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Intermittent check engine light

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Old Jul 6, 2015 | 04:43 PM
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Intermittent check engine light

My 2014 F-250 is having a repeat problem with an intermittent cell engine light. About 10000 miles ago it happened, and they changed out the egr cooler. Saying it was gummed up with soot. Problem just started up again. Light will stay on for about 3 or 4 restarts then sir off on its own. It's this a known issue with the 6.7? Is there a way to prevent it?
 
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Old Jul 7, 2015 | 10:27 AM
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Originally Posted by tnastealth
My 2014 F-250 is having a repeat problem with an intermittent cell engine light. About 10000 miles ago it happened, and they changed out the egr cooler. Saying it was gummed up with soot. Problem just started up again. Light will stay on for about 3 or 4 restarts then sir off on its own....
Hi tnastealth,

Have you returned to the dealership so they could diagnose the check engine light? How many miles are on your truck now? I'll start investigating ways to help.

Crystal
 
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Old Jul 7, 2015 | 01:02 PM
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It's going back to the dealership tomorrow. It currently has just over 25000 miles on it.
 
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Old Jul 7, 2015 | 01:09 PM
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Please let us know what they find.
 
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Old Jul 8, 2015 | 08:49 AM
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Originally Posted by tnastealth
It's going back to the dealership tomorrow. It currently has just over 25000 miles on it.
Thanks for the quick reply, tnastealth. Be sure to come back and tell us how things go at the dealer today. If you'd like, I can loop in your regional customer service manager. Just send a PM my way with your full name, best daytime phone number, VIN, current mileage, and servicing dealership; I'll do the rest.

Crystal
 
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Old Jul 24, 2015 | 10:23 AM
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My service department here said it is a bad EGR bypass valve. Part is in back order. Hopefully it'll be fixed in the next couple of weeks. With 25000 miles on my truck, this will be the 2nd EGR post replaced. Had the cooler replaced last year
 
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Old Jul 24, 2015 | 10:54 AM
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Originally Posted by FordService
Thanks for the quick reply, tnastealth. Be sure to come back and tell us how things go at the dealer today. If you'd like, I can loop in your regional customer service manager. Just send a PM my way with your full name, best daytime phone number, VIN, current mileage, and servicing dealership; I'll do the rest.

Crystal
Crystal,
Thanks for trying to help.
It sure makes us Ford trucks guys feel good when others get this kind of potential support.
Awesome to see!
 
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Old Jul 24, 2015 | 11:02 AM
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Originally Posted by r2millers
Crystal,
Thanks for trying to help.
It sure makes us Ford trucks guys feel good when others get this kind of potential support.
Awesome to see!
It's my pleasure to do whatever I can to help, r2millers. Thanks for the kind words!

Crystal
 
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