Wrong Axle Ratio Ordered
Prolocutor
Joined: Jan 2009
Posts: 13,618
Likes: 1,247
From: Western MA
LOL, and some things are not correct on the build and price either. Like if you add the camper/plow combo package, it forces you to add the chrome package. This is a system error. I told their chat about it and they agreed but the false conflict remains. Just like, since 1999 you couldn't add both the plow prep and the camper package to the same build. You could in fact order both options on the same truck but build and price wouldn't allow it...
Senior User
Joined: Dec 2012
Posts: 206
Likes: 0
I didn't see it in the comments here, but I wouldn't be worried about the $1000 deposit. Doesn't matter that you signed the sheet. If you cancel your order flat out, they should give you the $1000 back. Non-refundable deposits aren't normal.
You may have signed the order, but it's not what you wanted or asked for. There's a lot of crap on that sheet to cover. I'd have them re-submit the order and ask for a priority 1 so it gets built quickly. They'll have no problem selling whatever your last build was.
You may have signed the order, but it's not what you wanted or asked for. There's a lot of crap on that sheet to cover. I'd have them re-submit the order and ask for a priority 1 so it gets built quickly. They'll have no problem selling whatever your last build was.
Super Moderator
Joined: Aug 2008
Posts: 37,384
Likes: 1,868
From: Frederick, MD
LOL, and some things are not correct on the build and price either. Like if you add the camper/plow combo package, it forces you to add the chrome package. This is a system error. I told their chat about it and they agreed but the false conflict remains. Just like, since 1999 you couldn't add both the plow prep and the camper package to the same build. You could in fact order both options on the same truck but build and price wouldn't allow it...
Yup, I have the plow and camper on mine.
Senior User
Joined: Apr 2005
Posts: 471
Likes: 4
I just went through the build process on the Ford site for a F-350 CCLB 6.7 Lariat Ultimate.
A: I can't find the camper package. I wouldn't have minded having the rear sway bar.
B: I don't have the option to select 20" tires? It's not showing up. I suspect I needed to pick some package to get that option but I haven't had enough coffee to make it obvious.
C: If I select the 3.55 axle it then forces the HD front suspension (as Rob said above). I would very much prefer to avoid making the suspension any stiffer than it already is.
Maybe having the dealer do the gears is a better solution.
A: I can't find the camper package. I wouldn't have minded having the rear sway bar.
B: I don't have the option to select 20" tires? It's not showing up. I suspect I needed to pick some package to get that option but I haven't had enough coffee to make it obvious.
C: If I select the 3.55 axle it then forces the HD front suspension (as Rob said above). I would very much prefer to avoid making the suspension any stiffer than it already is.
Maybe having the dealer do the gears is a better solution.
Cargo Master
Joined: May 2007
Posts: 3,336
Likes: 4
From: Western New York
I just went through the build process on the Ford site for a F-350 CCLB 6.7 Lariat Ultimate.
A: I can't find the camper package. I wouldn't have minded having the rear sway bar.
B: I don't have the option to select 20" tires? It's not showing up. I suspect I needed to pick some package to get that option but I haven't had enough coffee to make it obvious.
C: If I select the 3.55 axle it then forces the HD front suspension (as Rob said above). I would very much prefer to avoid making the suspension any stiffer than it already is.
Maybe having the dealer do the gears is a better solution.
A: I can't find the camper package. I wouldn't have minded having the rear sway bar.
B: I don't have the option to select 20" tires? It's not showing up. I suspect I needed to pick some package to get that option but I haven't had enough coffee to make it obvious.
C: If I select the 3.55 axle it then forces the HD front suspension (as Rob said above). I would very much prefer to avoid making the suspension any stiffer than it already is.
Maybe having the dealer do the gears is a better solution.
Your best bet is to printout the latest order guide and work with that to determine your wants and needs, and then go to the dealer with notes and highlighter already done. Between the two of you and the Ford based order computer you should get what you want. I advocated taking the order home and review and compare your notes against the order one last time before letting the dealer put the order in play.
This is the latest guide I have.
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Thread Starter
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Hotshot
Joined: Oct 2015
Posts: 19,711
Likes: 12,853
From: Wyoming
Thanks Rob. I'm going to go through this again.
The dealer quoted changing the gears in their shop at $1500 to $2000. That's more than I expected. I'm leaning towards bailing on this order and starting over. The dealer is supposed to call me Monday.
The dealer quoted changing the gears in their shop at $1500 to $2000. That's more than I expected. I'm leaning towards bailing on this order and starting over. The dealer is supposed to call me Monday.
Elder User
Joined: Aug 2016
Posts: 665
Likes: 3
Well don't get too excited here, the 3:31's and 3:55's have the same towing capacity. Crewcab 4X4 diseal is 17,000lbs and the 4X2 is 18,000 for the same ratios.
2017 Super Duty Truck | Towing Specs | Ford.com
2017 Super Duty Truck | Towing Specs | Ford.com
Cargo Master
Joined: Feb 2005
Posts: 2,898
Likes: 185
Well don't get too excited here, the 3:31's and 3:55's have the same towing capacity. Crewcab 4X4 diseal is 17,000lbs and the 4X2 is 18,000 for the same ratios.
2017 Super Duty Truck Towing Specs Ford.com
2017 Super Duty Truck Towing Specs Ford.com
Senior User
Joined: Nov 2016
Posts: 167
Likes: 1
From: Ottawa
This is very helpful. I ordered a Lariat F-350 two weeks ago.
The Canadian F-350's seem to have different options compared to the US.
I had originally ordered the FX4 with plus sized tires on 18" rims and a 3.31 because I did not want the HD suspension (no camper option in Canada at least from the website). I tend to drive 55-60 mph when towing which may result in rpm's below optimal for a 3.31.
After reading this thread I sent an email to the dealer to see if we can switch for the 3.55 with HD for an extra $100.
Is a 3.31 likely to impact resale value?
Up to what point can you change your order before it is "locked in".
The Canadian F-350's seem to have different options compared to the US.
I had originally ordered the FX4 with plus sized tires on 18" rims and a 3.31 because I did not want the HD suspension (no camper option in Canada at least from the website). I tend to drive 55-60 mph when towing which may result in rpm's below optimal for a 3.31.
After reading this thread I sent an email to the dealer to see if we can switch for the 3.55 with HD for an extra $100.
Is a 3.31 likely to impact resale value?
Up to what point can you change your order before it is "locked in".
Elder User
Joined: Aug 2016
Posts: 665
Likes: 3
Being I tow I believe that view is very subjective, given the facts for towing capacity listed.