Don't Expect Much From RockAuto
FTE Legend
Joined: Sep 2003
Posts: 54,124
Likes: 2,451
From: NY and VA
On the plus side for RockAuto: order parts for a Grand Marquis "semi-restoration". We got around to installation way past the return time frame. The parts were made wrong (China) from the company. Emailed customer service explaining the problem. Within 2 hours I was given credit back to my credit card and did not have to ship the defective parts back.
Posting Guru
Joined: Nov 2003
Posts: 1,858
Likes: 1
From: Dark side of the sun.
And now, EVERYONE in the world can see that and google does pickup usernames in forums from time to time so when someone googles "RockAuto", This thread could come up.
FTE Legend
Joined: Sep 2003
Posts: 54,124
Likes: 2,451
From: NY and VA
Very , very good point
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Postmaster
Joined: Mar 2013
Posts: 3,066
Likes: 7
From: Over There
I tried a private convo, they basically told me to F-off, out in public like this was the only way to get their attention.
Posting Guru
Joined: Nov 2003
Posts: 1,858
Likes: 1
From: Dark side of the sun.
Yes, I'm an *******. Thanks.
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Postmaster
Joined: Mar 2013
Posts: 3,066
Likes: 7
From: Over There
Wish I could, the worse comments were on another forum where I promptly got banned again.
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