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Trailer mounted camera help

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Old Feb 25, 2018 | 05:39 PM
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Trailer mounted camera help

Does anyone have a link where I can print off an owner's manual for my trailer mounted back up camera?

Also, I just picked up my trailer from the trailer builder. They mounted and wired the camera system, but it doesn't work. When I push the auxiliary camera button, it shows an icon of a camera with a line through it ( as if to say no camera installed). Does anyone have any suggestions as to how to trouble shoot it?

Any and all help appreciated!
 
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Old Feb 25, 2018 | 06:10 PM
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Only works when you put in reverse, I don't know if you're aware of that
 
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Old Feb 25, 2018 | 06:16 PM
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Yes, I am aware of that. Put it in reverse, tap the AUX icon, and it shows an icon of a camera with a line through it as if to say there is no camera.
 
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Old Feb 25, 2018 | 06:16 PM
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From: Burton NB Canada
Originally Posted by Robeleo
Only works when you put in reverse, I don't know if you're aware of that
also even ford technicians tried hookin it up using the tailgate wires. Make sure you look to see if they hooked it up to the harness that sits above the spare tire.
 
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Old Feb 25, 2018 | 06:18 PM
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If there is a wire harness above the spare then they hooked it up wrong.
 
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Old Feb 25, 2018 | 06:20 PM
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Originally Posted by Bill_The_PA

also even ford technicians tried hookin it up using the tailgate wires. Make sure you look to see if they hooked it up to the harness that sits above the spare tire.
I dropped the spare and there was nothing directly above it. I found a harness and unused plug in front and above the spare zip tied on the frame. It appeared to be the only unused plug there and it fit the other end.
 
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Old Feb 25, 2018 | 06:21 PM
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Originally Posted by Bill_The_PA
If there is a wire harness above the spare then they hooked it up wrong.
The only harness I found was zip tied onto the frame above and behind the spare. It was the correct type of plug, so I assumed it to be the right one.
 
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Old Feb 25, 2018 | 06:24 PM
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From: Burton NB Canada
That’s the one
 
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Old Feb 25, 2018 | 06:25 PM
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Should be a 12 or 15 pin.
 
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Old Feb 25, 2018 | 06:26 PM
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Plug that into the rear of the harness ( part of the 7 was pin on the bumper)
 
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Old Feb 25, 2018 | 06:27 PM
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I believe 12 pin. I drove back to Texas from Phoenix with it, just crawled under the truck and the trailer both and can't find any loose connections. No idea why it won't work.
 
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Old Feb 25, 2018 | 06:28 PM
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Originally Posted by Bill_The_PA
Plug that into the rear of the harness ( part of the 7 was pin on the bumper)
I removed the old 7 round/4 flat plug in from the bumper and connected the new one to the plugs on the truck, checked both to make sure they were fully connected.
 
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Old Feb 25, 2018 | 06:32 PM
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From: Burton NB Canada
Originally Posted by SmokyOkie
I removed the old 7 round/4 flat plug in from the bumper and connected the new one to the plugs on the truck, checked both to make sure they were fully connected.
so just to be clear you’ve now hooked up the harness you found ( zip tied to the frame ) and your camera still doesn’t work.
 
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Old Feb 25, 2018 | 06:35 PM
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David Smiley did a video on you tube. Maybe that will help. Can’t remem if you need to make any settings in The advanced settings. Don’t think so. Sorry man not much I can do from here in Canada.
 
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Old Feb 25, 2018 | 06:44 PM
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Originally Posted by Bill_The_PA

so just to be clear you’ve now hooked up the harness you found ( zip tied to the frame ) and your camera still doesn’t work.
I did that as part of the initial install before I even tried to use it.
 
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