Sync 3 System Bugs
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Senior User
Joined: Nov 2014
Posts: 141
Likes: 0
From: CT
Sync 3 System Bugs
Just wondering if anyone else has had any occasion where the Sync system screen goes blank and reboots during operation or locks up requiring the vehicle to be shut down and restarted to correct the issue. This has occurred several times in my truck.
Tuned
Joined: Apr 2007
Posts: 283
Likes: 3
From: Crystal City, MO
Same here, had it happen twice from new. After I updated it never happened again
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
What year is your vehicle and which version of SYNC are you running.
Thread Starter
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Senior User
Joined: Nov 2014
Posts: 141
Likes: 0
From: CT
2017 F250
Sync 3, Ver. 2.3
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Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
I`d say try a Master reset.
Many times that`ll fix intermittent problems like this.
Let us know if this helps.
Many times that`ll fix intermittent problems like this.
Let us know if this helps.
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New User
Joined: Dec 2017
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Sync3 V 2.3 is available to download from your home PC to a stick only, You will not get the WIFI update directly to your truck for awhile. Updated it today. Just follow the instructions to the T and you have no issues.
Must get the update by signing on to your sync account, not checking for updates from your truck.
Must get the update by signing on to your sync account, not checking for updates from your truck.
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Sync3 V 2.3 is available to download from your home PC to a stick only, You will not get the WIFI update directly to your truck for awhile. Updated it today. Just follow the instructions to the T and you have no issues.
Must get the update by signing on to your sync account, not checking for updates from your truck.
Must get the update by signing on to your sync account, not checking for updates from your truck.
Also, reporting back to the website after the update via USB is not required. The SYNC system will report back to the website via WiFi.
Tuned
Joined: Sep 2015
Posts: 381
Likes: 13
From: Marietta, GA
I had my Sync system black out and reboot once in the 7 months of using v.2.2, but it hasn't done that since updating to v.2.3. But, to be fair I've only been on v.2.3 for a month and I've only used the truck maybe 10 hours in that time. I'll report back on the issues that pop up on v.2.3.
Senior User
Joined: Jul 2017
Posts: 388
Likes: 2
Sorry this Is Sync related but is a little off topic, I just didn't want to start a whole thread about it.
Can a person access the ford Navigation when an IPohone is attached to the system without disabling Car Play? My issue is that I disable Google Maps when my phone is plugged in because it sucks a huge amount of data when it is up. Because of this I need to use the factory Nav, but it is a bit of pain if you have to stop the car and disable car play to be able to use the Sync system. Is there another way? As I type this I realize I haven't tried using a voice command to disable the apple Car Play and then turn on Navigation, not sure if that would work?
Can a person access the ford Navigation when an IPohone is attached to the system without disabling Car Play? My issue is that I disable Google Maps when my phone is plugged in because it sucks a huge amount of data when it is up. Because of this I need to use the factory Nav, but it is a bit of pain if you have to stop the car and disable car play to be able to use the Sync system. Is there another way? As I type this I realize I haven't tried using a voice command to disable the apple Car Play and then turn on Navigation, not sure if that would work?
Tuned
Joined: Sep 2015
Posts: 381
Likes: 13
From: Marietta, GA
I have not found way to use the Sync nav while using Car Play. I would really like to be able to use Google Maps while Apple Car Play was active, but that currently doesn't work. Let us know if you can find a way to achieve what you are looking for.
Senior User
Joined: Jul 2017
Posts: 388
Likes: 2
Will do - I think I am was able to use google maps just by asking Siri. But I haven't downloaded the maps so I can use them off line. I just don't use the map function with my phone as I more than double my data usage in a month as soon as I hooked up Car Play. Now I am much more aware of it and have turned off everything that isn't essential.
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