Squeak ???
Thread Starter
|
Laughing Gas
Joined: Nov 2006
Posts: 773
Likes: 10
Well..Here we go again..Noise in front end is back. I didn't see any paperwork from when the dealer said BOTH struts were replaced..so..all I have is what he said. I called Ford..got the usual story..and a case number..dealer is going to take the car in again..This will be the 4th time..under warranty. I know that there is a limit to what the dealer can do, WITHOUT the Zone Manager getting into the fray. I would like to contact the Zone rep for Arkansas. Mark Martin is the dealer....but no help from anyone is forthcoming. If you can help..let me know. There is still a suspension problem, and my wife drives the car about every day..and if something breaks..???..thanks..jv..
Thread Starter
|
Laughing Gas
Joined: Nov 2006
Posts: 773
Likes: 10
Picked up the '13 Escape yesterday from dealer. Keep in mind that in our area, Mark Martin owns most dealerships. I looked at his Ford website when searching..and was referred to the Buick.GMC dealership 30 miles away..They had one. I bought the car for my wife in January. Noticed a noise in the front passenger suspension.Took it back..#1..New bushings...Still noise...#2..BOTH new struts...#3.New links and general inspection...#4. They took it to the FORD store service. This, after nearly $1000 in parts and labor at the Buick garage...The verdict..and I talked to the Tech. that did the work...He said it looked like the PO had driven too far forward over a parking stop..and bent a brace that runs across the suspension..and under the radiator..This would sometimes hit the control arm..This was like an inch bend. Brace was straightened..and a complete 4 wheel alignment was done. TOTAL for the #4 Service..$49.95 !!..So..Now have both struts, seals and links..All for a 5 minute fix and an alignment...
Thread
Thread Starter
Forum
Replies
Last Post
