That is normal for 1st year Power Strokes. Once the adapter is connected you can restart the truck (just don't turn the key off or it will lose connection again) and it will work fine.

Use the free FORScan software on your phone or laptop with your adapter and it can do almost everything the SnapOn tool will do.

 

I have torque on my phone and I tried scantool on the laptop

 

AFAIK, if you used Torque, and not specifically Torque Pro, it won't work. You need the configurability of Torque Pro. What scantool on your laptop did you use?

 

it was one of the free trials... I'm wondering if it's my adapter.... might be one of the cheap knock offs...i'll have to check my amazon receipts

 

That is the adapter I have.

 

Use FORScan on the laptop. It's free. And like I said, it's completely normal for early powerstrokes to stall when connecting. Just restart the motor.

 

I've only gotten the stall when attempting to obtain codes, not when connecting. And that's only with "generic" devices that don't know the Ford Enhanced protocol.

 

I downloaded Forscan.... and sure enough she stalled and then it worked perfect!!!! Thank you very much.