HD4R100 - Question - Ford Truck Enthusiasts Forums

Notices
1999 - 2003 7.3L Power Stroke Diesel  
Sponsored by:
Sponsored by:

HD4R100 - Question

Reply

 
 
 
  #1  
Old 02-08-2018, 08:30 AM
mtbraun
mtbraun is offline
Freshman User
Thread Starter
Join Date: Apr 2017
Location: Bemidji
Posts: 49
mtbraun is starting off with a positive reputation.
HD4R100 - Question

I just got a HD4R100 for my son's 2001 F250 from my local Ford dealer. When looking at the trans I noticed the case prep was horrible and they just painted over a bunch of crud and grease on the case.


It's probably nothing and I assume the trans is built fine and there will be no issues. But I can't help think that with case prep this poor that something else was left to slide.


What would you guys do?


Name:  1.jpg
Views: 357
Size:  84.6 KB

Name:  2.jpg
Views: 346
Size:  111.4 KB

Name:  3.jpg
Views: 354
Size:  80.9 KB

Name:  4.jpg
Views: 355
Size:  102.7 KB
 
Reply With Quote
  #2  
Old 02-08-2018, 08:58 AM
DieselDenny
DieselDenny is offline
Posting Guru
Join Date: Nov 2005
Location: East Tawas, MI
Posts: 1,493
DieselDenny has a great reputation on FTE.DieselDenny has a great reputation on FTE.DieselDenny has a great reputation on FTE.DieselDenny has a great reputation on FTE.
Roll with it!!!

You have a warranty.

Denny
 
Reply With Quote
  #3  
Old 02-08-2018, 09:08 AM
Sous's Avatar
Sous
Sous is online now
Post Fiend
Join Date: May 2014
Location: Lake Hartwell, GA
Posts: 6,508
Sous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant future
If it were me (I have no ability, tools or knowledge of how to replace a transmission) I would also install it. Although, I would provide some feedback to the parts department/dealer GM that you bought it from showing them that you were not satisfied with the prep work done to the transmission. At worst they will say "thanks" and send you on your way. At best, you may be offered with something "to make it right".

I would not worry about the internals at all, but would provide feedback to the dealer.
 
Reply With Quote
  #4  
Old 02-08-2018, 12:41 PM
pirschwagon
pirschwagon is offline
Elder User
Join Date: May 2016
Posts: 642
pirschwagon has a very good reputation on FTE.pirschwagon has a very good reputation on FTE.pirschwagon has a very good reputation on FTE.
IMO: The outside also reflects the inside. Craftsmanship is a lost Art.
 
Reply With Quote
  #5  
Old 02-08-2018, 02:21 PM
Colorado350's Avatar
Colorado350
Colorado350 is offline
Posting Guru
Join Date: Nov 2015
Location: Colorado Springs
Posts: 1,520
Colorado350 has a great reputation on FTE.Colorado350 has a great reputation on FTE.Colorado350 has a great reputation on FTE.Colorado350 has a great reputation on FTE.Colorado350 has a great reputation on FTE.Colorado350 has a great reputation on FTE.
Originally Posted by pirschwagon View Post
IMO: The outside also reflects the inside. Craftsmanship is a lost Art.
I agree completely! I'd bring it back and ask them Whiskey Tango Foxtrot? Can you easily scrap the grease off that's under the paint? The Dealership charges a premium because they feel they provide a premium product and services. Auto Zone offers a Lifetime Warranty too, but who pays you for your time of swapping out their low quality parts????
 
Reply With Quote
  #6  
Old 02-08-2018, 04:12 PM
Sous's Avatar
Sous
Sous is online now
Post Fiend
Join Date: May 2014
Location: Lake Hartwell, GA
Posts: 6,508
Sous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant futureSous has a brilliant future
After some thought, I have switched sides and am standing with Pirschwagon and Colorado350. I looked closer this time and see a lot of issues with the paint, not just a few.
 
Reply With Quote
  #7  
Old 02-08-2018, 11:20 PM
BBslider001's Avatar
BBslider001
BBslider001 is online now
Post Fiend
Join Date: Mar 2012
Location: The American West
Posts: 6,503
BBslider001 has much to be proud ofBBslider001 has much to be proud ofBBslider001 has much to be proud ofBBslider001 has much to be proud ofBBslider001 has much to be proud ofBBslider001 has much to be proud ofBBslider001 has much to be proud ofBBslider001 has much to be proud ofBBslider001 has much to be proud ofBBslider001 has much to be proud of
Originally Posted by pirschwagon View Post
IMO: The outside also reflects the inside. Craftsmanship is a lost Art.
Originally Posted by Colorado350 View Post


I agree completely! I'd bring it back and ask them Whiskey Tango Foxtrot? Can you easily scrap the grease off that's under the paint? The Dealership charges a premium because they feel they provide a premium product and services. Auto Zone offers a Lifetime Warranty too, but who pays you for your time of swapping out their low quality parts????
Originally Posted by Sous View Post
After some thought, I have switched sides and am standing with Pirschwagon and Colorado350. I looked closer this time and see a lot of issues with the paint, not just a few.
What these guys said....send that ****e back. Those are good transmissions, but WTF? I'd bring it back and set it on the service floor until they exchanged it or gave me my money.
 
Reply With Quote
  #8  
Old 02-09-2018, 07:27 AM
Walleye Hunter
Walleye Hunter is online now
Postmaster
Join Date: Mar 2014
Location: Douglassville, PA
Posts: 4,897
Walleye Hunter is a splendid one to beholdWalleye Hunter is a splendid one to beholdWalleye Hunter is a splendid one to beholdWalleye Hunter is a splendid one to beholdWalleye Hunter is a splendid one to beholdWalleye Hunter is a splendid one to beholdWalleye Hunter is a splendid one to behold
What I do with things like that is take it back and show it to them then ask them how they would feel if they had just paid xx$ for that.
 
Reply With Quote
  #9  
Old 02-09-2018, 07:39 AM
CampSpringsJohn's Avatar
CampSpringsJohn
CampSpringsJohn is online now
Post Fiend
Join Date: Dec 2006
Location: Melbourne, Ky
Posts: 13,894
CampSpringsJohn has a superb reputationCampSpringsJohn has a superb reputationCampSpringsJohn has a superb reputationCampSpringsJohn has a superb reputationCampSpringsJohn has a superb reputationCampSpringsJohn has a superb reputationCampSpringsJohn has a superb reputationCampSpringsJohn has a superb reputationCampSpringsJohn has a superb reputationCampSpringsJohn has a superb reputationCampSpringsJohn has a superb reputation
I hope it works for you. I could have cleaned that transmission better with a putty knife. It would have looked better had it been steam cleaned and not painted.
 
Reply With Quote
  #10  
Old 02-09-2018, 07:51 AM
F250_'s Avatar
F250_
F250_ is offline
Post Fiend
Join Date: Nov 2006
Location: Birmingham, AL
Posts: 9,972
F250_ has a superb reputationF250_ has a superb reputationF250_ has a superb reputationF250_ has a superb reputationF250_ has a superb reputationF250_ has a superb reputationF250_ has a superb reputationF250_ has a superb reputationF250_ has a superb reputationF250_ has a superb reputationF250_ has a superb reputation
For the kind of money I know you paid for it, those pictures are certainly disappointing, to say the least. If you can afford the extended downtime on the truck, send it back with a well described detail of why.
 
Reply With Quote
  #11  
Old 02-09-2018, 11:23 AM
schlepprock250's Avatar
schlepprock250
schlepprock250 is online now
Guns Dont Kill People..
Join Date: Mar 2008
Location: Archdale,N.C.
Posts: 2,558
schlepprock250 is a splendid one to beholdschlepprock250 is a splendid one to beholdschlepprock250 is a splendid one to beholdschlepprock250 is a splendid one to beholdschlepprock250 is a splendid one to beholdschlepprock250 is a splendid one to behold
I disagree, the way it was sent to you is obviously protocol. As long as it performs well who cares. You have warranty if it fails. I'm afraid you're gonna go through all the return arguments and hassle only to receive the next one in the same condition. Just install it and drive it.
 
Reply With Quote
  #12  
Old 02-09-2018, 01:23 PM
hydro man 17
hydro man 17 is offline
Posting Guru
Join Date: Oct 2012
Location: Hat Creek Ca
Posts: 1,667
hydro man 17 has a good reputation on FTE.hydro man 17 has a good reputation on FTE.
In this case you may just be able "to judge a book by it's cover". If they did not feel that it is/was necessary to clean up the outside it leaves me to wonder how they treated the inside.
 
Reply With Quote
  #13  
Old 02-09-2018, 01:58 PM
guitarpicr's Avatar
guitarpicr
guitarpicr is offline
Posting Guru
Join Date: Apr 2007
Location: St. Louis, Mo.
Posts: 2,305
guitarpicr has a very good reputation on FTE.guitarpicr has a very good reputation on FTE.guitarpicr has a very good reputation on FTE.
Yes - A wire brush & a good pressure wash would have gone a long way b4 paint. That is just sloppy workmanship. That said it will probly not affect the way the internals work.
 
Reply With Quote
  #14  
Old 02-09-2018, 02:14 PM
hydro man 17
hydro man 17 is offline
Posting Guru
Join Date: Oct 2012
Location: Hat Creek Ca
Posts: 1,667
hydro man 17 has a good reputation on FTE.hydro man 17 has a good reputation on FTE.
"Yes - A wire brush & a good pressure wash would have gone a long way b4 paint. That is just sloppy workmanship. That said it will probly not affect the way the internals work."
__________________________________________________ ___________________
Hopefully that is the case. I just believe that sloppy is as sloppy does.
 
Reply With Quote
  #15  
Old 02-09-2018, 02:45 PM
mtbraun
mtbraun is offline
Freshman User
Thread Starter
Join Date: Apr 2017
Location: Bemidji
Posts: 49
mtbraun is starting off with a positive reputation.
Thanks everyone for the feedback. Our first reaction was to send it back. However, since we bought the trans on a neighbor/friend mechanic's account at the dealer we have to be careful how much we push. We don't want our friend to be inadvertently "punished" by some scorned parts manager who he has to deal with on a regular basis. In addition we need to get the truck back on the road and can't really wait another 7-10 days for a replacement.


That, and the warranty makes me more comfortable to install it. Its more a matter of principle and sloppy exterior finish. If the tranny isn't built well internally I'm guessing it will fail relatively soon and the dealership can have the problem then.


My son talked to the neighbor friend and at my suggestion went back to the dealer with the transmission and requested the Parts Manager. The dealer didn't say much about the finish but said he would return it if we wanted to, if we paid freight!


In addition to this, my son was crafty enough to call the dealer from the body shop he works at and price out the same trans. The dealer quoted him $300 less than he charged the mechanic who has an account at the dealer! When confronted with this, the Parts Manager started to squirm a bit. My son took him up one side and down the other. He's only 17 years old, so I'm pretty proud of how he handled the situation. No name calling, just the facts with absolute clarity this was unacceptable.


About all we can do at this point is provide local and Ford corporate level feedback on the dealership's service, which we plan to do.
 
Reply With Quote

Thread Tools
Search this Thread
Quick Reply: HD4R100 - Question


Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.