Has anyone first hand experience with their new truck warranty being voided because air bags were installed? Or even Timbrens jounce systems?

 

Legally to void a warranty, the aftermarket product has to be shown to be the cause of the problem for which you seek warranty coverage. If you add air bags and then seek coverage for a broken spring, after it is added, you could have a problem, for example.

Steve

 

Good responce. Just trying to find if this has happened to anyone.

 

My Ford dealer advised not to alter any part of the suspension as any future damage to the suspension would void its warranty. The expence incurred to dispute the void would be something most owners could not afford.

 

That's kind of the crux of this issue. You can still be in the right, but quickly learn there is a reason large corporations have legions of attorneys. And even in a couple of cases I have been involved in where the customer won, the case took nearly two years to settle!


Steve

 

The Fleet Service Manager where I take my truck told me they do not tie mods to general failures or problems unless they can directly relate them to the problem. He said they use a "common sense" approach.

 

There are dealers that would perform work under warranty. If you travel frequently the chance is iffy with the nearest dealer to your breakdown.

 

Correct! Sadly, Common Sense is not universal.

 

Again, how warranties are interpreted is the key. My own local dealer's service advisor said they hate to see warranty work come in and when I returned a battery under warranty, the parts manager said the same thing. RV dealers ditto. Sometimes I think warranty work is so universally disliked I think some dealers may reject it out of principle. I know I won't touch in the stuff I work on and fortunately am able to say no.


Steve