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Busa 1 Dave
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Are you using the Apple USB cord? Aftermarket USB cords do not play well with the ford USB on occasion well documented. If not try it. If you are then I have no idea.
 
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Old Jan 24, 2019 | 10:44 AM
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It's a generic one but one I have used since I bought the truck a year and half ago. Just within the last week started getting that message
 
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Old Jan 24, 2019 | 10:58 AM
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Redrockerstl55
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From: St Louis Suburbs
Have you done a recent software update to Sync? The newest software has some bugs for some owners. Mine latest Sync update will not remember (on occasion) that I was listening to blue tooth and then will revert to AM or FM. Old version of Sync never did this.
 
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Old Jan 24, 2019 | 11:15 AM
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Busa 1 Dave
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From: DFW
Originally Posted by Redrockerstl55
Have you done a recent software update to Sync? The newest software has some bugs for some owners. Mine latest Sync update will not remember (on occasion) that I was listening to blue tooth and then will revert to AM or FM. Old version of Sync never did this.
Yes I just had the APIM replaced (brain for Sync3) 2 days ago mine worked (Sync3) perfectly for 5 months before going nuts. This may be the start of issues hope not but try the Apple cable just to make sure.
 
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Old Jan 25, 2019 | 01:14 PM
  #6  
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Originally Posted by Sunny11
Has anyone gotten the message "The USB device requires to much power. Please remove," when plugging your Iphone into the USB port. I started getting the message every time I try to plug my phone in so I can't even use the SYNC system at this point.
My older iPod resulted in the same message when I plugged it in. I moved it to the other media port and it worked fine.
Go figure.
 
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Old Jan 25, 2019 | 09:25 PM
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Could also be a cable going bad..
 
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Old Jan 25, 2019 | 10:50 PM
  #8  
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Definately try a new high quality cable. Depending on use, how they are plugged and unplugged they get weak, start to broken around the connectors. If this doesn’t work, it’s possible the plug is having issues, in which case the dealer needs to address for warranty.

 
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Old Jan 27, 2019 | 01:25 AM
  #9  
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From: GA
Originally Posted by Sunny11
It's a generic one but one I have used since I bought the truck a year and half ago. Just within the last week started getting that message
I would try a real Apple certified cable first.
Just because your cable has been working doesn`t mean that it`s a certified Apple cable.
 
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