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I would ask to see the topside creeper in the shop. If they say the tech doesn't have one,, then you ask them how they hovered above the radiator to do the repair. I see this quite often. However we have two topside creepers. It boggles me how shops don't have them.
OK got my truck back and found a coolant leak around the small top coolant nipple. The Ford service writer was at first telling me I had a "Pinhole leak" in the MIDDLE of the inside of the radiator. My question to him was,"How do I all the sudden have a leak in my radiator?" And how did it appear on the INSIDE of my fan/shroud but I'm seeing coolant come out of the top of the radiator and spewing across the hood?
I am forcing them to repair/replace my radiator and I'm taking my truck and running away from this stealership. I hate lying...especially when it is so obvious to anyone with any common sense exactly what happened here.
I'm heading back to my old mechanics shop, even though the dealership in question is literally 2 miles from my home and the diesel shop I like is 35 miles away...it's just WORTH it!
This is exactly why I will only buy parts from a dealer and do the work myself. My local dealer isn't too bad, but In my experiences with them, I'd never trust them with a diesel repair. When I had a fuel related problem back in 2011 with my 7.3, they sat on my truck for 3 weeks, half way measured the fuel pressure and I ended up coming to get my truck and dealing with it myself. As I mentioned in another thread, Powerstroke Enginuities is the ONLY shop I trust. You get a straight answer with no bull and the work is done right the first time. This is why I've always recommended a local diesel performance/repair shop over the dealer.
I haven't heard of these, What's the benefit? Just curious
Sorry, missed this question.
The nipple cups are redesigned in an effort to keep HP oil leaks at the nipple cup seals at the rail from shooting down into the top seal of the injectors and destroying them. In simple terms, it has a ridge around it to keep the HP oil from clinging to the cup and being focused at the upper injector seal. Designed by one of our own FTE members, there are a couple of YouTube videos if you want to learn more.