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Question about changing the fuel filter

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Old Feb 15, 2016 | 05:31 PM
  #16  
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superrangerman2002
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From: South Dakota
Originally Posted by scottz99
Saturday evening I had my oil and fuel filters changed at the Ford Quick Lane. I has the last truck in line before quitting time; I told myself "do I really want to be the last truck these guys work on when all they want to do is go home?". Well, I should have listened, but did not.


About half way home (70 miles), I got the "Low Fuel Pressure" message, followed by the "Reduced Engine Power" and the CEL along with my fuel pump making unhappy noises. Of course it was now about 8pm on Saturday night so nothing to do but continue. I made it home and that is where it sits now. Obviously they did something wrong with the filter(s); gasket, cap not tight, whatever.


I am leaving in a few minutes to limp back to the dealership; I will let you know the outcome.
Sorry to hear your troubles.

It's your truck, but I'd be making the dealership tow your truck back before risking any more engine damage.
 
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Old Feb 15, 2016 | 09:02 PM
  #17  
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scottz99
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From: Colorado Rockies
Originally Posted by scottz99
Saturday evening I had my oil and fuel filters changed at the Ford Quick Lane. I has the last truck in line before quitting time; I told myself "do I really want to be the last truck these guys work on when all they want to do is go home?". Well, I should have listened, but did not.


About half way home (70 miles), I got the "Low Fuel Pressure" message, followed by the "Reduced Engine Power" and the CEL along with my fuel pump making unhappy noises. Of course it was now about 8pm on Saturday night so nothing to do but continue. I made it home and that is where it sits now. Obviously they did something wrong with the filter(s); gasket, cap not tight, whatever.


I am leaving in a few minutes to limp back to the dealership; I will let you know the outcome.
Started the truck up with no alarm messages except the CEL; it ran fine most of the way back to the dealership; the "Low Fuel Pressure" warning came in about 30 miles out.


They bled the air out, cleared the codes said it was ok. I drove it around the block and took it back because the fuel pump was still making noise. When they gave it back the second time, I was told the cap on the frame mounted filter was not tight.


Drove it home and all seems ok now (other than a wasted day).
 
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Old Feb 16, 2016 | 09:54 AM
  #18  
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Originally Posted by scottz99
Started the truck up with no alarm messages except the CEL; it ran fine most of the way back to the dealership; the "Low Fuel Pressure" warning came in about 30 miles out.


They bled the air out, cleared the codes said it was ok. I drove it around the block and took it back because the fuel pump was still making noise. When they gave it back the second time, I was told the cap on the frame mounted filter was not tight.


Drove it home and all seems ok now (other than a wasted day).
Sounds like a frustrating experience, scottz99. If you'd like, I can document your feedback about this so it'll be available for internal review. If that's something you'd be interested in, PM me your full name, best daytime phone number, dealership info, and any details you'd like me to include.

Crystal
 
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Old Feb 16, 2016 | 11:48 AM
  #19  
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From: Colorado Rockies
Thanks for the offer Crystal, but the truck is running fine now. This dealership normally does a good job; just a minor error this time not tightening the filter cap. I'll let it go for now, but thanks for the offer.
 
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Old Feb 17, 2016 | 08:32 AM
  #20  
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Originally Posted by scottz99
Thanks for the offer Crystal, but the truck is running fine now. This dealership normally does a good job; just a minor error this time not tightening the filter cap. I'll let it go for now, but thanks for the offer.
Sure thing, scottz99. I'm here if you need any assistance in the future.

Crystal
 
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