Exhaust fluid
#2
A sensor has detected an unsupported liquid in that tank. It could be legitimate or possibly a sensor failure, such as maybe the NOx sensor (which is external of the tank in the SCR system) or another sensor within the DEF tank.
A barrage of questions that come to mind.
What model year?
What or where did he last fill DEF?
Was it raining during that fill?
How many miles since the last fill?
Was this DEF in the jug from Ford or a parts store or from a truck lane DEF pump?
When you command a system check, what level is the DEF? (full, under half, X MTE)
A barrage of questions that come to mind.
What model year?
What or where did he last fill DEF?
Was it raining during that fill?
How many miles since the last fill?
Was this DEF in the jug from Ford or a parts store or from a truck lane DEF pump?
When you command a system check, what level is the DEF? (full, under half, X MTE)
#3
#4
A sensor has detected an unsupported liquid in that tank. It could be legitimate or possibly a sensor failure, such as maybe the NOx sensor (which is external of the tank in the SCR system) or another sensor within the DEF tank.
A barrage of questions that come to mind.
What model year?
What or where did he last fill DEF?
Was it raining during that fill?
How many miles since the last fill?
Was this DEF in the jug from Ford or a parts store or from a truck lane DEF pump?
When you command a system check, what level is the DEF? (full, under half, X MTE)
A barrage of questions that come to mind.
What model year?
What or where did he last fill DEF?
Was it raining during that fill?
How many miles since the last fill?
Was this DEF in the jug from Ford or a parts store or from a truck lane DEF pump?
When you command a system check, what level is the DEF? (full, under half, X MTE)
It is a 2013 F250 superduty 6.7 powerstroke.
He filled it today and got the def from a part store, it was not raining. System check said full. He checked the fuel filter under the driver side and there was not any crystals.
#5
That lower fuel bowl (DFCM) is fuel only, which sends fuel to the secondary filter in the engine bay. As an important side note, if DEF is in that, things aren't good and you don't want to drive it or turn on the key at all. That's a flat bed tow only situation.
As long as the message you've received is the only warning, then your issue is limited to the DEF system. That message isn't because of fuel contamination (in the fuel system).
2013 is past the firmware update I was thinking existed for the 2011's.
Same brand of DEF he has always purchased?
I've not seen DEF in a chain parts store that isn't supported for well known SCR systems but I guess I can't say no such product exists either.
See if the parts store can read codes for you if you don't have access to a bluetooth OBDII reader/phone app. If the "reductant" system threw a code (DTC), one of us can at least provide the generic description of that code.
Depending on the code, I think you need to follow what Senix mentioned and drop/clean the tank and refill with known approved DEF. Or get it to a diesel shop or dealer who knows what to do with the DEF/SCR system on these HD class trucks.
The reason for getting the code first, what if this error is simply the result of another issue with that system?
As long as the message you've received is the only warning, then your issue is limited to the DEF system. That message isn't because of fuel contamination (in the fuel system).
2013 is past the firmware update I was thinking existed for the 2011's.
Same brand of DEF he has always purchased?
I've not seen DEF in a chain parts store that isn't supported for well known SCR systems but I guess I can't say no such product exists either.
See if the parts store can read codes for you if you don't have access to a bluetooth OBDII reader/phone app. If the "reductant" system threw a code (DTC), one of us can at least provide the generic description of that code.
Depending on the code, I think you need to follow what Senix mentioned and drop/clean the tank and refill with known approved DEF. Or get it to a diesel shop or dealer who knows what to do with the DEF/SCR system on these HD class trucks.
The reason for getting the code first, what if this error is simply the result of another issue with that system?
#6
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6.7L Power Stroke Diesel
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07-19-2015 06:10 PM