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Old Aug 16, 2005 | 07:29 PM
  #1  
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warranty post

Not sure if this is the right place or not or if this topic has been discussed either. Also may be a little lengthy.

Regarding aftermarket products(k&n filters, tuners, cat back systems, etc) and our Ford warranty

There is something called the Magnuson-Moss Warranty Act of 1982 which was set up to protect aftermarket products and keeping your warranty from being voided. According to this Act, you can by law do these upgrades and not suffer any voided warranty issues. I will not go too in depth of what I have found, but you can research it and check yourself.

A quote from Paul Barry, the Manager of Warranty Programs says, "The mere installation of accessories or performance parts on a Ford is not, by itself, grounds for voiding a warranty."

If a dealership says they are going to void your warranty due to the installation of a performance accessorie, then have them put it in writing. This is something they will not due, according to the article. If they do put it in writing, and refuse to do the warranty work, then you can take legal action on that dealership and win according tto the Magnuson-Moss Warranty Act.

Hope this helps in y'alls endeavors!!!! Happy Truckin!!!!
 
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Old Aug 16, 2005 | 07:40 PM
  #2  
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SpartanDieselTech
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From: Hendersonville, NC
Originally Posted by afrantom
Not sure if this is the right place or not or if this topic has been discussed either. Also may be a little lengthy.

Regarding aftermarket products(k&n filters, tuners, cat back systems, etc) and our Ford warranty

There is something called the Magnuson-Moss Warranty Act of 1982 which was set up to protect aftermarket products and keeping your warranty from being voided. According to this Act, you can by law do these upgrades and not suffer any voided warranty issues. I will not go too in depth of what I have found, but you can research it and check yourself.

A quote from Paul Barry, the Manager of Warranty Programs says, "The mere installation of accessories or performance parts on a Ford is not, by itself, grounds for voiding a warranty."

If a dealership says they are going to void your warranty due to the installation of a performance accessorie, then have them put it in writing. This is something they will not due, according to the article. If they do put it in writing, and refuse to do the warranty work, then you can take legal action on that dealership and win according tto the Magnuson-Moss Warranty Act.

Hope this helps in y'alls endeavors!!!! Happy Truckin!!!!
I hope more people step up and take just that action, sooner than later
 
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Old Aug 16, 2005 | 10:02 PM
  #3  
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I don't believe this law covers replacing parts that modify the original design. You can't very well expect Ford to honor a warranty claim related to the turbocharger if you decided K&N has a better idea than Ford when it comes to air filtration. The law covers replacement parts being of the same quality as the oem, not modified parts that alter the original design.
 
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Old Aug 16, 2005 | 11:44 PM
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afrantom...thanks for your help but, please do a search here on the Magnuson-Moss Warranty Act and you will find more discussion that you could ever imagine.
 
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Old Aug 17, 2005 | 10:15 AM
  #5  
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From: Southern California
> Fm afrantom <
> If a dealership says they are going to void your warranty due to the installation of a performance accessorie, then have them put it in writing. This is something they will not due, according to the article. If they do put it in writing, and refuse to do the warranty work, then you can take legal action on that dealership and win according tto the Magnuson-Moss Warranty Act. <
It's that simple; the alternate issue, though, is does a trucker want to go through the time, hassel, and initial capital outlay to have the work done by the dealership, who declined to affect the necessary warranty work, and then take them to court (usually in small claims court) to get full (plus court costs) reimbursement). But, prior to having them do the work, insure that their refusal to cover the work "under warranty" is part of the work order.

Of course, you can always add the statement to the work order, such as:

I am paying for the above work, solely on the basis of having been told by the dealership's service writer, that the above necessary work is not covered under my active warranty policy; It is this service writer's claim/position, underwhich I am stronly not in agreement, but necessity requires that my truck be returned to operation, and under those conditions only, have I agreed to have them affect this work.

The statement can be worded something along these lines. BTW, simply requiring the insertion of the above will certainly bring out management, to further discuss this with you. They may even refuse to do any work on your truck. Should they take those actions, your position will actually be enhanced.


> Fm kw 5413 <
> afrantom...thanks for your help but, please do a search here on the Magnuson-Moss Warranty Act and you will find more discussion that you could ever imagine. <
Oh, how true....
 
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Old Aug 17, 2005 | 11:11 AM
  #6  
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Originally Posted by "Luke" SdeS
The statement can be worded something along these lines. BTW, simply requiring the insertion of the above will certainly bring out management, to further discuss this with you. They may even refuse to do any work on your truck. Should they take those actions, your position will actually be enhanced.
And THEY could (likely would) include Ford Motor Company itself. Which means you would not find a Ford dealer that would touch it until you had legal resolution.

As my wife tells me, very often I might add, do you want to be happy?...Or do you want to right?

Sometimes being right...isn't always the right course of action.

Don't get me wrong, I am not advocating pro or con regarding attempts to enforce the M & M act. Just offering some insight as to the ensuing battle.

There is still considerable merit in the pursuit of Freedom, Justice and the American Way. But, it doesn't always have a positive payback.

All of this, of course, is in my humble, honest opinion.
 
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Old Aug 17, 2005 | 03:17 PM
  #7  
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From: Southern California
Challenge to Ford Dealership and or Ford Motor Co.

> Fm kw <
> And THEY could (likely would) include Ford Motor Company itself. Which means you would not find a Ford dealer that would touch it until you had legal resolution. <
Point very will made. And in most cases, that very type of conduct from either the dealership and/or Ford Motor, usually is misplaced, resulting in that truck owner taking up the challenge. Ford's legal department does considers just such a personality. The ultimate results could well be very costly against both the dealership and Ford Motor. Keep in mind, a dealership is not the only repair place where one can take their truck for repairs.
> As my wife tells me, very often I might add, do you want to be happy?...Or do you want to right?<
That is the point.
> Don't get me wrong, I am not advocating pro or con regarding attempts to enforce the M & M act.
Just offering some insight as to the ensuing battle.<
If it means anything, you've been on target every time.
 
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Old Aug 17, 2005 | 03:22 PM
  #8  
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It does...and thanks.
 
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