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Don't tell me the 'Quality Plus" folks are still doing that. They did that to me and after taking it back, they still got it wrong. Turns out that the dealer software was showing 15 quarts like the previous engines required. The 6.7 uses 13 quarts. When I cornered the service writer a year after my incident, I asked how many have gone out with 15 quarts, his answer; "probably all of them." I wonder if the software is still wrong after five years.
I did notice they had 13l listed on the receipt, but it was definitely 2l over. I had to measure it out cause I was blown away by how much extra oil I had to drain out. If it wasn't covered as the free oil change the oil, labor, filter and tire rotation would have cost around $170 I think
Our Ford dealer does a drain and fill for $15, if you bring you own oil and filter, or you can purchase oil and or filter from them for additional $$. They log the change in the Ford system and stamp the owners manual if you wish.
Don't feel bad. It's a lesson learned. Look up the Magnuson-Moss Warranty Act. To put it very simply, a manufacturer has to prove that something you did caused a failure to void your warranty. Do your own maintenance, save the receipts for the parts, and you're good.
Just FWIW, the OP is in Canada, so the Magnuson-Moss act means nothing to him. Wouldn't surprise me if Canada had a similar rule, but they're certainly not bound by our laws.
Their currency isn't worth the same as ours either. He paid the equivalent of $435 US dollars. Not saying that's not high, just trying to keep things in perspective.
Good call on 0w40 oil though, I'd definitely pay a little extra for that if I lived up there.
Just FWIW, the OP is in Canada, so the Magnuson-Moss act means nothing to him. Wouldn't surprise me if Canada had a similar rule, but they're certainly not bound by our laws.
Their currency isn't worth the same as ours either. He paid the equivalent of $435 US dollars. Not saying that's not high, just trying to keep things in perspective.
Good call on 0w40 oil though, I'd definitely pay a little extra for that if I lived up there.
The OP didn't post his location but even if it was half of the USD value it would be a terrible overcharge. Changing your own oil and filters won't void your warranty in ANY country. 0W40 is not required in Canadian climates and won't be of any greater benefit than 5w40. Blah times three Thomas but thanks for playing and glad you added "perspective."
$582 Cand. = $441 USD. Still pretty steep for the work performed. I paid about that much at my dealer for brake pads, one caliper, and brake fluid change. These trucks aren't nearly as expensive to maintain if you cut out dealer labor and parts mark-up.
Only difference between 0W40 and 5W 40 is extreme cold viscosity is better on the 0 so yes up north here it's better if truck sat out in -40 weather on a cold start
I'm not aware of any 0w40 oil that meets the ford spec for the 6.7.
Wow that's terrible. Motorcraft oil filter is $14. 0W40 oil doesn't belong in your engine at ALL. 5W40 Rotella full synthetic is $70 for 13 qts. Motorcraft Air filter is $16. Motorcraft fuel filters are $49. These prices can all be found on Amazon or Walmart.
Agreed Rodney, I either run 10W30 conventional or 5W40 Rotella T6. I usually order everything from Amazon, it's somewhere around $120.00 (if I change the fuel filters) according to what kind of sale they have at the time.
Doing your own service work does not void your warranty. As long as you do it IAW the Ford manual. Go by their maintenance and the owners manual. Service center guys HATE doing lubes/service. No money in it, so they give it to highschool kids basically. That's where the problem is.
Yes, Tom, I googled that before responding to your post. Unless he's in Antarctica, he's not living in -20 24/7. So, as I posted, there is no advantage of 0W40 over 5W40. Will it hurt, of course not. It's just not necessary unless your in quite the extreme area. But again, the OP never posted his location and if one is left to guess, they certainly aren't going to guess one of the rare areas of Canada where it get's to below -20 on a regular basis. Also, since you don't know the area of Canada the OP is from, you are now guessing that it's one that regularly see's -20 and would benefit from 0W40. These areas are the exception, not the rule in CA according to Wikipedia's average Canadian temp chart. And really, I already said but I guess it bears repeating for your sake. Let's not get caught up in an oil debate. The point of this thread as well as my comments is about the excessive overcharge the OP was faced with after simple maintenance. Everything else is scenery...
I find it amusing that most of us have trucks that were over $50,000 new and some are squabbling over paying 30/40/50 dollars in net labor costs to get some PM work done.
Sure, I agree the OP got reamed for a couple hundred bucks at the dealer but let's keep it in perspective. Good grief, some guys spend several thousand $ on lights or suspension or tires and wheels or engine mods or various other 'vanity' items. Some all of the above.
If somebody wants to pay somebody else to do the work at what they think is a reasonable price then so be it - many people are willing to pay a little or sometimes a lot more for what they consider a convenience.
I don't think the OP had any idea the charge would be what it was. So, while you are correct that some will find the convenience worth the cost, I don't think this is one of those situations. If it was, the thread would not have been started. As to the examples you posted of people spending their money... well, there's money well spent on the item or service of choice and then there's money given away. Nobody wants to give it away.
I don't think the OP had any idea the charge would be what it was. So, while you are correct that some will find the convenience worth the cost, I don't think this is one of those situations. If it was, the thread would not have been started. As to the examples you posted of people spending their money... well, there's money well spent on the item or service of choice and then there's money given away. Nobody wants to give it away.
You are bang on here! Not wanting to beat a dead horse completely , but: what is your guys opinions on these trucks going in Quick lane for the oil change? I was caught in moment of weakness here as my change oil light soon came on(which I've never seen before) then dealer calls me within two hours for a service reminder. Wow coincidence or what. I've never had my oil changed at my Dealer before but guy on phone says just swing by in quick lane you'll be out in no time. When I called diesel service mngr after he apologized said I was over charged on parts and that as a rule he prefers the diesels go through his shop so a diesel tech can perform the work . Although I appreciated his honesty in all this made me feel sick , if he doesn't completely trust the grease monkeys in that bay, is over inflating my tires and not putting a cover on my leather seats the only thing they missed? As for my 0W40 yawl are correct I don't need it this winter El Niño is sending us your warm southerly winds. That combined with our northern peso means we prob won't be heading to Arizona this winter 😢
I hope it's not too warm this winter! Just ordered my Maine sled registrations.
I'm glad to hear they admitted to the overcharge but it makes me wonder how often this happens and if they only admit the "mistake" when someone calls them on it...
I travel a lot and when on the road I use dealerships for oil and fuel filter changes and have for 15 years. I have found that the charge for these services is directly related to the proximity of the nearest competing ford dealer. Because of that I always ask for the price in advance. Here at home I get an oil change for around 100 bucks. I have gotten similar prices on the road. However, in areas with only one dealer the price is considerably higher. I had to walk last summer when I was quoted almost 400 dollars for oil and fuel filters. Only dealer in town, and based on what I pay for the material here at home they were going for 250 dollars or more for what should be less than an hours work. I'm not poor but I refuse to encourage bad behavior.
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