Radio channel issues

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Sep 21, 2018 | 11:04 AM

Jimmycat1

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Joined: Apr 2018

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Radio channel issues

i have a 2017 f350 6.7 diesel. Just recently every time I turn the truck off my radio channel resets from my Sirius channel to an FM rap channel. I can’t find a setting to fix this. Any suggestions? Thanks for your help.

Sep 21, 2018 | 12:01 PM

roadpilot

Fleet Mechanic

Joined: Jan 2015

Posts: 1,377

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From: SE Michigan

Quote:

Originally Posted by Jimmycat1

Sure. Change it to a Classic Rock FM channel ...

Known issue. I/we expect a future Sync update to address it.

Sep 21, 2018 | 12:12 PM

Jimmycat1

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I would love for it to come on any other channel than the rap. I guess I’ll wait for the update. Thanks for the answer.

Sep 22, 2018 | 10:55 PM

wrvond

Cargo Master

Joined: Oct 2015

Posts: 2,745

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From: West Virginia

Before you turn off your key, reach over and turn off your radio. The next time you start your truck and select “audio “ it’ll be on whatever you had it set at when you turned it off.

Sep 23, 2018 | 12:56 AM

Carnac22

Senior User

Joined: Jan 2018

Posts: 159

Likes: 1

From: Las Vegas, NV

Quote:

Originally Posted by wrvond

Before you turn off your key, reach over and turn off your radio. The next time you start your truck and select “audio “ it’ll be on whatever you had it set at when you turned it off.

^^^^ --- I wish this was true. No matter how I turn off the radio, truck, etc - upon start-up I get an FM channel that I never listen to at high volume. Really annoying - didn't do this when I purchased the truck (2017 F-250 Platinum). Sync updates are when the problem started. Sure seems like something that could be fixed.

Jim

Sep 23, 2018 | 07:33 AM

GABAR

Lead Driver

Joined: Dec 2016

Posts: 5,650

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From: GA

Quote:

Originally Posted by Jimmycat1

Which version of SYNC 3 are you running.

Sep 23, 2018 | 08:05 AM

Mack3006

Tuned

Joined: Jan 2018

Posts: 272

Likes: 23

With the new sync update that was done a few weeks ago my truck does the exact same thing.

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Sep 23, 2018 | 10:36 AM

RubyLariat

Freshman User

Joined: Sep 2018

Posts: 32

Likes: 0

I had the same issue after updating my sync. The way I resolved it was by doing a reset. Deleting and adding my phone again. Since doing that the issue went away and now when I turn my truck back on it returns to Where I had it set. The only issue I have is that it always goes to the home screen instead media or climate.