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Old Oct 6, 2016 | 04:20 PM
  #1  
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Ford Chat

Is Ford Chat down for you guys? Not getting the "button" on Build & Price.
 
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Old Oct 6, 2016 | 04:24 PM
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They are based in Florida. There is a Hurricane.
 
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Old Oct 6, 2016 | 04:27 PM
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Originally Posted by Saluki_guy
They are based in Florida. There is a Hurricane.
Thanks! Knew about the hurricane - didn't know that the response team for Ford Chat was located there.

 
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Old Oct 6, 2016 | 04:27 PM
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It's all good
 
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Old Oct 16, 2016 | 08:34 AM
  #5  
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is chat available sunday? what are the hours?
 
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Old Oct 16, 2016 | 08:43 AM
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Pretty sure they have off.
 
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Old Oct 16, 2016 | 08:48 AM
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I've been trying for a few days and even when I see a chat button it tells me that they are either busy with another customer or to try again during regular hours. It says the regular hours are something like 10-10 mon-sat.

Has anyone ever tried this to track their vehicle? It didn't work for me. I am in Canada so I assume that is why.

Ford Custom Order Tracking | ordertracking.ford.com
 
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Old Oct 16, 2016 | 08:56 AM
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i just tried it and got "MESSAGE: Sorry for the inconvenience, we are currently conducting routine maintenance on the Ford Customer Order Tracking web site. For future reference our weekly maintenance window is Sunday from 04:00AM EST to 10:00AM EST. Please try again later. Thank you."
 
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Old Oct 16, 2016 | 09:00 AM
  #9  
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Cotus has never worked for me.
 
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Old Oct 16, 2016 | 10:14 AM
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Originally Posted by wb6anp
Cotus has never worked for me.
There is a reason I always spell it with an"i". (between the o and t)
 
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Old Oct 16, 2016 | 10:39 AM
  #11  
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didnt work forf me either
 
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Old Oct 16, 2016 | 03:53 PM
  #12  
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Chat worked for me Thursday & Friday but information was old. Truck built 10/12, chat shows in processing still.

Cotus has NEVER worked or found the vin in my case.

ETIS is updated and shows built 10/12/16 with all options listed (some not accurate with the window sticker).
 
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