HELP!!

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Jan 22, 2018 | 04:59 PM

Lumberman12

Thread Starter

Cross-Country

Joined: Jan 2014

Posts: 70

Likes: 2

HELP!!

Guys ,I need some help. It would be greatly appreciate if someone on here has some pull or insight on finding out the status of my truck. It was ordered Sept the 27th and have yet to get any updates. Dealer keeps saying they system isn't showing anything.cant even find out if the vin has been issued or not . I have order sheet if someone can lend a hand ..

Txs

Jan 22, 2018 | 05:17 PM

Dagwood_55

Junior User

Joined: Dec 2017

Posts: 68

Likes: 0

I ordered mine less than 2 weeks ago and I have a build date for this week of feb 12th.

Jan 22, 2018 | 05:41 PM

ERAUGrad04

Junior User

Joined: Jan 2018

Posts: 92

Likes: 0

From: SF Bay Area

Do you have a VIN or order/dealer number? If you do, it might be worth reaching out to Ford via chat.

What did you order? Anything special? Did you order the inflatable seat belts?

Something sounds off to me. I ordered on 1/16, VIN was generated on 1/19, and build date is scheduled for 2/18/18.

Good luck and let us know what you come up with!

Jan 22, 2018 | 06:17 PM

stewy604

Elder User

Joined: Aug 2017

Posts: 703

Likes: 1

Sounds off to me as well. I ordered mine on Aug 4th, and my truck was ready for pick-up on Oct 12th. I didn't track my truck in COTUS, so I cant comment on when it was published a VIN, etc...

Jan 23, 2018 | 07:56 AM

Lumberman12

Thread Starter

Cross-Country

Joined: Jan 2014

Posts: 70

Likes: 2

Haven't been issued a vin# , the dealer says nothing has been created. Nothing out of the ordinary, ordered a SRW 350 CCSB PS Platinum, no inflatable seatbelts... Just seems strange with as many that are popping up on auto trader , cars.com,etc.. that I cant even get a vin #

Jan 23, 2018 | 07:58 AM

ERAUGrad04

Junior User

Joined: Jan 2018

Posts: 92

Likes: 0

From: SF Bay Area

Quote:

Originally Posted by Lumberman12

We've basically ordered the same truck ('18 F350 CCSB SRW Platinum). I'd say something is up at the dealer level. I was issued a VIN within 3 days of ordering and a build date within 5.

It's possible the dealer does not have allocation, but typically custom orders are automatically granted allocation.

What part of the country are you in?

Jan 23, 2018 | 08:00 AM

Lumberman12

Thread Starter

Cross-Country

Joined: Jan 2014

Posts: 70

Likes: 2

what is the allocation part of the deal, not familiar with it? I'm in south Alabama

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Jan 23, 2018 | 08:34 AM

ERAUGrad04

Junior User

Joined: Jan 2018

Posts: 92

Likes: 0

From: SF Bay Area

Quote:

Originally Posted by Lumberman12

what is the allocation part of the deal, not familiar with it? I'm in south Alabama

Allocation is a dealer's ordering ability, set by Ford. Take the Raptor for example. An individual depart may only get 3-4 Raptors in a given year. So the dealer can order 4 total and then they are done for the year. In the case of the Raptor, most dealers can't order more, even if it is a customer order.

Some dealers have low allocation numbers and are limited when it comes to ordering above and beyond their allocation amount.