I have searched this forum some and can not find an answer to my issue. Is anybody aware of any oiling issues on the right hand side "passenger side" of the late model, 2016, V10 E350 Ford engine. I have one with 41K on it, I took to the Ford dealer for warranty. They called and said it was run or cranked without oil in it. I went to look at the inside of the engine and the shop foreman shows it to me , under the right side caps the metal is galled . the left side is perfect and the bottom end is perfect. The oil was changed 3000k miles ago with no issue until 3 weeks ago. I ask the foreman if he checked the oil pump his response was no he could tell it was cranked with no oil. The lifters on the left side are pumped up the right side has no pressure. Am I missing something here? I think the oil pump failed!! They want me to pay 11k for a new engine. I feel like this is not on the up and up. Has anyone ever had a issue with a V10 like this. This is my first one and maybe my last. I am puzzled.

 

Bump !!!!!! any opinions out there

 

This is the Transit sub forum. Better to post your question in the Modular Engine forum or at least in the E van sub forum...

That said, I had a 4.6 E150 years ago and a fellow Boy Scout dad also had one. The oil pump on his died while his wife was driving it on the freeway and galled the cam self-bearings on one of his cylinder heads badly by the time she realized something was wrong and was able to pull over to the side of the road. It needed at least a replacement head and I don't recall the final resolution.

You should still be under the 5/60 warranty. It would take more than "cranking" an engine to do that much damage. I think you have a bad oil pump or something blocking an oil passage to the right side cylinder head. This might be a time to involve Ford corporate. Hoping you can produce a record of all of your oil changes and hoping you did not omit a mention that the oil got really low at some point. If it's only the one side, though, sounds like something plugged up an oil feed passage.

George

 

Moved to V10 forum

 

By right side caps I assume you mean cam caps?

Cranking the engine with fuel pump off is how these engines can be primed. When I first started my new motor I cranked it for several 15 second or so times. I got good oil pressure after about 20 seconds of cranking. And that was with a oil filter that was 80% full on inital crank.

So cranking actually causes the motor/oil pump to produce pressure. I don't see how cranking can cause oil pressure related damage.

Plus if one side is good and other is not it isn't the pump, nor a cranking issue as both sides would be affected. And if it ran with no oil than both side and bottom end would be affected.

Something blocked flow to that side.

Your dealer is lying to you, plain and simple.

 

I agree with Rock. How can it be your fault that one side of the engine received lubrication while the other side didn't?

 

I'm no expert but I'm with these guys posting above me: lack of oil should show up on both sides as opposed to just one. And more importantly- I believe the bottom end would show it even more!

again; I'm no expert.

 

Guys, Thanks for your input. I finally got ahold of someone at Ford who actually was able to understand my question. Looks like they are going to warranty it. I just do not understand why it was such a big issue with the dealership. I actually ended up with a very reputable engine builder going with me and schooling these guys on what they were saying was not a valid issue. Unreal how people think you will just roll over on a 11k repair. Thanks again

 

Glad it worked out for you, wdmack. An engine under warranty should not have problems like this.

 

And when it does, the warranty should cover it because that's what a warranty is for.

 

If memory serves me right there have been reports of the newer 3V V10s having gasket/sealant failure on one or more timing chain tensioners. This can lead to oil leakage and oil starvation on the top end. Since there is a tensioner on each bank it could be possible the bank with damage had the failure like described and starved the cam journal on that bank causing the damage.

 

From what I've been reading the timing chain tightener gasket is an issue on the newer engines. Guessing that is your problem, Fleetguy??? Had similar problems on a lot of his work trucks. Probably worth your time looking up that thread, sorry I couldn't find it in the little time I had.

 

I think the econolines still get the 2 valve engines. Haven't heard of many problems like this.

 

I wanted to chime in and let everyone know the outcome of this so called Ford warranty. All in all it is not Ford it is the dealer I took it to. I actually found another Ford dealership 35 miles away that understood my concern. I had to go to the Original dealership pay 3k to get the truck released, they had pulled the engine. I had it towed on 2 wreckers, the truck towed on one wrecker, the engine on the other another 450.00. They called me from the Second dealership acknowledged some kind of internal bulletin, fixed it under warranty , no questions asked, something going on in right side of lifters. They installed a brand new engine for O dollars. What a ordeal, I have learned a lot about the car business with this screw up. Now I gotta get Ford to reimburse, the van was down for almost 3 months from beginning to end. The van also revenues about 1000k a day. They, Ford operators at the warranty dept, did not want to hear anything about this, they told me the eyes and ears of the product are their dealer's, I tried to explain, they would shut me up every time. They should, and be very happy about it, pay me the 3450.00. Unfortunately something like this makes Ford look bad when in reality it is just a dealer that did not handle the situation correctly. I found a new place to let service my van.

 

A bad dealer is a bad dealer and is not Ford Motor Company; they are an independent franchise that sells and services Fords. And Ford Corporate is not gonna be responsible for reimbursing money that was taken from you by a dishonest or incompetent dealer.

It seems to me that your best bet is to hire an attorney and go after the first dealer; you have evidence that this was a legit warranty repair and the first dealer charging you for it is an unscrupulous biz practice.

I don't believe that the warranty provides for incidental damages like the loss of revenue from the use of the van; some warranties (maybe Ford's ESP) will provide a rental vehicle if the warranted vehicle is out of service for more than a day.

Good luck sorting this out. When I choose dealers from whom I buy cars and use for service, I read a lot of online reviews, talk to friends who are customers, etc. And it pays to use that dealer for regular maintenance like oil changes so you can get to know the service people and let them know you care for your vehicle. This face time can pay off bigtime if you ever do have a service problem.

Good luck,
George