Dealer installed new head gaskets and studs. New fuel lines leaked dumping fuel into my oil pan. They ran the engine or 20 minutes before finding the fuel leak.
They fixed the leak but forgot to drain and refil the pan. They took it for a test drive and it went into a runaway. No idea how they shut it down. Mechanic says that gallons of diesel went into the crankcase.
The motor didn't blow but is it still toast due to lack of lubrication during that 4K runaway?
Turbo too?

 

That is awful, are they repairing the engine?

 

"...They fixed the leak but forgot to drain and refil the pan. They took it for a test drive and it went into a runaway. No idea how they shut it down. Mechanic says that gallons of diesel went into the crankcase."

Document all of that by writing it down, date it, and sign it. If you are in a one-party recording state, record a discussion with the dealer regarding the issue addressing what you were told.

You might not need any of this. Or you might.

 

Only way I know how to stop a runaway engine is to cut off the intake air supply. In addition to the lubrication concerns, you should also be concerned that the engine rpm could have exceeded redline. I would insist they do at least a tear down inspection on the whole engine. If they try and tell you that its not necessary, then tell them to back that up with a free Ford extended warranty to cover it if it blows.

 

they claim there is no damage. The truck runs good, therefore no problem.
They wont do a tear down. I'm concerned that the damage caused wear that will shorten the life of the engine. I also have zero confidence in the engine. I wouldn't dream of taking it on a thousand mile trip, especially towing something. That was why I bought a diesel in the first place.
Filed a complaint with Ford. We will see.

 

Document everything. Is the truck eligible for an extended warranty? Set up a schedule for oil analysis and keep records. I would demand immediate oil analysis report prior to taking the truck.

 

The diesel spill probably filled up the crank case. The crank case vent runs to the intake. The runaway probably ended on its own when the oil/fuel mixture got low enough to stop coming out the crank case vent.


The oil being diluted that badly with diesel undoubtedly damaged several components of your motor. The dealer owes you a new motor.

 

What engine was this? What year truck?

 

Guaranteed to be a 6.4, notorious for the internal fuel lines leaking fuel into the crankcase. It usually ends up with the #1 rod busting the A/C compressor. I would be worried about the bearings, stressed rods(which are barely up to the task of a gas engine), and scorched cylinder walls/broken rings. My advise would be to get out of the truck. I know this isn't what you want to hear, but this would also be my advise if this didn't happen.

 

not eligible, '08 with 140k
i have documented everything including meetings, texts, emails, phone calls etc.
they never saved the oil that was drained after the runaway. New sample should come back clean due to almost zero miles on it.
Looks like im headed to court. Unfortunately, to big of a problem for small claims court.

 

You are exactly right. They said they just turned off the key at 4K rpms. We know that won't do it.
Off to court I go

 

'08. 6.4
they created the fuel leak by not installing the new fuel lines properly.
Then they never thought about where all of the leaked fuel went to. Not only ran it, drove it down the road.

 

Just like the first gen LB7 6.6 Duramax. Do as mentioned document everything, and if I were you Ill tell them to replace that engine, fuel in oil and high rpm is a guarantee rod bearing failure soon, that happened to the d-max in our fleet minus the worked on part, the banjo bolt seal gave out allowing all the fuel to dump into the crank case and destroyed some of the rod bearing and scoring the cylinder walls.