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Can a tailgate camera have focus adjusted?

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Old Dec 14, 2018 | 10:19 AM
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Can a tailgate camera have focus adjusted?

I had the camera replaced on my '15 F350 and the new camera is out of focus. Before I take it back I was wondering if anyone knows if the focus can be adjusted.
 
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Old Dec 14, 2018 | 11:16 AM
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Did you take the protective cover off it?
 
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Old Dec 14, 2018 | 11:38 AM
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There is no focus adjustment. It is fixed.

Not aware of any "plastic cover" that comes on whether shipping or installed.
 
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Old Dec 14, 2018 | 12:05 PM
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Originally Posted by Colorado350
Did you take the protective cover off it?
Ha!
I have done that on cell phones, get it all back together and "WTF is wrong with the camera now?"
If you pick at the lens with a non-metallic prong like a wood toothpick you can usually dislodge the protective film if there is one on it.
 
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Old Dec 14, 2018 | 02:21 PM
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There isn't a film on it. I will take it back and get them to do it correctly.
 
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Old Dec 14, 2018 | 02:55 PM
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Originally Posted by Sam I Am
Ha!
I have done that on cell phones, get it all back together and "WTF is wrong with the camera now?"
If you pick at the lens with a non-metallic prong like a wood toothpick you can usually dislodge the protective film if there is one on it.
:. Yeah, some days it doesn’t pay to get out of bed.
 
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Old Dec 14, 2018 | 07:28 PM
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Originally Posted by Fefanatic
There isn't a film on it. I will take it back and get them to do it correctly.
That is what everyone thought on the phone parts reviews too until they checked out the reviews like I did.
Why was the camera replaced?
 
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Old Dec 15, 2018 | 04:25 PM
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Originally Posted by Sam I Am
That is what everyone thought on the phone parts reviews too until they checked out the reviews like I did.
Why was the camera replaced?
Camera worked intermittently. There were times when I put it in reverse that the screen was distorted or blank. It had been happening for about 7 months before I took it in. I videoed the issues to show the service manager but when I went to the dealer to schedule the fix it happened while at the shop. He was able to see it himself. Once I left dealer it worked OK until I brought it back for replacement. The repair order shows a new camera and bezel were installed.
 
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Old Dec 16, 2018 | 12:55 PM
  #9  
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Originally Posted by Fefanatic
Camera worked intermittently. There were times when I put it in reverse that the screen was distorted or blank. It had been happening for about 7 months before I took it in. I videoed the issues to show the service manager but when I went to the dealer to schedule the fix it happened while at the shop. He was able to see it himself. Once I left dealer it worked OK until I brought it back for replacement. The repair order shows a new camera and bezel were installed.
‘Did they fix it?
 
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Old Dec 16, 2018 | 03:29 PM
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Originally Posted by Colorado350


‘Did they fix it?
Yes, I took it in and they replaced the camera and bezel under warranty with new. The new camera is out of focus. I have checked again and there is no plastic covering the lens.
 
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Old Dec 17, 2018 | 12:44 AM
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Mine is not "crystal clear". It's a little fuzzy. Might be operating normally.
 
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Old Dec 17, 2018 | 10:51 AM
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Originally Posted by jav_eee
Mine is not "crystal clear". It's a little fuzzy. Might be operating normally.
You may be correct. What I can say is it is a noticeable difference between the old and new camera. Not sure why...
 
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Old Dec 17, 2018 | 11:49 AM
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Ford changed cameras, maybe even manufactures. The original camera pn for the 2015 was EC3Z-19G490-A. The current part number is GC3Z-19G490-B.
 
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