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I've been trying for a few days and even when I see a chat button it tells me that they are either busy with another customer or to try again during regular hours. It says the regular hours are something like 10-10 mon-sat.
Has anyone ever tried this to track their vehicle? It didn't work for me. I am in Canada so I assume that is why.
i just tried it and got "MESSAGE: Sorry for the inconvenience, we are currently conducting routine maintenance on the Ford Customer Order Tracking web site. For future reference our weekly maintenance window is Sunday from 04:00AM EST to 10:00AM EST. Please try again later. Thank you."